What does "quality issues" mean, before we inform the client - let's make sure we have a solution for them first

I tried to get to the bottom of it. But Google is sooooooo annoying with their TOS and explanations. 
Here is the link where you click to find out more - 
https://support.google.com/business/answer/4569145
** After looking at their location more intently, I am noticing that it could be because of that. When you go on their site and click on the address, it takes you to a Ingber Michael S MD and a different website - https://specializedwomenshealth.com. Still, even though I edited the address, it will not change. The suspension has to be appealed. 

====

We may take action on listings and user accounts that violate our content and conduct policies.

If we remove a listing: The public can't access the listing anymore. The owner and managers can't take actions on its behalf, though they can still make edits and appeal to be reinstated. If the listing is reinstated, we'll also reinstate the owner and managers.

If we remove the owner’s Google Account: We'll also remove all of the listings owned by that user. If we reinstate the owner’s Google Account, we'll also reinstate the listings.

If we remove a manager’s Google Account: We'll suspend the manager on the listings they manage, but the listings themselves will be unaffected. If we reinstate the manager’s Google Account, the manager will automatically regain managerial access to the listings.

Fix a suspended listing

Important: To avoid delays, please submit only one reinstatement request per listing.

Learn more about Google My Business listing status.

Google is annoying me big time today.

DO you recall if they shared the access with us OR if we made it for them?

If it was their old marketing company- maybe they did something

Google annoys me daily lol. 
They shared the access with us. 
This page has all the information already added to it such as days open, closed, services they provide and so on. That info was there before we gained access to the account. It is on the client, not us. Something they did. The question is trying to figure out what it was exactly. 

Good morning team. 
I believe I pinpointed the problem with this account. 
After continuing to review Google's long and boring (and unhelpful) links, I zeroed in on the restricted content guidelines. 
It appears that COR Medspa has PRP listed on their GMB page. I am not 100% sure, but I believe this may be the source of the problem. 
I have sent an email to the COR Med team informing them of this issue and how to appeal. 
Will keep you posted once I hear from them. 

PRP found on about 9 times in 3 sections under SERVICES tab in COR Medspa GMB page. 

Yeah that PRP is no joke huh 

Julissa just responded back and she has removed all PRP from page and filed an appeal. 
Hopefully the page will get reinstated once this has been fixed.