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Digital Marketing Set Up Service * Digital Marketing Monthly Management: VIP * CSM - Chris
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarKamie Allen, Content ManagerAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, MedstarIvy Santiago, Creative Project Manager at Medstar
From the list: Digital Marketing Campaigns & Set Up

✔ Verify Google ads account - Cool Contouring

Hector M. added this on
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Hector Mota, Operations Manager at Medstar Hector M.
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This client's Google ads account -  Cool Contouring New York 953-196-6442  needs to start the verification process by April 7th, 2024.
I will send out an email to the client with instructions and files.

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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Hello Louis Obergh, Cool Contouring Team,

How are you?

In case you are not aware, Google ads is now requiring that all accounts serving ads in the US are verified. This includes providing documentation which demonstrates that the business is eligible to run ads in the USA. 

The verification is for your Google ads account -Cool Contouring New York 953-196-6442. The verification process needs to be started by April 7th, 2024. Otherwise your ads will be paused and the account could be suspended indefinitely. 

The good news is that I have already begun the first part of the verification process for you. I have now verified the business part of the organization. However, we still need to verify your organization. Below are the 
details of the documents we will need.

You will need to provide Google Ads with ONE of the following documents:


A document for the organization 
  •  A letter or notice issued or stamped by the IRS, such as CP 575 that confirms your Employer Identification Number (EIN) 
  •  A copy of the organization’s Form 8871, 8872, or 990 from the IRS website 
  •  A state-issued certificate of business registration or incorporation 
  • Your organization’s most recent SEC filing, including Form 10-K, 10-Q, or 8-K 
  •  A business credit report from Experian, Equifax, TransUnion, or Dun & Bradstreet 
An ID to verify it’s really you 
  • Driver's License - Front & Back - High Resolution & in Color  ** See sample below**
  • State ID - Front & Back - High Resolution & in Color 
  • State ID
  • U.S. Passport or Passport Card
  • Green Card
Google uses this information for verification, and to prevent fraud and abuse. We may ask you for additional info, if necessary. 

You can add the requested documents yourself or I can take care of the entire process for you. If not, then we can set up a Zoom meeting with me so I can help you take care of it.

Please let me know if you have any questions or if you need help with this and I will walk you through the process. 

Have a great day. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Hello Louis, 

Thank you for sending over these documents. The EIN letter you sent over is perfect. 
However, the ID images you sent me are in Black in white. 
The Google ads team will only accept them if they are in color and high resolution images. 

Can you please resend them to me in color so that I can take care of this for you right away?

Thank you
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Louis, 

Thanks for working with me and sending over the documents. 
I went ahead and made the appropriate edits to your Google ads account to match that of your documents. 

I have now submitted them for review. 
I will let you know how it goes in the next few days. 

Thank you. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Hello Louis, 

How are you this Monday?

Unfortunately, the verification of the account was rejected and we need to resubmit the documents. 

As I mentioned in my previous emails, Google ads team is pretty finicky about the IDs we submit for verification.
The one you provided - the front ID - was perfect. However, the photo of the back, was rejected and we need to 
resubmit it again. 

As you can see from the image below, all 3 corners are not showing. In addition, the image came out in black and white. 
We cannot use the ID if it is scanned. Instead, we need a high resolution photo of it. 
Can you please send me a photo of the back of the ID again? This time, please make sure all 4 corners are clearly visible. 
And that the ID is in color. 

Thank you. 
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Hector Mota, Operations Manager at Medstar
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