American Laser Med Spa - www.americanlasermedspa.com - VJ

This is for a client who already has a website we can use that we just need to optimize.

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Alyssa W.
Isaac has fixed the error. It was due to an anti-spam filter that needed to be disabled. I have tested the forms, and they are working as usual now.
Shane Q.
Thanks
Alyssa W.
Good catch, I tested and confirmed they are not redirecting to the confirmation page. I checked the form settings and couldn't notice anything that looked off. I'll create a task for Isaac to get it connected again. 
Shane Q.
whitney.zelig@gmail.com whitney.zelig@gmail.com
Hector Mota Hector
 Found the issue in Amarillo. The lead form no longer goes to a confirmation page, which means we cannot track form submissions. 
Shane Q.
Thank you!
Hector M.
I have added you again. 
Hector M.
No you are not going crazy Shane. What happened was that this client was marked INACTIVE by mistake. As a result, I removed everyone's access once I paused GTM tags. 
Shane Q.
Hector Mota Hector
 I don't see that we have access to this client's GTM anymore. Am I going crazy?
whitney.zelig@gmail.com
LOL no.. but I trust you on that
Shane Q.
whitney.zelig@gmail.com whitney.zelig@gmail.com
 Have you ever been to Amarillo? 
Hector M.
let me see if Shane has some insights.
Hector M.
I am seeing CS leads on the sheet from both. But more from Corpus; especially the last few days... I will keep digging.. 
Hector M.
Alyssa, that would make sense if the page on corpus Christy wasn't the exactly the same... 
The only difference between the two is that the hero image on Corpus Christy seems to be closer.... bigger... 
Alyssa W.
The 50% off can be on its own line and bolder since it is all the same size font on the same line with all the form heading text. 
whitney.zelig@gmail.com
super
Hector Mota Hector
super
Alyssa Workman Alyssa
 - we have poor conversion rate on Amarillio coolsculpting- any idea what it could be? We checked forms , coupon. Out of ideas
Hector M.
Shane Q.
πŸ‘
Hector M.
Sent Chris a message to see what he says.. thanks
Shane Q.
I cannot turn them back on. They are beyond gone. They have to be rebuilt. 
Hector M.
Thanks for joining us here and responding Chris.... We know you do not have time to check BC3 which is why you have me... 
Chris Z.
Shane Quast Shane
 - client made the stupidest adjustments that Google led him to do. It's a racket. I told the client to leave the accounts alone. Can you please turn the campaigns back on. Let's try to avoid the rebuild for now as they may be on their way out and no need to do work someone about to leave us. I do not respond to Basecamp often so please text me with any more details on this. Thanks Shane
Shane Q.
πŸ‘
Hector M.
whitney.zelig@gmail.com whitney.zelig@gmail.com
 I let Chris know... 
whitney.zelig@gmail.com
Ivonne Ackerman Ivonne
 can you show CZ this please
Shane Q.
Client make 67+ changes to their campaigns last week and completely destroyed everything. I paused the campaigns for now. If they intend to continue with us, I need to completely rebuild everything which will take a few weeks. Please advise. 
Hector M.
Never mind. I see you have created a new task for this now.. 
Hector M.
thank you.
Hector M.
it is best for record keeping.. easier to find.. 
Hector M.
Can you please provide Shane and me the GHL numbers here = Update Tracking to GHL - American Laser Med Spa - www.americanlasermedspa.com
Ivonne A.
Hector Mota Hector
 I am placing a GHL number for Amarillo and Corpus because they should have it. 
Shane Q.
So there is no GHL number for Amarillo or Corpus? 
Hector M.
We never worked on the other numbers - Amarillo - (806) 356-7770
ANd the Corpus christi - but they are working as well... 
Shane what number is the one that you are saying is unverified??
Hector M.
Both of them are working for me.... 
Hector M.
This is their main phone number -  (806) 324-3349
This is their GHL tracking number - (806) 298-6454 
whitney.zelig@gmail.com
Hector Mota Hector
 can you help?
Shane Q.
Can someone confirm the correct phone numbers please? 
Shane Q.
The Call extensions are disapproved for "Unverified phone number"

Call Ext: (806) 298-6454
CS LP: (806) 324-3349
Amarillo Contact Page: (806) 356-7770
Corpus Christ Contact Page: (361) 993-5400
Shane Q.
it's legit. 
whitney.zelig@gmail.com
Coolsculpting
whitney.zelig@gmail.com
I am seeing this on Google
Shane Q.
What channel? FB? 
whitney.zelig@gmail.com
Shane Quast Shane
 I am seeing a really high interaction rate with an odd conversion rate. Can you look into it and see if you see anything that would deter people on the LP ? 
Shane Q.
I always use guest mode. I'll double check
Hector M.
I think Shane may need to purge his cache, cookies, history on his computer or laptop as he keeps having trouble with different clients and forms.... 
Isaac K.
Shane Quast Shane
- I just checked and it's working fine on my end as well. Did you try submitting the form in incognito mode? If you still can't submit it. Can you provide a screenshot of the JS console in your browser?
Hector M.
Hector M.
Hector M.
Shane, I do not know why you keep having trouble submitting these forms. I just tested it again and it went through for me. 
Shane Q.
Are we sure this is fixed? I still can't submit
Hector M.
πŸ‘
Isaac K.
Shane Quast Shane
whitney.zelig@gmail.com whitney.zelig@gmail.com
- FIXED
whitney.zelig@gmail.com
Isaac Klausnser Isaac
 can you look into this please? thx shane
Shane Q.
I can't submit the lead form on the CS page. 
Shane Q.
πŸ‘
Jonnamae J.
whitney.zelig@gmail.com whitney.zelig@gmail.com
 - updated. I also disabled the $1200 CS popup
whitney.zelig@gmail.com
Jonnamae Jumawan Jonnamae
 can we make sure the offer is consistent through out? 
whitney.zelig@gmail.com
up to 50% off
Shane Q.
What is the correct CS offer for this client?  The LP says both "50% off" and "25% off"
Shane Q.
πŸ™Œ
Hector M.
Hector M.
whitney.zelig@gmail.com whitney.zelig@gmail.com
and
Shane Quast Shane
 
