Bloom Health - CZ

https://bloom.health

Set up Hot Jar account

Assigned to
Hector Mota, Operations Manager at Medstar Hector M.
Notes
Set up account with HotJar 
Set up the 15 day trial to screen record what happens in some of our sites. We need to add it to their CS site regular one so we can screen record what happens. 

Comments & Events

Hector Mota, Operations Manager at Medstar
Went ahead and set up a Hot Jar account under support.
Isaac Klausnser, Medstar Isaac  
Can you please add this code to the health.bloom site?

<!-- Hotjar Tracking Code for https://medstarmedia.com -->
<script>
    (function(h,o,t,j,a,r){
        h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)};
        h._hjSettings={hjid:2150663,hjsv:6};
        a=o.getElementsByTagName('head')[0];
        r=o.createElement('script');r.async=1;
        r.src=t+h._hjSettings.hjid+j+h._hjSettings.hjsv;
        a.appendChild(r);
    })(window,document,'https://static.hotjar.com/c/hotjar-','.js?sv=');
</script>
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Following up with you on this. 
I am not able to create this account until I can move fwd with this step. 
Can you please add the Hotjar code?
I was going to use the GTM feature but I do not want Hotjar having access to all our GTMs under Support@medstarmedia.com gmail. 
Thanks. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Added
Hector Mota, Operations Manager at Medstar
Thank you Isaac.
I am seeing recordings now.
Chris Zelig, Medstar Chris this is ready to go. 
We have 14 days trial. 
Did not need to add a payment method yet. 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.
Chris Zelig, Medstar
Chris Zelig re-opened this to-do.
Chris Zelig, Medstar
Hector Mota, Operations Manager at Medstar Hector  - can you watch some hotjar videos and tell me what you find. Any sort of good or bad interaction on the website. Is there a way you can copy links so we can send it to him directly with some notes
Hector Mota, Operations Manager at Medstar
Chris, I will watch some of them and let you know what I find.

BTW, is there another client you want to add to the dashboard?
We can monitor the users interactions as well. 
Remember, I paid for the month so we have more options available now. 
Hector Mota, Operations Manager at Medstar
Chris Zelig, Medstar Chris  
Are we still paying for this service? We never added another client so if we are, we need to do something. Otherwise, we should cancel it. Thoughts?
Chris Zelig, Medstar
Can you cancel it 
Hector Mota, Operations Manager at Medstar
I went ahead and deleted our payment method on the account. I have also sent support an email to see if that would suffice. I only wish I would have caught this sooner for you. 
Hector Mota, Operations Manager at Medstar
Okay so I figured out a way that we can keep the account without paying. We won't have as many features, but we can still use it in case things change. 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.