Date: 11/06/20 Time: 10:10 AM EST Name - Lisa Gilbert Email - ladyme901@gmail.com Phone - 484-296-3731
Message - Hello. A friend of mine had this done and she was happy with the results. I want to give it a try on my stomach for some fat that I cannot seem to be able to get rid of. Thanks. --- Lead verified -
Chris and Whitney here are the final results of the secret shopper for Cool Bodi Spa
Cool Bodi Spa - Secret Shopper Leads Test Mini Report
Overall Analysis: Limited response, requires some adjustments.
Spa Response time: Phone Call: Yes, 2 hour, 46 minutes later Spa Response time: Voice Mail: Yes, 2 hour, 46 minutes later Spa Response time: Text Message: Yes, 2 hour, 46 minutes later Spa Response time - Email: None. Problems with form/button: None
Follow up Phone call: None thus far. Follow up Phone Email: None Follow up Phone Text: None.
Areas that need improvement: No email ever sent to the lead. Also, no follow up phone calls, no text, no emails, or any other type of follow ups.
Summary: The overall response time to the secret shopper leads test from the staff at Cool Bodi Spa requires some adjustments. While they did call the lead and left a voice mail, it was 2 hours and 46 minutes later. The same time they sent a text. But there were no emails ever sent. In addition, no text messages or follow up calls done with the lead.
I am doing so tomorrow.
Cool Bodi Spa - Secret Shopper Leads Test
Confirm - https://www.coolbodispa.com/c/coolsculpting-norman-ok/
Date: 11/06/20
Time: 10:10 AM EST
Name - Lisa Gilbert
Email - ladyme901@gmail.com
Phone - 484-296-3731
Message - Hello.
A friend of mine had this done and she was happy with the results. I want to give it a try on my stomach for some fat that I cannot seem to be able to get rid of.
Thanks.
---
Lead verified -
Cool Bodi Spa - Secret Shopper Leads Test Mini Report
Overall Analysis: Limited response, requires some adjustments.
Spa Response time: Phone Call: Yes, 2 hour, 46 minutes later
Spa Response time: Voice Mail: Yes, 2 hour, 46 minutes later
Spa Response time: Text Message: Yes, 2 hour, 46 minutes later
Spa Response time - Email: None.
Problems with form/button: None
Follow up Phone call: None thus far.
Follow up Phone Email: None
Follow up Phone Text: None.
Areas that need improvement: No email ever sent to the lead. Also, no follow up phone calls, no text, no emails, or any other type of follow ups.
Summary: The overall response time to the secret shopper leads test from the staff at Cool Bodi Spa requires some adjustments. While they did call the lead and left a voice mail, it was 2 hours and 46 minutes later. The same time they sent a text. But there were no emails ever sent. In addition, no text messages or follow up calls done with the lead.