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Dr. Alla Caring Dental

https://caringdentaloffice.com/
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarSelena Vujatov, MedstarIvonne Ackerman, Medstar
From the list: Dr Alla Caring Dental

✔ POP UP creating error?

Hector M. added this on
Completed by Hector M.
Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes
Hey Isaac Klausnser, Medstar Isaac  
I noticed that when I click on this page https://caringdentaloffice.com/dental-services/cosmetic-dentistry/invisalign-clear-braces/
the moment the POP UP comes to the screen or right before it, the page is automatically scrolled down. I made a video so you can see. 
That does not appear to be normal. 
Any input on this?
Thanks. 
Caring dental pop up error.mp4 4.2 MB • Download

Comments & Events

Isaac Klausnser, Medstar Isaac Klausnser
Hector Mota, Operations Manager at Medstar Hector  - OK. Will look into it.
Notified 1 person
Chris Zelig, Medstar Chris Zelig
what is the status of this?
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Do not know if Isaac Klausnser, Medstar Isaac  ever followed up on it. 
Checked now and pop up would not come on until I scrolled all the way down the page. 
Isaac, can you please let us know whatever happened with this? 
Thanks. 
Notified 2 people
Isaac Klausnser, Medstar Isaac Klausnser
My bad. I fixed the issue on that same day but forgot to notify it here.

Also FYI - I was able to replicate above issue only on FF browser. It was working fine in Chrome.

Checked now and pop up would not come on until I scrolled all the way down the page. - I'm not able to replicate this in either of the browsers. I have just purged the server cache. Please check again and let me know if you still see this issue.
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Isaac, no worries. I know that you have a lot on your plate since we are constantly sending new tasks for you. 
In any event, clearing the Cache appears to have rectified this issue. Thank you. 
Isaac Klausnser, Medstar Great. Thanks.
Notified 2 people
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.