Harbor Family Ortho - www.harborfamilyortho.com- VJ

Website Development & Design * Content Creation - Treatment Page * Digital Marketing Set Up * Digital Marketing Monthly Management Service * Client Success Manager: VANIA JENNY

Onboarding Notes

Attendees: IZ, WZ, VJ, CZ in the beginning, Dr. Tushar, Michael

Part 1: Website "Vision"
- They think the current one "looks dated". They just want what works the "best". No personal preference.
-Whitney asked for "all the before and after they can"
-Family Dentistry images: their typical age range is mid-30s to 40 year old, they do treat kids but it's their parents that are looking at the site.
-70% of clients are below 18 FYI
-they like the color of the logo, and can incorporate it into website but don't make it a focal point
-they've seen the art of dental wellness site
-Badges: the previous treating dentist isn't there anymore. They've had a new one since March. Dr. Perry is the new doctor.
ADA association
Orthodontics association badge (on current site)
Invisalign Diamond Top 1% in the country. 2022
-rebranded to harbor a few months ago. They don't want to lose the Egan Orthodontics patients though.
-Permission to use any content (written or images) on site. We can NOT use blogs. Its plagiarized anyway so don't include.

Part 2: ASSETS

Micro-Site/Website URL: harborfamilyortho.com <--full website design

Services:
-Invisalign
-Braces/Orthodontics

Key Notes:
  • go daddy: domain managed through google workspace. Have Isaac Klausnser, Medstar Isaac send directions on how to add us/give us access
  • hosting with a marketing firm, we are buying WPENGINE for them. VJ got the info from the call. 
  • Google Ads: they say there was never an ad account. Said the previous marketer had " bad stats" so they didn't move forward with ads with them.
  • Whitney started a smart campaign for them. $3 a day. Client confirmed that is the correct card on file. Also, added Ivonne's and Shane's
  • Only email to use for everything is admin@harborfamilyortho.com
  • Michael John, Acct # 18046996, we got access. Whitney helped them set their timezone and update their payment method. WZ added the team for access.

Ad Campaign Notes:

Invisalign-ORIGINAL Content
Budget: 2k a month
Google Ads
Special: $250 new client special
Disclaimer: *new patients only. Discount off the purchase of a complete Invisalign orthodontics plan. Can not be combined with any other offers.
Targeting:5-10 miles, zip codes: 11713, 11772
Notes: In-Office Payment Plans at 0% Interest

Braces/Orthodontics-ORIGINAL Content
Budget: 2k a month
Google Ads
Special: $250 new client special
Disclaimer: *new patients only. Discount off the purchase of a complete orthodontics plan. Can not be combined with any other offers. 
Targeting: 5-10 miles, zip codes: 11713, 11772
Notes: In-Office Payment Plans at 0% Interest

Info Gathered:
Website URL: harborfamilyortho.com <--full website design
Micro-Site URL: n/a
Domaine Registrar: domain managed through google workspace. Have Isaac Klausnser, Medstar Isaac send directions on how to add us/give us access
Hosting: hosting with a marketing firm, we are buying WPENGINE for them. VJ got the info from the call. 
Google Adwords ID: 545-236-1915, new acct
Google Analytics: new website. We will need a new one.
Google My Business: we have access under support@
Facebook Page - ID: @HarborFamilyOrthodontics. we got access to page
FB Ad Acct: Michael John, Acct # 18046996, we got access

Main Phone Number: 631-289-3990
Contact 1: Jen Iacovetti (the Drs wife) jen@harborfamilyortho.com, she's not front dress but a patient coordinator.
Office Location: Long Island NY- specifically East Patchogue, NY
Financing: In-Office Payment plans, 0% interest

Following Treatments Free Consults: Yes, Invisalign, Orthodontics
Awards & Recognitions for Campaign Pages: Dr. Iacovetti- ADA association, Orthodontics Association badge (on current site)
Invisalign Diamond Top 1% in the country. 2022
 5-stars on Google Reviews
Lead notifications: info@harborfamilyortho.com, jen@harborfamilyortho.com
Website desired Aesthetic: see notes above

Comments & Events

Vania J, Medstar
Hector Mota, Operations Manager at Medstar Hector  we will create a new GTM and Google Analytics acct. Thaaaaaanks
Hector Mota, Operations Manager at Medstar
Thanks for letting me know Vania. I will assign task to myself now.