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| Shane Q. |
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| Ivonne A. |
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| Shane Q. |
Thank you for the heads up
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| Hector M. |
Thank you Ivonne. I saw the email from Dr. Snyder...
I believe he said there is one more in their IG account still showing Brooke. |
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| Ivonne A. |
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| Ivonne A. |
Thank you
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| Hector M. |
Sounds good Shane, thank you...
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| Shane Q. |
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| Shane Q. |
Will be today
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| Alyssa W. |
Have these campaigns been able to be turned back on again?
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| Alyssa W. |
Ok, if you use the word "test" at all in the form entries that is often the reason you get the issue in the photo you provided. It is a security feature with WPEngine to help block spam. It isn't on all websites that do this, but re-test with real credentials if you get the message. If it persists then Isaac will have to look into it.
I find the word "ignore" gets past if I run out of ideas for using real credentials. It's always better to test with real credentials. |
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| Shane Q. |
Just some test data
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| Alyssa W. |
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| Alyssa W. |
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| Shane Q. |
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| Shane Q. |
The laser facial form is not not directing to a confirmation page:
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| Alyssa W. |
All the forms are being re-tested but so far no issues.
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| Alyssa W. |
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| Shane Q. |
The entire account is still paused until all the of landing page issues are resolved. Please let me know when that is done.
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| Alyssa W. |
I resolved the issue on the Emface going to 404
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| Hector M. |
All ads are paused for this client until Shane verifies. I have added this to the problematic sheet.
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| Alyssa W. |
Removing the captcha has allowed for a successful conversion event. I provided Shane the new coolsculpting URL in a task.
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| Alyssa W. |
I am removing Captcha to see if that will resolve.
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| Alyssa W. |
Isaac has been asked to look into the forms on this site on a task.
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| Alyssa W. |
Hi team, I tasked the developer to set up a 301 redirect. We need to be careful to check if ads are running before changing URLs.
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| Kylie N. |
Yes that URL was changed in June but something must have been missed in the redirect June Update: CoolSculpting Service Page - Dr Snyder - Laser Doc MD - 🔴 SEO client 🔴 - IA
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| Shane Q. |
And when you submit the Emface form, it gives a 404 error.
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| Shane Q. |
The NEO form will not submit
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| Shane Q. |
Also, the cool sculpting URL apparently changed at some point: https://laserdocmd.com/coolsculpting-owings-mills
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| Chris Z. |
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| Chris Z. |
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| Ivonne A. |
I already asked Isaac to look into this. Thanks Britt!
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| Brittany R. |
Hi all. Can we think of a reason that this SEO report would show up as suspicious on Google? Obviously we don't want that to happen. Let me know! Thank you
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| Brittany R. |
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| Kylie N. |
Thank you Hector - I had also gone into GSC and requested removal of those pages
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| Hector M. |
I am seeing some of the pages still showing up as indexed. I have resubmitted their sitemap to see if they are gone..
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| Hector M. |
I am not sure what is going on over there in Dr. Snyder's office. But I get an email from them every week to change their CC since it keeps getting hacked. Wondering if this is somehow connected to that?
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| Kylie N. |
Amazing, thank you Isaac!!
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| Isaac K. |
It seems when this website got hacked earlier couple of months back. During the post hack cleaning actions. We missed these spam pages. I have now deleted them and re-submitted the sitemap. I have now already already added the keywords and links on these pages in post hack cleaning checklist while going through pages and posts in database.
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| Isaac K. |
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| Isaac K. |
Hi
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| Ivonne A. |
another one: https://laserdocmd.com/xanax-how-to-buy-online/
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| Ivonne A. |
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| Kamie A. |
Thank you!
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| Kamie A. |
Hey team, it looks like Doc Snyder was hacked. Can anyone check in the backend and see what we have going on here? https://laserdocmd.com/zolpidem-without-prescription/
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| Isaac K. |
Hi
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| whitney.zelig@gmail.com |
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| Hector M. |
😊
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| whitney.zelig@gmail.com |
thanks super H!
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| Hector M. |
I managed to their ads back on now...
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| Hector M. |
I made a direct $500 payment. ... I went through... Balance is still $689.00. I need to wait a few before I pay again...
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| Hector M. |
Not sure why this account has not come up on the notifications panel of the MCC saying it was having payment issues. Someone must have deleted that notification.
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| whitney.zelig@gmail.com |
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| Hector M. |
are they sure this number 410) 650-6095 - does not belong to them?
I could not find any more info on it here on BC3 so I am not 10000% sure it is Callrail.... |
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| Hector M. |
I am trying to figure out how the number is still working if they are not paying for it?
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| Hector M. |
No we no longer have a callrail account for anyone. I cancelled it for all clients about 8 months ago.
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| whitney.zelig@gmail.com |
They said they don't have a call rail and to "cancel" it? pretty sure we dont have a call rail account, right
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| whitney.zelig@gmail.com |
Let's me check in with client
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| Shane Q. |
CallRail is going to break all of our tracking. Can we confirm with them that they want Callrail running?
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| Hector M. |
What about Callrail number? That is the client's own number. Before we take it out, we need to let them know.. Those numbers are expensive to keep paying each month... and the Doc may want to record callls
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| Hector M. |
Which number does Shane recommend we use??
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| whitney.zelig@gmail.com |
Let's go with Shanes recommendation on which number and please implement, thank you!
