Brittany  done

Brittany Done
Regarding the jotform that doctor mentioned it doesn't fully display on the mobile. Left one is the form on Stye page, and the right one (with blue background) is the form on homepage (which I just fixed). I can apply that change to all mobile forms.

[embed]https://form.jotform.com/form/200915215659153[/embed]

Switching to full screen doesn't change anything, because we embed iframe into the Elementor element. We can decide if we want to make it full-screen, boxed, etc...
I think that both desktop and mobile versions are now ok. Again, let me know if I can apply that change to all the forms.

Selena Thank you. I have a few more edits. First, please apply what you did to the homepage to all forms. 

1. On the Gallery page: https://styeguy.medandwellness.com/gallery/

Please make it look more like this one without the hero image: https://bergeneyelids.medandwellness.com/gallery/

and change the header to: 

Stye, Chalazion, and Stye Surgery Before and After Photos

The categories should be as follows:

Styes, Chalazion and Hordeolum 

Before and After Stye Surgery

Eyelid Skin Cancer / Basal Cell Cancer

Benign Eyelid Growths

You can remove the extra ones that are in another language on the page.

2. Please add this disclaimer to the gallery page only

*We strive for and value our customer’s complete satisfaction. Before and after images reflect real results from Dr. Landmann’s patients, although individual results may vary. No treatment is promised to provide permanent results. A guarantee is neither provided nor implied.

3. For the Video Blog page, please make it look like this:

https://bergeneyelids.medandwellness.com/videos/

4. On the About Dr. Landmann page, he wants to delete the hero image.

https://styeguy.medandwellness.com/dr-dan-landmann/

And place Cosmetic & Reconstructive Eyelid Surgeon as an H2 under his name before his bio

5. On the Contact Us page, can you make the map look like this? With the tip of south america on the bottom, Poland on the right and StyeGuy in the Center. 

6. On the Contact Us page, the form should be a gravity form rather than the treatment form. 

The fields should be: 

Full Name, Email, Phone, How Can We Help You? .“Submit”

Keep the text that says: Questions for Office Staff…We will get back to you. M-F, 9-5…* By submitting this form you agree to be contacted via phone/text/email.

Reply “Stop” to opt-out.

7. On the Contact Us page, can you please reduce the spacing and make the Contact the Office in a blue box?

Brittany Done.
Note that the map can't be displayed exactly like the screenshot you sent.

Selena A few more edits for this client:

1. Please remove the social media links from the header, but keep them on the footer.

2. On the footer, please insert the Google Business link for Stye Guy next to the other social icons. 

3. The text for the footer for all the pages should be as follows: 

Please Note: By submitting this form, you agree to be contacted by StyeGuy for medical communications and marketing messages via text, phone, or email. We respect and protect your privacy, and you can unsubscribe from these messages at any time. Review our Privacy Policy for more information. We strive for and value our customers’ complete satisfaction. Before and after images reflect real results from Dr. Landmann’s patients, although individual results may vary. No treatment is promised to provide permanent results. A guarantee is neither provided nor implied.

Styes Page

1. The doctor keeps mentioning that he thinks that he loves this photo is oddly stretched. Is there anything we can do?

Stye Surgery Page

1. Please insert this video under the very first section after the hero image

https://youtu.be/aVP8_QcVCv4?si=cr_sryBxtsb6oIUj

Stye Treatment Page

1. Replace the video at the top with this one:

https://youtu.be/aVP8_QcVCv4?si=cr_sryBxtsb6oIUj

2. Remove Book Now button from the hero image

General

1. Is there a general thank you page for each page that looks like this?

https://styeguy.com/thank-you/

Header: Thank You For Using StyeGuy.

We will review your documentation and have Dr. Landmann process it as soon as possible. The Last Step is to send us a photo of your eyelid.  You can Text it to 551 800 7893. 

Zoom-in so that the whole picture is of your eyelid – not your entire face. Try to get your eyelashes in focus. Put a light in front of you, so it illuminates your face well. The camera should be about 5-6 inches away from your eye. Problems with the picture – Call us.

Insert this photo: 

Please create this page:

https://styeguy.com/video-visit/

This is just a templated page, with the following form linked in: 

It should look like this: 

Selena In addition to my notes above, please make the following edits:

Home Page

On the bottom of the home page, please remove the jotform - please take it out and replace the whole panel with this video: 

https://youtu.be/aVP8_QcVCv4?si=cr_sryBxtsb6oIUj

On all three treatment pages, delete forms at the bottom and replace with that same video

https://youtu.be/aVP8_QcVCv4?si=cr_sryBxtsb6oIUj

On the header, there is a weird message up top. Can you look into it?

image.png 765 KB • Download

Brittany  We have a thank you page for every page that includes a form. So I don't get why we need a general thank you page. I mean which form will be connected to that general thank you page, when we already have specific thank you pages? 

