✔ Website down SSL issue
Completed by Hector M.
- Assigned to
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Isaac K.
- Notes
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Isaac
I am noticing some issues with this client's site.
https://www.coolbodi.com/
There seems to be an SSL Host-Mismatch going on.
Can you please see if you can check this?
If not, I will contact the client.
Thanks,
Also, not sure but the current live website doesn't seem to be the one that we built for this client.
Good morning.
The site is still down.
What do you suggest we do then?
Is this our fault or something I need to bring up with the client?
Are you seeing this?
This is not their site we built as Isaac mentioned.
We should confirm this with the client and if they say they are not aware of it. We should ask them to provide us with the delegated access to their domain registrar.
I'm not able to see it in this sheet
https://docs.google.com/spreadsheets/d/1oy6LbeebPDgMUSXBV379Uml_TnV4kNjNIMlSXP6c7dY/edit#gid=0
It says WOW marketing at the bottom on the current LIVE version of the website. It seems either client is working with a different marketing company or someone has restored their old website by reverting the DNS records.
I have sent the client an email to see what is going on.
I have also added you to the conversation Isaac.
Thanks again.
Good morning.
I got an email from the client.
They are working with a new marketing company as you mentioned.
This is on them.
Thanks.