current site is from Hibu my 

login is kristy@coolbodispa.com

Password Bella2011

after you back it up, can we point our testing site over ?( overnight ET time)

whitney.zelig@gmail.com - What's the login URL?

https://dashboard.hibu.com/#/login

Getting invalid credentials error on this login form.

after you back it up, can we point our testing site over? - Yes we can.

whitney.zelig@gmail.com - Just checked in the Hibu dashboard.

Their current website is built on a custom proprietary page builder. We can't take a local backup copy of the site.

But I think we can go ahead and point the domain to new site as their current website will be there on Hibu's platform till they have their subscription active with them.

Let me know. Once you confirm. I will go ahead and update the DNS records.

Also to confirm we need to point this domain - https://www.coolbodi.com/ and not https://www.coolbodispa.com/ to their new wpengine server here - http://coolbodispa.wpengine.com/

It needs to be https://www.coolbodispa.com/ 

i'm going to hook you up on with the client so you can tell her.