Isaac There's warning notification in header https://styeguy.medandwellness.com/

Warning: Undefined variable $date_time in /home/customer/www/styeguy.medandwellness.com/public_html/wp-content/themes/jupiterx-child/functions.php on line 87

Can you please fix this?

Selena  Apparently, this doctor doesn't want any forms on any of his pages except the homepage and the Stye Treatment page. He is having me remove all of the forms from the service pages and replace it with videos. 

Selena - Fixed

Brittany I covered all the edits. I have created Thank you page: https://styeguy.medandwellness.com/thank-you/
We have three gravity forms. They are on the FAQs, How it works and Contact page.
So, should we connect those forms with new Thank you page and delete all other thank you pages?
Isaac Can you please help me with the Jota form on this new page I just created: https://styeguy.medandwellness.com/video-visit/
This is the form that should be on the new page: https://form.jotform.com/202868107188159 but looks like I did something wrong or it just doesn't work.

Isaac I was reuploading some images (I had to compress them) and deleted old ones, and now I can't set a new logo. I don't understand why. I pick a new logo, but it doesn't change. I made a screenshot to show you which image should be set as a new logo. 

Selena - UPDATED the website for both.

We need to have the form here: https://styeguy.medandwellness.com/treatment/

The jot form is the main form on the website. Our goal is to drive people to this form
I no longer see the jot form on the website. It needs to be updated: 

https://www.loom.com/share/81fac4c9b63646758d6318a5faa9c59a?sid=802824ea-baf1-4650-b04f-056b80b3efb9

This is what the jot form looks like. Also the treamment page should mention something about filling out the online form below

image.png 356 KB • Download

Selena  Please see Chris' comment above

Selena On this page: https://styeguy.medandwellness.com/faqs-about-styes/

Can you remove the form and replace it with a button that says: "“Treat My Stye Now” button that links to https://styeguy.medandwellness.com/treatment/


Please add the Jot Form to this page:

https://styeguy.medandwellness.com/treatment/

Team I made a video the jotform needs to be placed where it says in this video:

https://watch.screencastify.com/v/6xchWQJTNRtiFH6IIRGe

Selena  Can you please place the jotform where Chris indicates in his video?

Selena Isaac - I would like to jump on a call and discuss this, would you be able available in the next 3 hours?   I know that would be like 8AM for Selena, Slack me if you can make it. If not Isaac I think you and I can do it

Selena - do not worry Isaac and I handled it, Brittany  we should be good here.  

Chris Great! Thanks Isaac  

Selena Isaac The doctor wants all jot forms to redirect to this page after someone fills it out

https://styeguy.medandwellness.com/thank-you/

Can you confirm this is the case?

Selena, On this page: https://styeguy.medandwellness.com/faqs-about-styes/

Can you remove the form and replace it with a button that says: "“Treat My Stye Now” button that links to https://styeguy.medandwellness.com/treatment/

Brittany I removed form and added button.

Can you confirm this is the case?
I think Isaac is the right person to answer this.

Brittany - For this we would need access to the doctor's Jotform account.

Selena - This website has two different Jotforms. Can you please share the all of the page URLs on which we have the Jotforms added and along the respective jotform ID?

Isaac  
Treatment Page: https://styeguy.medandwellness.com/treatment/
Form ID: https://form.jotform.com/200915215659153

Video Visit Page: https://styeguy.medandwellness.com/video-visit/
Form ID: https://form.jotform.com/202868107188159

And this is the thank you page: https://styeguy.medandwellness.com/thank-you/

Selena - Thank you.

Brittany - Can you please send an email to the client and confirm regarding this? Chris told me during the meeting we may have put the wrong form. So I think it would be good idea to confirm directly with him regarding the forms mainly because both are very identical to each other in appearance.

Isaac I can send him an email but I also wanted to include his instructions from the edit document that might help:

Below are the options for putting my jotform into the site. Use whichever one you think works best.  When I click on the first link on my iphone - it takes up the full width of the screen and displays correctly.. But when I click on the form on our site - the margins take up space with that marble background. 

This works on my iphone → https://form.jotform.com/200915215659153

<script type="text/javascript" src="https://form.jotform.com/jsform/200915215659153"></script>

It gives me the option to smart embed and switch to full screen automatically. Let me know if I should turn them on? 

Wordpress

It gives me the option to switch to full screen automatically. Let me know if I should turn that on? 

[embed]https://form.jotform.com/form/200915215659153[/embed]

Iframe

It gives me the option to switch to full screen automatically. Let me know if I should turn that on? 

