Dr. Sabeti - Forever Young Wisconsin

https://www.foreveryoungwisconsin.com/ This is for a client who already has a website we can use that we just need to optimize.

Fix Website Leads To and From

Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes
Hello Isaac Klausnser, Medstar Isaac
We have a problem with the leads coming to and from this client's website. https://foreveryoungwisconsin.com/
She is complaining she is not getting any leads and Chris and I found out why.
Also, there are multiple Confirmations accounts that need to be deleted in Coolsculpting Consult form,
We need to create or update the forms.
Leads for Grove should go to
Office@foreveryoungwisconsin.com
Leads to Shorewood should go to Admin@forveryoungwisconsin.com
And bcc to ritasabeti@aol.com.
I am attaching the Voice message from Chris since the instructions are long and you can better understand them.


Please let me know if there is anything else. 

Comments & Events

Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector -

Also, there are multiple Confirmations accounts that need to be deleted in Coolsculpting Consult form - Sorry didn't get you here.

Chris Zelig, Medstar Chris Hector Mota, Operations Manager at Medstar Hector - UPDATED the Coolsculpting service page forms.
Hector Mota, Operations Manager at Medstar
Here is a screenshot of what I meant Isaac Klausnser, Medstar Isaac
Under the Forms>Coolsculpting consult form>Notifications

As you can see, we do not need 3 different notifications NAMES. I edited the first one already to read "You received a new lead". 
The other ones need to be deleted. But we need to make sure the fields are on the one you leave are filled out correctly which is why I left it to you. 
Does that make sense?
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector -

I think you are checking the old Coolsculpting form. Below Gravity Forms are active on Coolsculpting service page on this website.

Gravity Form ID - 9,10 and 11

I can see many duplicate forms on this website. We should remove the ones we are not using anymore to avoid any confusion.
Hector Mota, Operations Manager at Medstar
Yes, please do so Isaac. 
Whatever makes things easier for us. 
Thanks.
Chris Zelig, Medstar
Isaac Klausnser, Medstar Isaac - I made a change to form 11.  That I would like you too make to the . other CoolSculpting forms. I added office@foreveryoungwisconsin.com as the from email address. I also named the email from Forever Young Leads. Once you update the CoolSculpting forms,  Hector Mota, Operations Manager at Medstar Hector - bcc yourself and test them. Then I assign Kristabel to update the rest of the forms.



Isaac Klausnser, Medstar Isaac - Yes, good idea if we are not using a form we should remove it. What are your thoughts on putting the client email (the lead emails) in the reply so the doc can easily reply. 
Hector Mota, Operations Manager at Medstar
I have added hector@medstarmedia.com  as BCC to all 3 forms - 9-10-11. 
Isaac Klausnser, Medstar
Chris Zelig, Medstar Chris

UPDATED the "FROM" on other Coolsculpting forms.

Chris Zelig, Medstar Chris Hector Mota, Operations Manager at Medstar Hector  - OK. Will find and remove the forms no longer using on the website.
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac
I tested out Gravity Form ID - 9,10 and 11
All seem to be working fine. However, I still see all the other ones there. I wanted to check those that were relevant or active. 
Since you know better than all me, can you please remove redundant forms?
Thanks 
Chris Zelig, Medstar
Hector Mota, Operations Manager at Medstar Hector so Isaac Klausnser, Medstar Isaac has completed the task here. We just need to have YOU copy the settings to the other forms we are running active campaigns on and then have Kristabel, Medstar Kristabel configure all the other forms and turn off any other exisitng notifiations. Kristabel, Medstar Kristabel  - you will copy the settings from gravity form 11
Hector Mota, Operations Manager at Medstar
Understood on my end. I will take care of this and let you know once I am done so Kristabel can do her part. 
Thanks. 
Kristabel, Medstar
Roger Chris Zelig, Medstar Chris Hector Mota, Operations Manager at Medstar Hector .
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac ,
can you watch this video I just uploaded?
I am trying to update the other forms we have active campaigns for. However, I am unable to TICK Location from the Notification, Send to settings.

Thank you. 
Chris Zelig, Medstar
Isaac Klausnser, Medstar Isaac - can you please make a vid showing how to resolve this and so Kristabel, Medstar Kristabel can do the rest the forms

Isaac Klausnser, Medstar Isaac - I would like you to personally configure the homepage form, the contact form, Emtone, Emsculpt pages forms
Hector Mota, Operations Manager at Medstar
Thanks for that Isaac. 
When you know, you know. 
Glad you are part of this team! 
I will go ahead and take of this now. 
Isaac Klausnser, Medstar Your welcome 👍
Hector Mota, Operations Manager at Medstar
Alright all of the services & forms we are running for this client appear to be good. Kristabel will need to update the rest. 
 