GTM code is now added to the site... 
whitney.zelig@gmail.com
thanks let me know when this is fixed
Hector Mota Hector
 
Hector M.
They have a GTM on the site... but we do not have access to it. 
I created one for them before... I will have Isaac add it to the site now as well.
BTW, they also have several analytics accounts on the site as well 
whitney.zelig@gmail.com
Yes it is
Shane Quast Shane
.
Hector Mota Hector
 can we get gtm up in here?
Shane Q.
Doesn't look like the GTM code is on that page. 
Shane Q.
Shane Q.
Nevermind, this is the correct LP, right? 
Shane Q.
In Google? I see conversions
whitney.zelig@gmail.com
something broken here? conversions at zero
Shane Quast Shane
 but lots of clicks?
whitney.zelig@gmail.com
lol thanks! 
Shane Q.
I'm a fail. They're live now
whitney.zelig@gmail.com
ads are paused
Shane Quast Shane
 any reason?
whitney.zelig@gmail.com
Shane Quast Shane
 please let me know when we go live with these
Hector M.
πŸ‘
Shane Q.
Yeah, I'm seeing it as good now. I'll get this finished up
Hector M.
Shane, for American Laser - 10210078464105735 - Neel Kanese
I am NOT seeing any payment issues. NO balance due either... 
Shane Q.
Still a payment issue in FB
Hector M.
When we asked him to reactivate his account, he thought that meant turning on all of his campaigns. 
Shane Q.
oh boy
whitney.zelig@gmail.com
I had hector do this because the client turned on alllll the campaigns when my LPs arent ready
Shane Q.
Client paused their campaigns. 
Hector M.
already done! No worriess..
whitney.zelig@gmail.com
I rather you guys pause them until i can get the landing pages set up properly
Hector M.
whitney.zelig@gmail.com whitney.zelig@gmail.com
I paused all the other miscellaneous campaigns he had running. 
I only left the 2 CS running. But I am not sure if they are from Shane or him?
Shane? 
Also, we do not have the leadsheet set up yet nor pop ups for the CS... 
Should I pause them as well until we resolve it?
whitney.zelig@gmail.com
I told him, just make sure everything else is paused ASAP
whitney.zelig@gmail.com
pause all of the accounts that aren't ours
Shane Quast Shane
Hector Mota Hector
 
whitney.zelig@gmail.com
Yes let me have him know
Hector Mota Hector
 
Hector M.
Perhaps we need to contact him to let him know we are not responsible for those ads... or pause them until we have the pages sorted out?
I just finished tagging you in another thread about the missing side forms and annoying pop ups still on the CS page... 
Hector M.
Whitney, yes, client has about 10 other Google ads campaigns running.. he turned them all on when he reactivated account.... 
whitney.zelig@gmail.com
hey i am not ready with landing pages on this account yet- is ads running
Hector Mota Hector
 
Shane Quast Shane
and if so, where? can we at least get pop ups going
Jonnamae Jumawan Jonnamae
 
Hector M.
Shane Quast Shane
I was able to get the owner to reinstate the GOogle ads account. You can now see it under - American Laser Med Spa 978-978-2779 
whitney.zelig@gmail.com
Shane Quast Shane
 were you able to get into google ads? For some reason i cant see it on my end
whitney.zelig@gmail.com

ID: 
10210078464105735
whitney.zelig@gmail.com
Neel
Shane Q.
whats the ads account name or number? 
whitney.zelig@gmail.com
now access to page and ads
Shane Q.
Wait, is the just the page or do we have access to their ads account? 
Shane Q.
Ok, I'll start working on it. 
whitney.zelig@gmail.com
this was a problem where they didn't know who owner was. 
whitney.zelig@gmail.com
Hector M.
I just sent client an email to see if we get access to it.... and to see if they re-activate their Google ads account
Hector M.
that is weird because I see other accounts that have been cancelled. 
In any event, I will talk to Whitney about contacting them about it. 
I will also give a heads up as soon as we get access to their FB account
Shane Q.
Hector Mota Hector
 Ping me when we get access to fb please. 
Shane Q.
We have access to the account, you just cannot see it because the account is "Canceled" Only an administrator can lift the suspension and reactivate the account. The client will have to do it. 
Hector M.
Are you the one that is managing this account under our hierarchy? 
Hector M.
I am trying to figure out who is the other account that has access to it under our hierarchy... 
How are you seeing the account? 
Hector M.
Shane, I been trying to get access to this client's Google ads account for a few days now. 
However, when I search for them under Chris, account, it is not there. Yet when I try to link it, it says 
Invitee is already managed by another manager in your hierarchy
978-978-2779
whitney.zelig@gmail.com
Do i need to get on another call with him?
whitney.zelig@gmail.com
Shane Quast Shane
 i saw you doing work in this account- but we couldn't find the account ourselves
Shane Q.
Hector Mota Hector
 Do we have administrative access to this Google Ads account? The account is currently suspended and only an administrator can lift the suspension.