<iframe id="JotFormIFrame-200915215659153" title="StyeGuy Treatment Form" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/200915215659153" frameborder="0" style="min-width:100%;max-width:100%;height:539px;border:none;" scrolling="no" > </iframe> <script type="text/javascript"> var ifr = document.getElementById("JotFormIFrame-200915215659153"); if (ifr) { var src = ifr.src; var iframeParams = []; if (window.location.href && window.location.href.indexOf("?") > -1) { iframeParams = iframeParams.concat(window.location.href.substr(window.location.href.indexOf("?") + 1).split('&')); } if (src && src.indexOf("?") > -1) { iframeParams = iframeParams.concat(src.substr(src.indexOf("?") + 1).split("&")); src = src.substr(0, src.indexOf("?")) } iframeParams.push("isIframeEmbed=1"); ifr.src = src + "?" + iframeParams.join('&'); } window.handleIFrameMessage = function(e) { if (typeof e.data === 'object') { return; } var args = e.data.split(":"); if (args.length > 2) { iframe = document.getElementById("JotFormIFrame-" + args[(args.length - 1)]); } else { iframe = document.getElementById("JotFormIFrame"); } if (!iframe) { return; } switch (args[0]) { case "scrollIntoView": iframe.scrollIntoView(); break; case "setHeight": iframe.style.height = args[1] + "px"; if (!isNaN(args[1]) && parseInt(iframe.style.minHeight) > parseInt(args[1])) { iframe.style.minHeight = args[1] + "px"; } break; case "collapseErrorPage": if (iframe.clientHeight > window.innerHeight) { iframe.style.height = window.innerHeight + "px"; } break; case "reloadPage": window.location.reload(); break; case "loadScript": if( !window.isPermitted(e.origin, ['jotform.com', 'jotform.pro']) ) { break; } var src = args[1]; if (args.length > 3) { src = args[1] + ':' + args[2]; } var script = document.createElement('script'); script.src = src; script.type = 'text/javascript'; document.body.appendChild(script); break; case "exitFullscreen": if (window.document.exitFullscreen) window.document.exitFullscreen(); else if (window.document.mozCancelFullScreen) window.document.mozCancelFullScreen(); else if (window.document.mozCancelFullscreen) window.document.mozCancelFullScreen(); else if (window.document.webkitExitFullscreen) window.document.webkitExitFullscreen(); else if (window.document.msExitFullscreen) window.document.msExitFullscreen(); break; } var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false; if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) { var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)}; iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*"); } }; window.isPermitted = function(originUrl, whitelisted_domains) { var url = document.createElement('a'); url.href = originUrl; var hostname = url.hostname; var result = false; if( typeof hostname !== 'undefined' ) { whitelisted_domains.forEach(function(element) { if( hostname.slice((-1 * element.length - 1)) === '.'.concat(element) || hostname === element ) { result = true; } }); return result; } }; if (window.addEventListener) { window.addEventListener("message", handleIFrameMessage, false); } else if (window.attachEvent) { window.attachEvent("onmessage", handleIFrameMessage); } </script>

Brittany - Thank you for sharing.

Gerlie On mobile, can you make sure the address in the footer is in 3 lines likes this?

StyeGuy, LLC
63 Grand Ave, Ste 137
River Edge, NJ 07661

Also, please reduce the spacing between Administrative Hours and the hours of operation.

On this page, the doctor's photo is missing as the first team member. Can you add this one?

https://styeguy.medandwellness.com/meet-our-team/

Team-Photo-Landmann-Min.jpeg 58.8 KB • Download

Selena The doctor wants to know if there is a way to get these videos on all the pages to play on the screen without it popping up, so when you press play, the video just starts without opening a popup video.

image.png 371 KB • Download

Also, please insert this video at the bottom of this page

https://drive.google.com/file/d/15dAkptbTf-byxH3mVtuWNugGEHV22G6v/view?usp=sharing

https://styeguy.medandwellness.com/treatment/

On this page, please remove the background image: https://styeguy.medandwellness.com/thank-you/

and under the photo, please place the following text centered

If you have any logistical questions, please text or call 551-800-7893.
We will get back to you as soon as possible.

Brittany Done (including video pop-up, it's removed).
Is the video you sent the same one that's placed at the bottom of Stye page: https://styeguy.medandwellness.com/stye/ ?
It looks same to me, so I used that video (it's already uploaded to YouTube).

Gerlie In addition to my notes above, can you make sure that this middle button "Video Chat" on all of the pages goes to this link?

https://styeguy.medandwellness.com/video-visit/

Right now, they go to the video blog page.

image.png 262 KB • Download

Gerlie  Making sure you saw this task.

Selena I am not seeing this issue on my end, but the doctor said when he looks at the site, the Treat My Stye button isn't aligned with the text on the header.

and the stars on the footer aren't centered.

He said that he is using Chrome and Safari and seeing this error, but I was unable to replicate it on my end. Can you look into it?

Brittany I don't see that problem on my end too. Also, screenshots you sent can't load :(

2023-11-19_11-53-56.png 205 KB • Download

Selena

image.png 198 KB • Download

Isaac  Do you know why the doctor may be seeing this when we aren't?

Brittany  Looks like he has big screen. I added CSS, I hope this will vertical align the button on all screen sizes.

Selena - You are right. The issue is only on the big screens but I am still seeing it. Looking into it now.

Brittany - I edited the css that Selena added. It looks good now. 

Brittany  - Updated.