CS PROJECTS

Sante Meeting 5-3-2018

Internal PR
Veins + Vag 
CRM
Bad week in adwords.
PR Web
New Creatives for FB + Instagram


-Voice Notes-
When someone calls ask about they heard about Sante too early. 
Anyway, you can read the number back with caller id instead of asking the customers?
Is 555-555-5555 the best number to reach you?

-March Numbers-
  • 14k in Google Adwords 82 web forms 22 calls 104 leads. Roughly $140
  • $4500 in FB /Instagram - 43 leads
  • March leads were up 20% but sales were down by 15% leads.
  • April 388 leads. Booking ratio 39% YTD 51% =
  • March 291 leads booking closing ration 57% = 
  • Regional director for Laser Way may bring in new talent. 
  • Plan a group meeting. 
Vagina $3500 - 
Veins - $500 for one leg and $800 going to do laser and injection. 

To Do's 
Fix Voicemail. No need to do different options. 
Create Canned Responses. Major common questions, and objections. 
Jaylnn not call center girl. 
Rachel - help with the internal PR.