Amari Clinic - Secret Shopper Leads Test - Coolsculpting
Website - https://amariclinic.com/coolsculpting-westchester/
Confirm - https://amariclinic.com/c/coolsculpting-westchester/

Date: 1/28/20
Time: 9:02 AM (EST)
Name - Jordan Perry
Email - Jwp_99_01@mail.com
Phone - 516-252-6871

Message - How can I get 25 percent off? Would like my stomach area and chin looked at to see if this can help me.

Lisa I went ahead and created a video for you on the step by step process of doing my secret shopper leads test. 
Here it is. 
Please let me know if you have any questions. 

Secret Shop leads test step by step guide.mp4 7.98 MB • Download

Performed a new Secret shopper leads test - Below are the results.
Date of test - 1/28/20
Amari Clinic Results:

Spa Response time: Phone call: Yes - 2 hours 48 minutes later.
Spa Response time: Text Message:  None.
Spa Response time: Voice Mail: Yes  - 2 hours, 48 minutes later.
Spa Response time - Email: None.
Problems with form/button: None.
Follow up Phone call: None.
Follow up Phone Email: None.
Follow up Phone Text: None.
Overall Summary of lead test: Requires attention & needs some adjustments.
Areas of concern: No text messages or emails sent to the lead. In addition, the lead was never contacted again by anyone in any manner.

Chris & whitney.zelig@gmail.com  please let me know if you would like to send this report to the client. 

sure send it Hector  

Thanks for confirming Whitney. 
Will prepare it and send it to client briefly. 

Report sent to SJ and Amari Team.