whitney.zelig@gmail.com - Added

Isaac   i'm not seeing the booking widget? also notes from the client:

Thank you so much! Could you please let us know when you have added it to the CRMC aesthetics website as well? 

Additionally, the window where it redirects to the booking site is very small and difficult to navigate, is it possible to make that window larger?

also Isaac  they want it to be a "button" that sticks out (similar to ketaminetherapyla.com) 

whitney.zelig@gmail.com - Updated header and also purged the cache. Since the widget is loading from external script it takes couple of seconds before it appears with all the options. If the booking widget still doesn't load for you. Please let me know. Thanks.

Isaac , we don't see the button on mobile. Will you pls check? - Whit via Nicol

Nicol - Can you please check again now?

Hi Isaac , we tested this on three separate mobile phones. Unfortunately, still no booking button.  I've got some screenshots so we can get on the same page.  Is there anything that will cause a delay in creating the following changes? If so please advise.

1.  Create a booking link with "Book Online" right on the header of the CRMC mobile site, in the same style as the KetamineTherapyLA mobile site. Add their phone number to match which is 323-650-9949 (see screenshot). 

2. Make the CRMC "Book Online" link bigger and bolder Not regular font. Bigger than Ketamine Therapy LA, has their font.

3. Create a floating booking widget for CRMC in the same way KetamineTherapyLA has their floating widget (see screenshot).

4. Please fix the fonts sizes for CRMC menu so they are all the same and all match in size and font. Currently the "Special" link is much bigger. Was this tasked like this in the past? If so, please advise so I may confer with that person.

Thank you!

Nicol - Seems like you are getting cached version served in your browser. I have now manually purged the server cache. Can you please check again now for the floating book online button on crmcaesthetics.com?

Screenshot 2023-03-08 at 5.24.57 PM.png 420 KB • Download

OK. Will add.

OK. Will update.

DONE

Yes. We made it bold to make it stand out in the menu.

Isaac TY for updates!
YES, I see the floating widget! WAHOO! 

Do sites need to have their server cache manually purged as maintenance on a schedule? Is that a thing? I appreciate your tutelage!

Nicol - Usually servers automatically purges the cache after a fixed period of time but it seems this client server is not purging it automatically or it has a very long time window set for it.
OR
It could be that it was DNS cache on your end.

I have now made the other changes you mentioned above. Please check for them. if you don't see them on your end. Please switch to a different IP address and then check. If you still don't see them. Please let me know. Thanks.

Screenshot 2023-03-09 at 12.42.31 PM.png 365 KB • Download

Alyssa  - mobile looks great but loading is super slow on both my phones. can you check "book now" widget load on your phone pls?

Isaac i too tested the booking link, the https://crmcaesthetics.com/book-online/ 
page loaded really slow, almost 11s on my desktop and 7s on my phone. 

It is the same thing on this site: 
https://ketaminetherapyla.com/book-online/

Can you please check the page load speed? Thank you!

Alyssa - Yes. It's slow but unfortunately, we can't do anything about this on our end since the widget is loading from an external script. The client will have to talk to the booking widget company regarding this.

Nicol  do you mind drafting an email to this client to explain why it is slow? See Isaac's comment above. 

Alyssa - update. I did not send that email to client b/c this was around the same time we got the complaints of sites down and potentially hacked. It was not the time to tell them. I'm not sure what the outcome of a recent call w/ Dr. Zara was re: switching hosting services. Once that is determined, we could pick this back up