✔ make sure the lead sheet is running okay
Completed by Isaac K.
- Assigned to
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Isaac K.
- Notes
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I just got off the phone with them and found out they were typing into the "lead notes" in the grey fields. I told them not to do that again, but can you double check they didn't mess anything up?
everytime we send a client the lead sheet let's make sure to tell them to not touch the grey fields- only green. Im sure you already do this but let's make it more clear.
Hector
I sent them an email that stated that -
Hi CRMC Team
The following link https://docs.google.com/spreadsheets/d/1kmbBH-7XGptC0illYXwm-4mPpcgkiY7XQnaxil4U34I/edit#gid=2089705251 is for a spreadsheet we have created to help you keep track of your leads and keep them organized. This spreadsheet gets automatically updated when a customer fills out a request for a consultation on your website.
Please do not edit any of the grey fields as they are automatically connected to the forms. The green areas to the right are good to edit, and we encourage your staff to use this lead sheet to keep track of the progression of leads. If you have any questions please reach out.
Medstar Media
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I will edit the template so that this task will be just like here. It will have that part in BOLD and RED so they will pay attention to it.