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CRMC Aesthetics - www.crmcaesthetics.com - CZ

The client is paying us to set up Ads and manage them on a monthly basis. We are not doing website work. Zara is owner, she has a helper named Bryce who does marketing. We are managing three campaigns, CoolSculpting, Weightloss, and PDO Threads. Quick video on overview: https://drive.google.com/file/d/13AUGjAlVx10IvWFIfGrQ-QND9yfPUd79/view
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, Medstar +1 others
From the list: Web Development

✔ Website down!!!

Hector M. added this on
Completed by Hector M.
Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Isaac Klausnser, Medstar Isaac K.
Notes
Isaac Klausnser, Medstar Isaac
Good morning.

I am seeing a connection timeout issue for this client's site
https://crmcaesthetics.com/

It appears down for about 8 hours now.
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com I have paused their 
https://crmcaesthetics.com/coolsculpting/ campaigns until this is resolved. 

Comments & Events

Isaac Klausnser, Medstar Isaac Klausnser
Hector Mota, Operations Manager at Medstar Hector - The client will have to contact their previous or current developers who are hosting this website for them. I tried logging into the cpanel provided to us by their developers last year but it's down too.
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Thank you for looking into this Isaac. I have tried calling them but they are not responding. Sent them an email now to see what they say. 
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
This has been fixed now... 
Notified 2 people
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.