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| Judi V. |
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| Hector M. | ||
| Ivonne A. |
This was tasked out
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| Alyssa W. |
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| Shane Q. |
I need coolsculpting videos for Meta
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| Ivonne A. |
😂
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| Hector M. |
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| Hector M. |
Awesome sauce... nicely done Shane...
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| Ivonne A. |
yessss thank u!
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| Shane Q. |
Facebook page restriction lifted!
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| Shane Q. |
Some appeals go into a black hole and never emerge.
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| Hector M. |
Knowing how long it may take is pure guessing right now. Facebook is constantly changing and some appeals can take forever.. such as the Medstar Clients - 573434636544781 account. That appeal is taking forever
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| Hector M. |
Ivonne, yes, that is the game plan.
Shane can let us know more of less if he thinks we may be successful. |
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| Ivonne A. |
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| Hector M. |
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| Hector M. |
Verifying for you now..
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| Shane Q. |
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| Hector M. |
Can we use one of our pages?
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| Hector M. |
Ughh....
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| Shane Q. |
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| Shane Q. |
I have an issue on Meta I'm investigating. No need to create a task.
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| Alyssa W. |
This is done now - I put it in a task
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| Hector M. |
Thank you for letting us know about the performance issue Shane. And thank you Alyssa for tasking it out..
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| Alyssa W. |
I'll get this tasked out
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| Shane Q. |
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| Isaac K. |
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| Ivonne A. |
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| Isaac K. |
Thank you for your insight, Michael.
I wasn't aware of the heading tag not to be used in the banner. I added the black Friday banners on several of our client websites that has heading tag. We will be removing these banner next week. I think we can keep it same till next week when we remove them completely instead of redoing them today with span or p tag right? Let me know. Thank you. |
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| Michael |
Hi all, this is just a reminder that when we create sitewide banners to not use heading tags.
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| Michael |
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| Michael |
I'm not sure why the Facebook pages are being served in several languages (I'm seeing a few different ones), but I don't think this should cause any problems. I would guess that spam accounts in these countries viewed the video, so Google is serving the various URLs of each. Just a guess though
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| Kylie N. |
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| Isaac K. |
I am including
Hi |
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| Isaac K. |
So the Docere Medspa FB page is not hacked but it's why it's showing up in the search results outside China is very strange.
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| Isaac K. |
For the FB link. I did some investigation and found that FB runs on this URL in China. https://zh-cn.facebook.com/ and that's why you see the text in mandarin. So for eg. if you replace /DocereStrongsville/ with the /skinneymedspa/ at the end of the URL. You will see the skinney medspa FB page in Mandarin - https://zh-cn.facebook.com/SkinneyMedspa/ 
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| Kylie N. |
Amazing, thank you so much!!
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| Isaac K. |
Nice find 👍
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| Isaac K. |
I will do some investigation and then let you know.
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| Isaac K. |
For the FB ones. It's very hard to say because the page is setup on the main facebook.com url sub-domain.
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| Isaac K. |
That is not a spam link but the wpengine server link. I will check and update the website for it asap.
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| Kylie N. |
Do you think those links are some sort of phishing? The FB ones?
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| Kylie N. |
Yes
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| Isaac K. |
I found this in the videos which is very interesting and new to me as well - https://zh-cn.facebook.com/DocereStrongsville
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| Isaac K. |
Are you referring to the wpengine link at the bottom in your last screenshot?
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| Kylie N. |
Thank you for trying,
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| Alyssa W. |
Hmmm...I couldn't replicate this even by changing my location. Do you think this is something we need to continue to investigate
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| Kylie N. |
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| Kylie N. |
on the actual results page (before clicking into the videos section) this was the only spammy looking link I found towards the bottom of the page, after clearing cache/cookies
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| Kylie N. |
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| Kylie N. |
Yes, sorry! I searched docere coolsculpting and then down under the People Also Ask there was a Videos section, I clicked "view all"
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| Alyssa W. |
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| Kylie N. |
Oh, that's right, I also had clicked into the videos, sorry!
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| Isaac K. |
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| Isaac K. |
Site is coming up as clean - https://sitecheck.sucuri.net/results/https/doceremedspa.com
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| Isaac K. |
I am unable to see the links in your screenshot on my end with the same search term.
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| Isaac K. |
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| Isaac K. |
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| Kylie N. |
Thanks
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| Isaac K. |
OK. I will check.
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| Kylie N. |
Yes I was wondering if it had something to do with the site issues, thank you
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| Alyssa W. |
This site has been hacked multiple times
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| Kylie N. |
Hi team! Can we verify whether these are some sort of FB hack? I searched "docere coolsculpting" on Google and these were the bottom half of the first page
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| Kylie N. |
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| Jessica M. |
Haha--alright fair enough. TY!
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| Shane Q. |
Boosting posts has no value to our advertising programs at all. It's too much risk.
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| Shane Q. |
I would leave it alone.
