Bloom Health - CZ

https://bloom.health

Build out New Ad campaigns

Assigned to
Shane Quast, Medstar Shane Q.
Notes
Starting CoolSculpting Facebook Campaign $750 a month
Botox on Facebook $500
Dermal Fillers on Google ads $500

Hector Mota, Operations Manager at Medstar Hector  

Comments & Events

Hector Mota, Operations Manager at Medstar
All spreadsheets updated.
Shane Quast, Medstar Shane  
sending you a reminder just in case since you may have missed this yesterday. 
Shane Quast, Medstar
got it, thank you. Still waiting on Facebook access and dermal fillers LP. 
Chris Zelig, Medstar
Ok, we got add account, I tried to add their FB page but cannot find it. Reached out the doc. whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  - make sure we get this taken care of
Shane Quast, Medstar 👍
Shane Quast, Medstar
Do we have a dermal filler LP yet? 
Hector Mota, Operations Manager at Medstar
Great question Shane.
Chris Zelig, Medstar Chris , the landing page for Dermal Fillers is non-existent. That is unless we are going to create one.
There's an issue with the one presently on the menu.
Isaac Klausnser, Medstar Isaac , can you please take a look at this page = https://bloom.health/treatment/dermal-fillers/
There's an error message there. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector  - Just checked for it and above service page including many service pages on this website have this same issue as we built them using the pre-built page builder that comes with Avada theme. Now since the client have switched from Avada to "Hello Elementor" theme on the website. Those pages have stopped working. To fix the issue we either need to create all those pages again on this new theme or revert back to theme Avada.
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac thank you for the response and explanation.
But this is nuts that this guy - the owner - is still going this route since he may likely be losing visitors and customers. Especially if they run into that issue as I did.
Chris Zelig, Medstar Chris  what do you want to do with this? 
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane  
Can you please PAUSE this campaign as soon as you possible? 
I am going to write to the doctor about this issue. Until then, please pause it. 
Thanks. 
Shane Quast, Medstar
Hector Mota, Operations Manager at Medstar Hector  I haven't launched the campaign yet. We're good. 
Hector Mota, Operations Manager at Medstar
Thanks Shane. 
He responded this morning. He says he is aware of this; has been aware for months. Not sure how a doctor would allow about 6 of his pages to be this way for so long. 
I sent him a follow up email with the other pages that are messed up as well. 

https://bloom.health/treatment/aquagold-facial/
https://bloom.health/treatment/iv-vitamin-therapy/
https://bloom.health/treatment/laser-hair-removal/
https://bloom.health/treatment/aquagold-facial/
https://bloom.health/treatment/facial-peels-and-chemical-peels/
Chris Zelig, Medstar
Obviously let pause any ad campaigns with broken pages 
Hector Mota, Operations Manager at Medstar
Chris, the only 2 ads campaigns we have running for this client are the for Coolsculpting and Botox. 
Both of those pages are working fine, pop ups and all. 
Chris Zelig, Medstar
Ok can u check in my medstar emails from the doc and see if he wanted us to start any other campaigns. Do not write him just investigate i want to make sure we are not missing something 
Hector Mota, Operations Manager at Medstar
Chris, 
Emails with budgets for this client:
  "Okay great. Yea can we do CS and fillers. Budget $750 for CS and $250 for fillers.  " Or $500 for Botox in a follow up email.
----
Pausing Google Ads for CooLSculpting until 2/7/2020
Starting CoolSculpting Facebook Campaign $750 a month
Botox on Facebook $500
Dermal Fillers on Google ads $500 
-----
There are no other emails that I see regarding budgets. 
Shane Quast, Medstar
Am I good to go ahead and restart CS and Botox based on where we're at with this? 
Hector Mota, Operations Manager at Medstar
Shane, it is my understanding that neither CS or Botox were ever OFF or paused. Both campaigns are active on Google ads right now. 
We are only concerned with the landing pages above which have issues. 
The CS and Botox pages are fine. 
Chris Zelig, Medstar
So until the doc fixed dermal fillers we cannot fix. 
Hector Mota, Operations Manager at Medstar
Chris, that is correct. 
I just checked the email we wrote and he has not responded. 
From the response he gave on the initial email - and the lack of response on both our follow ups - it appears he doesn't really care. 
I cannot understand how he could be content with so many pages on his website not working. 
Shane Quast, Medstar
Are we good to close this task then? Botox and CS are live. 
Hector Mota, Operations Manager at Medstar
Shane, I am going to close this out now since the we have to wait on the Doctor to fix his Dermal filler and other pages. 
** They are still down **
Thanks. 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.