Glō Medical Aesthetics - www.glomedicalaesthetics.com - Katharine

Micro Website Development * Digital Marketing Set Up * Marketing Management Service (Monthly)

Onboarding Notes

Date: 4/13/23
Time: 12:00 PM PT
Attendees: WZ, NPR, Michelle, Jane, Michael
Date: 4/17/23
Time: 3:30 PM MT
Attendees: WZ, NPR, Michelle


Micro-Site/Website URL:   
go.glomedicalaesthetics.com

 Services:
-Service #1 Emsculpt Neo
-Service #2 CS Elite
-Service #3 Botox

Key Notes:
  • Have clients as direct competitors: Dr. Edelman, Skin Tight, Toosie 
  • Discussed them purchasing their own hosting or, having us host them for the microsite. 
  • Base price on Neo is 1000/treatment, a package of 4, $3600 of 10% off is the everyday package of 4 they are doing.  Did a "classic day," instead of a demo, did full cycles on one day, $300. Doesn't want to 'race to the bottom'.
  • Injectors have bandwidth
  • Discussed 'botox with your bestie' bring a friend and you both get $25 off

Ad Budget Notes:
Service #1-CS Elite - Demo Content
  • Recommend a budget of $1750 per month on Google Ads- Client approved

Service #2-Emsculpt NEO - Demo Content
  • Recommend a budget of $1500 per month on Google Ads- Client approved

Service #3- Botox - Demo Content 
  • Recommend a budget of $1500 per month on Meta Ads- Client approved


 Specials:

Service #1- CS Elite Ad targeting: X Miles: Shane decide, many competitors
  • *50% off 8+ treatments*- Client approved

Service #2 -Emsculpt Neo  Ad targeting: X Miles: Shane decide, many competitors
  • *$600 off a package*- Client approved

Service #3 -Botox Ad targeting: X Miles: Shane decide, many competitors 
  • *New Client Special $100 off for a minimum of 40 units *- Client approved

Info Gathered:
Website URL:   https://www.glomedicalaesthetics.com/

Micro-Site URL:   go.glomedicalaesthetics.com/
 

Domaine Registrar: been given to support@medstarmedia.com, and with go@medstarmedia.com
 

Hosting: purchased WpEngine hosting. Support@medstarmedia.com added. Check that email.

Google Adwords ID: 107-236-9115
Google Analytics:   
Google My Business: have given access to support@medstarmedia.com
 

Facebook Page -https://www.facebook.com/glomednewton/
 ID - Ad Manager:
1164142907353187
Note: it's called "Coolsculpting Ad Account" owned by Glo Medical Aesthetics
 
Main Phone Number:  +1 (617) 916-9119
Contact 1: Michelle 617-669-3565
Office Location:
1251 Centre St.  Newton, MA 02459
Financing: Patient Fi (likes better) and Care credit -
Care Credit
https://go.carecredit.com/consumer/home?sitecode=CCCALDS2X
PatientFi
https://app.patientfi.com/v2/glomedicalaesthetics/apply
 
Following Treatments Free Consults: free for filler, esthetician, body contouring
Awards & Recognitions for Campaign Pages: Top-rated medical spa
Lead notifications:  michelle@glomedicalaesthetics.com
 Website desired Aesthetic:  keep to the site colors and logo. They like their brand 

Comments & Events

whitney.zelig@gmail.com, Medstar
where is the invoice? information please help Jenna Maschino, Senior Support Specialist  at Medstar Jenna Hector Mota, Operations Manager at Medstar Hector  
Jenna Maschino, Senior Support Specialist  at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com - Here you go! :)

Michelle Wetlaufer
Glō Medical Aesthetics
1251 Centre St
Newton, MA 02459
Invoice Number FB2023-144
Date of Issue 04/04/2023
Due Date 04/04/2023

Micro Website Development
Includes up to 3 treatment pages with high-converting content:

CoolSculpting Elite
Emsculpt
Dermal Fillers

Digital Marketing Set Up

Marketing Management Service ( Monthly)
Includes up to three treatment campaigns:

CoolSculpting Elite
Emsculpt
Dermal Fillers
whitney.zelig@gmail.com, Medstar
High converting content? is that unique content Jenna Maschino, Senior Support Specialist  at Medstar Jenna  ?
Jenna Maschino, Senior Support Specialist  at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  - No, demo. That phrasing is in our newly updated service description. I just dropped their New Client Summary into the Client Overview section, it's all there now. 
Ivonne Ackerman, Medstar
Jenna Maschino, Senior Support Specialist  at Medstar Jenna per our conversation, let's add this like this moving forward (let me know if you added it for a specific reason that I'm not seeing:


Michelle Wetlaufer
Glō Medical Aesthetics
1251 Centre St
Newton, MA 02459
Invoice Number FB2023-144
Date of Issue 04/04/2023
Due Date 04/04/2023


Micro Website Development   Microsite with these pages:
CoolSculpting Elite
Emsculpt
Dermal Fillers

Digital Marketing Set Up

Marketing Management Service ( Monthly)
Includes up to three treatment campaigns:
CoolSculpting Elite
Emsculpt
Dermal Fillers
Jenna Maschino, Senior Support Specialist  at Medstar
Ivonne Ackerman, Medstar Ivonne Hi Ivonne! I will update the template to include the invoice info how you would like it displayed.

Just for clarity on the specific reasons:

The service titles were copied from the invoice, I can certainly change it to 'Microsite with these pages' but, oftentimes we aren't able to list 'these pages' because they haven't always been confirmed by the client at this point. It would just be blank after Microsite with these pages: which might be confusing.

I've been including the number of treatment pages listed on the invoice, because there are times when they haven't confirmed any yet or they have 3 or 4 available, but the only decided on 2 specific treatments at this point. If we only listed the two specific treatments, it may be unclear if they have 3 or 4 available. In this case, I could list the two treatments and underneath add:

 *1 (or 2) additional treatment campaigns available -- which is basically the same thing as listing the # of pages above, but if it's more clear underneath than let's do that. We don't want to include superfluous info of course, but also don't want to eliminate info that creates questions about how many campaigns the client has available, etc.

I will set up the summary template how we discussed this week and we can connect about it when we meet on 4/17, if that works? After we try the new template, I'd love to gather feedback from all the team members utilizing it to make sure it's meeting their needs with clarity.

Please let me know if you have any questions or feedback. Thank you so much! :)
Ivonne Ackerman, Medstar
Jenna Maschino, Senior Support Specialist  at Medstar Jenna yes this works great. I added it to our agenda for the 17th and let's discuss during CAG to make sure it make sense to everyone. Thank you! 
whitney.zelig@gmail.com, Medstar
Hector Mota, Operations Manager at Medstar Hector  can you put the spreadsheet in the client files please? 
Hector Mota, Operations Manager at Medstar Hi ya WZ....
Hannah, Client Success Manager at Medstar
Alyssa Workman, Medstar Alyssa I received the correct link for CareCredit: https://www.carecredit.com/go/389MRX/ What are the next steps?
Alyssa Workman, Medstar
Hannah, Client Success Manager at Medstar Hannah  thank you! I will take care of linking it on the website now. No further action is needed. 
Hannah, Client Success Manager at Medstar Boom! Thank you!