Posted by Hector Mota · Jul 30, 2019 at 12:00 PM

No Leads Coming in

Chris

I am a bit concerned that there aren't any leads coming in to this spa. No calls, nothing.
I tested the numbers by calling them and the only leads that appear are my calls. I placed those on July 25th. Not another call since. Before that, their last lead coming in was on July 9th.
I don't want you to go into a meeting with these clients and have that to deal with.
Just thought I bring this to your attention again in case you missed it my last posting (with all the companies).

Comments & Events

Hector Mota, Operations Manager

BTW, the same thing is happening with Huntington Dermatology,
Perfect Skin Med Spa, SeaMist Medspa,
No leads coming in since July 5th.

Jul 30, 2019 at 12:02 PM Notified 2 people

whitney.zelig@gmail.com

Thanks hector for keeping an eye out

Jul 30, 2019 at 12:21 PM Notified 2 people

Hector Mota, Operations Manager

Chris

, this morning I wanted to schedule a CR Audit of Elite Aesthetics since we have never done one on them.
However, the last 4 calls recorded on Call Rail to this spa were on July 25th and they were from me.

Aug 20, 2019 at 2:12 PM Notified 2 people

Hector Mota, Operations Manager

Chris

, During my website audit, I found that this client is not getting any leads coming on Callrail. (LAST LEAD WAS JULY 25th)
Plus, number is not changing on the website or this page = https://www.eliteaestheticsmd.com/coolsculpting = which we are tracking.

The code is properly installed so what can be going on? This is the 2nd client I have found like this that the number is not changing even though Code is properly inserted.

Oct 02, 2019 at 8:24 PM Notified 4 people

Chris Zelig

Check Zapier Tasks to see if leads have came in from the CoolSculpting page with the GCLID.

Oct 03, 2019 at 2:25 PM Notified 4 people

Hector Mota, Operations Manager

Not sure if I did this right.. But on Zappier Tasks, I found that Elite Aesthetics has several leads =

Elite Aesthetics -zapier.com-2019-10-03-11-34-44-388.png 451 KB • Download

I also found a CS lead here =

Elite CS Lead-zapier.com-2019-10-03-11-35-38-629.png 142 KB • Download

So does this mean that it is they are simply not receiving any calls from leads on callrail?

Oct 03, 2019 at 2:37 PM Notified 4 people

Chris Zelig

So the lead u see is a short url and doesnt have a long code after it like /?gclid so that lead is organic

Oct 03, 2019 at 3:02 PM Notified 4 people

Hector Mota, Operations Manager

Can we go over this in greater detail during our conference call today?
I want to make sure I am staying on top of all the leads coming in for each client from every source.
Thanks.

Oct 03, 2019 at 3:11 PM Notified 4 people

Chris Zelig

Yes sir

Oct 03, 2019 at 3:48 PM Notified 4 people