Chris Zelig, Medstar
Kristabel, Medstar Kristabel - please configure all the forms other than the ones below. They have been completed.  Please use these below as the model of how you should do the rest of the client notifications

oolsculpting, Emsculpt, Emtone, Contact page form.

Hector Mota, Operations Manager at Medstar Hector  - if Kristabel doesnt reply please create a new task to do the rest of the forms, she may not see the string.  
Kristabel, Medstar
Copy sir Chris Zelig, Medstar Chris  
Hector Mota, Operations Manager at Medstar
Looks like she Kristabel got it so we are good here. 
Isaac Klausnser, Medstar
Kristabel, Medstar Kristabel - Can you please take care of the above asap? Forms other than the below still doesn't have the notification routing on the website.

Coolsculpting, Emsculpt, Emtone, Contact page form.

Let me know if you have any questions. Thank you.
Hector Mota, Operations Manager at Medstar
I believe this may be why client contacted us yesterday. I opened up another task for Isaac regarding the fwd email issue. 
Thanks for following up Isaac. 
Hector Mota, Operations Manager at Medstar
Kristabel, Medstar Kristabel if you do NOT think you can do this ASAP and correctly, please let me know. 
That way, we can have either Isaac or Jonnamae take care it since the client needs this resolved right away. 
Thank you. 
Chris Zelig, Medstar
Isaac Klausnser, Medstar Isaac - can you look into other forms. Perhaps Kristabel, Medstar Kristabel finished and the client is referring to something else. Isaac Klausnser, Medstar Isaac please make sure all forms match the one you did.

Hector Mota, Operations Manager at Medstar Hector  - no trates la gente asi. Mira come la escribiste. 
Kristabel, Medstar
Hector Mota, Operations Manager at Medstar Hector Isaac Klausnser, Medstar Isaac  Sorry I missed this. Working on it
Hector Mota, Operations Manager at Medstar
Chris, your Spanish is very good. 
No fue mi intencion tratarla asi. Disculpa. 
Kristabel, understood. 
Did not mean to sound harsh. Only wanted to get an idea of where we are on this since clients get desperate. 
Thank you for your hard work and following up on this task. 
Chris Zelig, Medstar
Kristabel, Medstar Kristabel - please let us know when you are done so Isaac Klausnser, Medstar Isaac  can double check.
Kristabel, Medstar
Yes sir Chris Zelig, Medstar Chris  
Kristabel, Medstar
Chris Zelig, Medstar Chris Hector Mota, Operations Manager at Medstar Hector Isaac Klausnser, Medstar Isaac  -finished updating all forms.
Hector Mota, Operations Manager at Medstar
Kristabel, you are super awesome.
Thank you for your hard work.
Isaac Klausnser, Medstar Isaac can you please double check to make sure all is well?
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector  - Yes. Just checked to make sure and all looks good.
Hector Mota, Operations Manager at Medstar
Awesome Isaac, thank you. 
We can now let client now this issue has been resolved and she should start seeing more leads come in. 
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Can you please add this email - office@foreveryoungwisconsin.com for Dr. Sabeti to get leads?
Her other AOL email is having problems. 
Thanks. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - I just checked and there are around 100 forms on this client's website. Since it's just a copy/paste task. Can you do me a favour and assign this task to either Jonnamae Jumawan, Medstar Jonnamae or Kristabel, Medstar Kristabel so can I take care of other tasks that need advanced technical expertise?
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac
I thought this was something you needed to take care yourself. But you are correct, we need you for the more advanced issues.

Kristabel, Medstar Kristabel can you please take care of this task for us when you get a chance?
Thank you. 
Isaac Klausnser, Medstar Thank you :)
Hector Mota, Operations Manager at Medstar
Kristabel, 
Isaac would know exactly where they go. 
We just need to update the ritasabeti@aol.com or add the office as an extra one. 
Thanks 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - We need to ask the client the same question Kristabel, Medstar Kristabel has asked. 

Please ask the client that office@forever is already added for Groove location and admin@forever is added for Shorewood on all contact forms on the website. Does she now want to receive new responses for both locations in office@forever?
Hector Mota, Operations Manager at Medstar
Yes, Isaac. 
If she had the Sabeti@aol.com email there, we are adding this one. 
The aol one emails are not going through sometimes. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Got it. Found the ritasabeti@aol.com in optin notification settings.

I have now added office@forever to all of the popups.
Kristabel, Medstar 👍
Hector Mota, Operations Manager at Medstar
Thank you Isaac. 
You are awesome! 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.