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| Jessica M. |
Thats fair. I wanted to boost it while V was on vacation last week, but truthfully this client always has trouble boosting their events, so I was not surprised. After Evexia's issues, I agree I don't want to open that can of worms. But...there may be future clients who want boosts, so I do want to make sure this is something we can continue doing safely in the future. Thanks so much team!!!!
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| Hannah |
The event is 8/5 so we won't need to boost the event. But still a good question to know for future FB events.
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| Ivonne A. |
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| Hector M. |
unless Shane says other wise.. Shane?
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| Hector M. |
I would leave that alone for now... Jessica.. that does not sound like a can of worms we want to open..
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| Jessica M. |
I really want to be careful since Hector said I could risk suspending the account, and V is OOO...thank you!!
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| Jessica M. |
hi
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| Ivonne A. |
Thanks |
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| Alyssa W. |
Isaac has resolved this.
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| Alyssa W. |
I will send an email to the client looping in Vania requesting that the client doesn't make any DNS changes without notifying us first. We will make the edits for them.
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| Ivonne A. | Thanks for looking into this & the update! | |
| Alyssa W. |
WPEngine is saying the IP is incorrectly pointed. I am continuing the topic with Isaac via slack to get this resolved
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| Alyssa W. |
I notified Isaac. I will follow up after I connect with WPEngine
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| Alyssa W. |
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| Alyssa W. |
Got a 'critical error' when checking some things on this site. I am waiting to connect with WPEngine support to get the issue resolved
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| Isaac K. |
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| Alyssa W. |
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| Isaac K. |
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
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| Isaac K. |
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| whitney.zelig@gmail.com |
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| Hector M. |
Yeah, when you submit the pop up, it stays there... I will task to team. npow.
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| whitney.zelig@gmail.com |
Pop up is NOT submitting
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| whitney.zelig@gmail.com |
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| Hector M. |
that explains it... We will have to wait until he comes back then....
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| whitney.zelig@gmail.com |
Yes he is on vacation
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| Hector M. |
I will tag him again...
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| Hector M. |
Is Isaac on vacation? Because I tagged him on Feb 1st to initiate fix validation once again and he has not responded.
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| whitney.zelig@gmail.com |
how is this coming along
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| Hector M. |
I will take care of it....
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| Ivonne A. |
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| Hector M. |
The hacked viagra pages are all giving 404's.
However, they are still indexed as per Google so we need to initiate a validate fix so they can be removed. |
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| Hector M. |
Good morning Kamie,
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| Kamie A. |
Have all of the viagra pages been taken down for Docere? I'm working on their website update and am on GSC and still see a LOT of viagra pages. I just wanted to make sure they were taken care of :) Thanks tea,
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| Hector M. |
We should also be looking into reporting this other site to the authorities if that's possible.
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| Hector M. |
The hack was removed by WP team. But there seems to be a script on the site or one of the plugins that the hackers are taking advantage of..
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| whitney.zelig@gmail.com |
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| Shane Q. | ||
| whitney.zelig@gmail.com |
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| Shane Q. |
Hire the guy I sent to Chris years ago. I've never seen anyone else get rid of a WP hack before.
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| Hector M. |
The site is hacked again........
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| Hector M. |
I resubmitted the sitemap on the 28th and today again. I will wait to see if they are still showing. Isaac says they should be removed now.. Let'' see if it does.
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| Shane Q. |
I would hire the WP hack guy again. These are incredibly hard to get rid of.
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| Hector M. |
some of the links used....
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| Hector M. |
https://doceremedspa.com/mgpills/viagra-tied-to-melanoma/86/ | Oct 24, 2022
https://doceremedspa.com/mgpills/tomar-viagra-23-a-os/86/ | Oct 24, 2022 https://doceremedspa.com/mgpills/quale-sito-per-cialis/86/ | Oct 24, 2022 https://doceremedspa.com/mgpills/how-long-does-viagra-cost/86/ | Oct 24, 2022 https://doceremedspa.com/mgpills/how-does-female-pink-viagra-work/86/ | Oct 24, 2022 https://doceremedspa.com/mgpills/viagra-length/86/ | Oct 24, 2022 https://doceremedspa.com/mgpills/where-to-buy-cheap-viagra-online-with-prescription/86/ |
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| Hector M. |
search | beta | coolsculpting
search | beta | ultherapy |
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| Hector M. |
I have turned their campaigns back on..
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| Hector M. |
They in turn use the back links to get their site to rank better
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| Hector M. |
It means that they were using Docere site to get pages indexed... and when people clicked on them, they would go to the http://www.canada-pharmacy-24h.com
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| Shane Q. |
this is a common Wordpress hack
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| Kamie A. |
whaaaaaaaat? lol
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| whitney.zelig@gmail.com |
oooofff. What does that mean? Can you explain? They had 12,000 backlinks? p.s. LOL
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| Hector M. |
I had to pause campaigns until Isaac can take a look at it..
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| Hector M. |
I found 12,000 plus pages indexed for them for Viagra for a pharm company in Canada.
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| Hector M. |
Major issue with this client
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| Isaac K. |
or it could be if they used the revisions and restored the page to a previous version for some reason.
