lol... no worries, Shane... 
I thought maybe Chris may have paused it and unpaused them.. 

Hector

 Wrong account 🤦‍♂️

Shane

 which campaigns are you referring to? Because I am seeing both Coolsculpting campaigns running fine on Facebook and Google ads

Hector

 Chris paused the campaigns yesterday. 

I think that makes sense

I am going to have Nicol reach out to the client to see if they are okay with putting Am I A Candidate? and Patient Portal under About and move the phone number to the blue bar. What do you think

Michael

 

On my 15.6 inch laptop, there are 3 elements underneath so I don't think just the phone number will fix it

I will see what I can do

Maybe move the phone number to the blue top bar, or put Events and Specials under About?

Can we rework Admire's main menu at all? It's too long on my laptop and it's pushing elements underneath

👍

Shane,  you already have access under the 

I now added  hello@clickmogul.io and has access... 

Hector

 can you add hello@clickmogul.io to GTM please? 

Thank you

Ivonne

 - I hadn't seen this!

Nicol

 just making sure you are on this.

I will let Chris know to see what he says

We can move them to a whitelabel account or start the process of boosting posts every day until the restriction gets lifted. But if her account is still hacked or she gets a payment rejected, we're right back to square 1

Go back to time and tell her not to fall for a phishing scam?!  I kid! 

they have a $50 spending limit. Is there anything we can do?

Facebook Ads account is now restricted - likely due to the owner getting her account hacked. 

Stop optimizing for "near me" keywords. This was a tactic Medstar used in the past. Finishing pages with "Coolsculpting Near Me" or creating pages targeting those variations specifically. 

We're in the process of going through all of our client's sites to either remove those sections from pages (ex. change "Coolsculpting Near Me" to "Coolsculpting in El Paso, TX") or redirect those /near-me/ pages to the correct services pages. But, we haven't gone through everyone yet. 

For a lot of those existing /near-me/ pages Google has already deemed them as low-value so they get very few impressions, so it's not pressing to address them, but some are still getting clicks. 

If you have clients that have complained about getting too many out-of-area conversions let me know and I can take a look at their sites. I won't be able to eliminate them completely because it's not uncommon for people to come to the site through a blog post and end up converting, but I can address those "near me" clicks.

Michael

 that's a trip! I wasn't aware this could be a thing. This explains other clients who have had the same complaint (Precision Aesthetics is one). Is there any way to mitigate it?

I'm guessing she was an Organic click. Google isn't very good at serving close-proximity pages with "near me" searches. The Map results will be close to the searcher, but I see pages from all over the country that have optimized for "near me" keywords show up in the SERP. Better Body is a good example. He has a /penuma-near-me/ page that ranks nationally for "penuma near me" searches.  

We've only served 1 impression outside the state of Oregon in the last 180 days. It isn't coming from us 

Can you please look into why this may have happened?

Hi

Shane

I just got this email, (Admire is in Oregon), "I just had a person who lives in Kentucky, call our clinic because she had searched Coolsculpting near her and we came up. Will you check and make sure we’re not paying for advertisement outside of our area? Thank you." 

The CC on file Visa · 9326 - payments are not going through. I sent you an email about it. 

Hi

Hector

, there is an "account error" for this FB ads account. ^ For some reason I cannot see the billing and payment info on this account. It either moved and I need to find it in the new interface or, I no longer have access. Can you please check?

I tried to make direct payments and they are not working. I just sent the client an email to see if they want me to use another CC I have on file for them. 

Hector

 Facebook payment issue

I know you are... but what am I??? :)

50k Event we helped market. Good job team! You are all geniuses! 

I checked and everything seems fine. I'm not 100% sure if there is an issue and what it is. I think we keep watching it and see. 

I will

whitney.zelig@gmail.com

- I just checked and all looks good in the forms. We haven't made any changes in them lately.

Shane

- Can you please check on your end and let us know? Thanks.

