CT Skin Doc

https://ctskindoc.com

Call Script for Recording

Assigned to
Hector Mota, Operations Manager at Medstar Hector M.

Comments & Events

Chris Zelig, Medstar
Hector, please transcribe the automated recordings for CT Skin doc. I want to surprise them by doing it properly and sending it to voice talent. whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  will sign up for a service on FIVERR.com or voice.com so we can get this recorded. 
Hector Mota, Operations Manager at Medstar
Chris, do you mean the calls I used on the CT Skin Doc Callrail audit? That audit contains 4 calls in all I believe. 
Please let me know if that is what you meant by this. 
Chris Zelig, Medstar
Yes but should be enough to figure out automated recording right 
Hector Mota, Operations Manager at Medstar
My apologies but I am having trouble figuring out what exactly you mean. 
You want me to transcribe the automated messaging system I mentioned on the report? If so, then here it is --------

Thank you for calling the Connecticut Skin Institute. Please listen to the following prompts to guide your call. 
For our Stamford office, press one. For our Milford office, press two. To speak to our office receptionist, press three.  
If you are calling to make or change an appointment, press one. 
If you are a health care provider, press two. 
If you are calling for an emergency, press three. If you are calling with a billing question, press four. 
If you are calling for our address, information, hours or website address, press five.
If you are a pharmacy calling, press six. 
---
Please let me know if that is what you meant. 
Chris Zelig, Medstar
Awesome. Thanks 
Hector Mota, Operations Manager at Medstar
Chris Zelig, Medstar Chris , I forgot to mention I called the CT Skin Doc myself this morning to make sure the script was completely accurate. But the actual beginning of the automated messages starts with a 
"Thank you for your call. Please press for one to be connected to the party you are calling." 
You don't hear that part on any of the CallRail calls. 
I don't know why the calls begin this way which is very odd. The long automated message then starts playing after that. 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.