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| Isaac K. |
It could have been if they had this page opened in their browser the same time I did the search and replace and then they hit the update button.
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| whitney.zelig@gmail.com |
thank you
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| Isaac K. |
Updated
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| Isaac K. |
Checking.
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| Isaac K. |
That's strange. I did a search and replace in all the tables of this website database.
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| whitney.zelig@gmail.com |
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| Hector M. |
I kind of knew that the phone number was not swapping. thanks.
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| Hector M. |
Awesome.. that is why you rock Isaac.
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| Isaac K. |
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| Isaac K. |
The client has those same numbers on their Google business as well. |
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| Hector M. |
So if this is their original number - 440-238-3331 - then where is that other number coming from ? A different tracking company? We do not have them on Callrail anymore. I will assign to Isaac to change.
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| whitney.zelig@gmail.com |
number should be 440-238-3331
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| whitney.zelig@gmail.com |
hey6
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| whitney.zelig@gmail.com |
I think they took care of it- thanks team
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| Hector M. |
Kicked out of admin? Are you sure it was FB that did that and not another person? |
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| whitney.zelig@gmail.com |
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| Vania J. |
HAH!
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| Shane Q. |
otherwise what would all the craft beer nerds on Facebook do?
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| Shane Q. |
i doubt it
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| whitney.zelig@gmail.com |
Do you think the booze on the event cover could be it at all?
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| Shane Q. |
Facebook disapproves about 50% of the ads we submit. I would ask for it to be reviewed again and go from there.
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| whitney.zelig@gmail.com | ||
| whitney.zelig@gmail.com |
hey
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| Shane Q. |
👍
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| Hector M. |
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| Shane Q. |
Payment issue in this account
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| Shane Q. |
thanks Hector
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| Hector M. |
This client's Google ads are off. I sent them an email about 20 days ago letting them know their CC was expiring. THey never responded. They are now off. I sent them another email today.
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| whitney.zelig@gmail.com |
its probably their in house marketer boosting stuff
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| Shane Q. |
geez
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| Hector M. |
It says the account was disabled because it didn't comply with our Advertising Policies or other standards. |
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| Shane Q. |
Issue with client's FB account. Is this a known issue?
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| Shane Q. |
I just worry they get frustrated when they add budget when things are slow so their impulse is to reduce spend in Jan, which is the exact wrong time to do so.
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| whitney.zelig@gmail.com |
good idea . you hear that
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| Shane Q. |
Yeah, I really wish our clients would hold back their budget increases until January. When they raise budgets this time of year things just look terrible and then they lower in January when all the search volume happens.
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| Hector M. |
this is happening with mostly all the clients the past few weeks.
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| Hector M. |
Simple mathematics... The lower the searches, the higher Google charges for the conversions. And the less conversions we have, the more they will end up costing.
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| whitney.zelig@gmail.com |
yes cost seems high
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| Shane Q. |
Yeah, I'm seeing very few conversions
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| Hector M. |
or last week
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| Hector M. |
Check on conversions? Rates do you mean? Cost? |
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| whitney.zelig@gmail.com |
can we check on conversions please for google? seems high
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| Hector M. |
Chris put a note on the Weekly ads report to talk to you about it. |
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| whitney.zelig@gmail.com |
Is she running FB ads?
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| Shane Q. |
Will do
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| Hector M. |
Already changed the cleint's budgets on spreadsheets and assigned task to shane so he won't forget.
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| whitney.zelig@gmail.com |
Also
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| whitney.zelig@gmail.com |
unless you talked with her
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| whitney.zelig@gmail.com |
Are we running facebook ads for this client? I don't think she wants FB ads right now
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| whitney.zelig@gmail.com |
Thanks Shane, will circle back in a week. :)
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| Shane Q. |
Campaigns just came back on a week ago. It's off to a bit of a rocky start but I don't really see anything that makes me panic yet. I think we should re-evaluate in a week.
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| whitney.zelig@gmail.com |
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| Shane Q. |
YES!
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| Hector M. |
Just added your comment to a task so Shane can restart it.
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| whitney.zelig@gmail.com |
we back on team .
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| Chris Z. | Keep it bro | |
| Hector M. |
Alright Chris, you know me, always looking for things to point out. |
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| Chris Z. | Were building them a new site sir. Lets chat tomorrow | |
| Hector M. |
HOME PAGE - One thing I found by looking at their website is that you have to scroll down to where it says "LEARN MORE" in order to be taken to the URL. If you try clicking on the images or the words themselves for example, nothing happens. Take the Coolsculpting image as an example. I have uploaded a screen shot to show you. |
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| Hector M. |
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| Hector M. |
I found it, never mind. https://doceremedspa.com/
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| Hector M. |
👍.. What is the link to their site so that I can check it out and see if I spot anything that may need our attention.
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| whitney.zelig@gmail.com |
New Client- We are doing their entire website. Melissa I know they have CS content that needs to be done- I will get back to if they have other service pages.
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