Belle Vie Medical www.belleviemedical.com

This is for a client who already has a website we can use that we just need to optimize.

New Hosting

Assigned to
Isaac Klausnser, Medstar Isaac K.

Comments & Events

Vania J, Medstar
Isaac Klausnser, Medstar Isaac whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com Hector Mota, Operations Manager at Medstar Hector

Web Gmail | https://mail.google.com | belleviemedicalweb@gmail.com | PW: BVM#1@CA$855

WP Engine Hosting | my.wpengine.com | username/email: belleviemedicalweb@gmail.com | PW: BVM#1@CA$855

WordPress | Site URL belleviemed.wpengine.com | Admin URL belleviemed.wpengine.com/wp-admin | Email: belleviemedicalweb@gmail.com | Username: belleviemed | PW:BVM#1@CA$855

Isaac Klausnser, Medstar
Vania J, Medstar Vania - Are we creating a new website for them or we need to migrate their current website to wpengine?
Vania J, Medstar migrate. sorry!
Hector Mota, Operations Manager at Medstar
Good morning Vania.
Great job, thank you.
Isaac Klausnser, Medstar Isaac I believe it's the latter.
However, there may have been some changes and whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  would know best. 
Vania J, Medstar 👍
whitney.zelig@gmail.com, Medstar
Isaac Klausnser, Medstar Isaac  just migrate the site- we've already created them a site. 
Isaac Klausnser, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com Vania J, Medstar Vania - OK. Thank you for confirming.

Hector Mota, Operations Manager at Medstar Hector - I'm not seeing any data in the client's spreadsheet to access their domain registrar. Can you pls help us getting delegated access to their account?
Hector Mota, Operations Manager at Medstar
Good morning Isaac, team. 
Looking at their spreadsheet and Chris emails, it appears we never got access to their Domain registrar. 
I just sent Janell an email to find out who it is and for her to provide us with access. 
Will let you know once I obtain it. 
 
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac
I been communicating back and forth with them but to no avail.
They do not seem to know whom their old hosting provider is.
I did a WHOIS search and found that it is
Hover or https://www.tucowsdomains.com
I am CC on the email to see if we can get this resolved. 
thanks. 
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac Good morning. 
I spent a while last night speaking with Janell about issues they are having with their emails. I tagged you in the conversation. 
Can you please look into why her email is not working?
She says they have about 20 of them. 
Also, she mentioned that their email is hosted by Steve and she wants it to remain that way. 
Thanks, 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector  - Yes, it was due to the wrong mail servers provided by their old marketing company.

It has now been fixed and I also sent a confirmation email regarding the issue being resolved to Janell.
Hector Mota, Operations Manager at Medstar
Isaac, I saw the email prior to me following up on this task. 
Thank you for taking care of it as she was becoming impatient.