Dr. Sabeti - Forever Young Wisconsin

https://www.foreveryoungwisconsin.com/ This is for a client who already has a website we can use that we just need to optimize.

Secret Shop Leads Test/Report

Assigned to
Hector Mota, Operations Manager at Medstar Hector M.
Notes
Hector  Mota Hector always be ready to secret shop new clients after all of the other issues are taken care of. 

Comments & Events

Hector Mota, Operations Manager at Medstar
Let's see if Dr. Sabeti's staff is following up on leads. She is averaging about 4 leads per day. Do this on Monday or Tuesday. 
Hector Mota, Operations Manager at Medstar
Chris Zelig, Medstar Chris , whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com and Ivonne Ackerman, Medstar Ivonne  
After the phone call from Dr. Sabeti, I wanted to make sure they are following up on their leads. I went ahead and secret shopped them now to see what happens. I will let you know how they respond in the next day or so. 


Sabeti - Forever Young Medspa  - Coolsculpting - Secret Shopper Leads Test
Website - https://foreveryoungwisconsin.com/services/coolsculpting/
Confirm - https://foreveryoungwisconsin.com/c/coolsculpting/

Date: 10/18/21
Time:  11:49 AM EST
Name - Amanda Sorensen
Email - babyXioG25@gmail.com
Phone -  321-234-7641

Message - N/A
Ivonne Ackerman, Medstar
Hi Hector Mota, Operations Manager at Medstar Hector ! I have hired a secret shopper to do these. Pleas let assign all secret shops to me moving forward. 
Hector Mota, Operations Manager at Medstar
Ivonne Ackerman, Medstar Ivonne  
No problem. I wanted to do this one myself since I spoke to Dr. Sabeti and discussed leads with her. I feared they may not be following up with the leads as they should. So far I have only received a text from them. **Auto Highlevel response is likely. 
In any event, I will send you an email or assign the next one to you. 
Ivonne Ackerman, Medstar
Hi Hector Mota, Operations Manager at Medstar Hector  sounds good. I'm going to send you a CoolSculpting Front Desk guide that you can share with Dr. Sabeti along with the report. Thanks!
Hector Mota, Operations Manager at Medstar
I do not think she wants it. I just got an email from her that she is cancelling our services. Not sure why she is so upset when she is getting about 4 leads per day. 
whitney.zelig@gmail.com, Medstar lol boooo
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.