Shane

Isaac

 i think the URL source code is broken- I am seeing 3 form fills in past 2 weeks for CS- but no google ad ID source. 

👍

Isaac is working on the issue now... 

I updated the call tracking already. It was a different phone number than that on the LP. 

The GTM fire - I did the test and it loaded for me right away. I do not think there's anything we can do to make GTM fire faster as that is a Google ads implemetation

Shane

I tagged you and Isaac a while back saying that I was still seeing the old number on the LP even though we had a new GHL tracking number... 
This is it (541) 275-2904 - 

Hector

 can you help us out here

Client changed the phone number on the landing page so calls were not tracking. Form was incredibly slow to submit and the GTM code took at least 5 seconds to fire on the confirmation page. 

Tags seem to be firing correctly on my end 

looks like broken conv tracking. I'll see what's up. 

very high cost per conversion can we investigate team

Hector

Shane

 

wonderful

No worries, i've explained to them. thanks. they just got back from "coolsculpting marketing school" 

It's already done. As a warning though, we will continue to get competitor phrases popping up in the search term report. I'll never get that to 100%

can we add that term as a negative, please,

Shane

 

We pick up competitor searches a lot. When I see them not converting I add them as negatives. 

there's an MIA aesthetics in Miami, Austin, Atlanta, Chicago, Vegas, Houston and Salt Lake City.

It's a search term. There is no way to police every single search term unless we use exact match keywords only, but even that's not a guarantee. 

Hey

Shane

 I need an answer for them- I can give you a call after my meeting, or if you want to type one here lmk

It's a search term. There are very important differences between a keyword and a search term. I think we're all good here. I'll explain on a call sometime. 

I believe MIA aesthetics is referred to as a keyword or searchterm- however it's in another state? is that abbreviated for something? is this an accident? I will let them know about fb

That help? 

"mia aesthetics" referring to the search terms? I would say thats a good thing if we're showing ads to users searches for competitors that are highly likely to convert. We probably cannot target King Aesthetics specifically due to low search volume, but they will get picked up on high-conversion likelihood searches with the current account structure. 

Retargeting for Google or FB? Google is impossible but we do so on FB. 

hey

Shane

 follow up on this- i have a meeting with them soon

dashes are best. This works!

I believe Shane has already said that the format you mentioned - 111-222-3333 works best. 

OK. I will update it once

Shane

gives confirmation.

however the format might be a little off ? it might be 541-210-8806 ,

Shane

 does that match with your ads?

beautiful

Isaac

 

whitney.zelig@gmail.com

Shane

- Added

 

whitney.zelig@gmail.com

- Sure. Will add.

Isaac

 can we get a big button for mobikle please? thx shane

This account really struggles. Would help a ton if the phone number showed on mobile LP

actually its not live

What is the url of the new site?

Good morning

whitney.zelig@gmail.com

 

Shane

Hector

Jonnamae

    we made a new site live, let's make sure everything is okay , pop ups, ads, etc.

That's OK, it actually fires from a different event.

Shane

 the click to call from Google ads is still not firing. 

I just updated the way the tag fires. Should work now. 

This is the confirmation page Shane.https://www.admireaesthetics.com/c/coolsculpting

Yes, they should have. What URL is the popup sending you too after completion? 

I will test the pop ups and lps to check... 

That's weird, I saw two conversions two weeks ago, but nothing since.

Hector

Shane

- Yes we did.

Isaac

 I thought we fixed this issue with the client in our email chain?

Conversions still not working here.

Thanks!

Hector

 Conversion tracking is still broken for this client. I recommend pausing campaigns until it is resolved. 

👍

Chris

Hector

 The popup no longer goes to a confirmation page so I am unable to track conversions for this client. 

yes Chris, I see no pop ups on this page yet

But we are still having an issue with the POP UP. 

Chris

 where is the developer on this? Perhaps we should create a microsite

Hector

 What's the CS landing page for this client supposed to be?