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| Hector M. |
so it must belong to them
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| Hector M. |
Well actually I called the Callrail tracking number and it is working ....
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| whitney.zelig@gmail.com |
Let's get this fixed right away
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| Hector M. |
GHL Tracking phone number - (410) 541-1373
Main phone number - phone number -(410) 356-0000 The last number - -410) 650-6095 - that is a callrail phone number and should not be on there.. I do not think this client has callrail anymore... unless they have their own account. |
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| whitney.zelig@gmail.com |
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| Shane Q. |
^^^ this is what I have now
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| Shane Q. |
Call Ext 1: (410) 541-1373
Call Ext 2: (410) 650-6095 LP: (410) 356-0000 |
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| Shane Q. |
Can we verify the correct phone numbers for this client
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| Hector M. |
Google ads are off due to a payment issue.
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| Hector M. |
This client is always having problems with payment methods. their CC are being declined on both Google ads and Facebook. ...
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| Shane Q. |
Yes, there is a Facebook account error.
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| Hector M. |
if so, then please let me know and I will contact the client
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| Hector M. |
I was talking about Google ads Shane. But you seem to be referring to Facebook...
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| Shane Q. |
I just can't do anything with new creative with the error active. I have new ads I'm supposed to be launching
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| Hector M. |
thanks
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| Hector M. |
You don't need to worry since they will not go down for lack of payments as I make MANUAL Payments on all of them once the account reaches $500...
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| Hector M. |
I can fix it, but it makes no sense since these clients are prone to keep their accounts without money so it will fire again once Google ads retries to charge them.
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| Hector M. |
Shane, they all have this error... It will not be fixed until the client provides me with a new CC.
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| Shane Q. |
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| Hector M. |
Right now they are good to go since their balance is only $110.92
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| Hector M. |
I know about this client - along with 4 more - that have payment issues. I log into their accounts and when the threshold reaches $500. I make a direct payment. |
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| whitney.zelig@gmail.com |
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| Shane Q. |
Payment issue in google
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| Hector M. |
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| Shane Q. |
Facebook notes: We could use some static creative. Need to test videos with subtitles. Their creative is getting a bit stale, could use a refresh.
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| Hector M. |
This client ads are about to be turned off due to lack of payment..
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| Shane Q. |
👍
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| Hector M. |
In any event, ads are back on.. I also made a direct payment to avoid any issues
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| Hector M. |
Shane, I took care of that a day ago... |
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| Shane Q. |
Google off to payment issue
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| Hector M. |
I sent client a warning email 12 days ago warning them that their ads would be turned off. They never responded. I sent them another again...
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| Shane Q. |
Google account has a payment issue
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| Hector M. |
Chris, I listed the wrong microsite on their sheet. Copy paste error. I have updated it...
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| Chris Z. |
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| Hector M. |
Shane, I did that. |
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| Shane Q. |
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| Shane Q. |
On the client sheet someone changed their microsite to the Bowen microsite. I was super confused and thought maybe we were supposed to have new pages for them
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| Hector M. |
That is what I have...That is what is on the ads now... |
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| whitney.zelig@gmail.com |
it's this one https://laserdocmd.com/coolsculpting-owings-mills/
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| Hector M. |
Shane, what LP are you seeing on the sheet? Are you referring to the Dr Snyder - Laser doc md.com spreadsheet ? |
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| Shane Q. |
Conversions totally stopped for this account. I noticed on the client sheet that the LP was changed. Do we have a new LP for this client?
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| Shane Q. |
👍
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| Hector M. |
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| Shane Q. |
I don't think it has. I still see an account error.
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| Hector M. |
Good morning Whitney. |
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| whitney.zelig@gmail.com |
we should be good on facebook
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| Hector M. |
Well he would still need to pay FB and Google ads for their services. |
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| whitney.zelig@gmail.com |
I will check back up with him next week
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| whitney.zelig@gmail.com |
He said he turned his CC off because of fraduelent charges
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| Hector M. |
His ads are also about to be turned off on Google ads. |
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| Shane Q. |
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| Shane Q. |
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| Shane Q. |
It's best for the client to not target low income, but leads always show as lower with a higher CPA, which freaks them out.
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| Chris Z. | What do we do about the income. Hes in a general poor area but they provide financing | |
| whitney.zelig@gmail.com |
Let's get call rail off. did i see facebook paused
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| Shane Q. |
3 - emsculpt NEO has very little search volume.
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| Shane Q. |
2 - this is a client that asked us to exclude lower 50% income. Lead performance is always bad when we do this.
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| Shane Q. |
1 - client LP has multiple phone numbers. I cannot properly track conversions
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| whitney.zelig@gmail.com |
hey
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| Shane Q. |
We can run that for now
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| whitney.zelig@gmail.com |
I have that one emsculpt neo video that kinda explains the process- not UGC
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| Shane Q. |
We did! It depends on what creative they can run. We need UGC. There is essentially no search volume for Emsculpt Neo, so if they have good creative, Facebook would be better.
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| whitney.zelig@gmail.com |
we forgot to discuss this
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| Shane Q. |
let's discuss today
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| whitney.zelig@gmail.com |
hey
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| whitney.zelig@gmail.com |
Okay so shane let ya know hector, go ahead and remove it from call rail. also make sure format is the same, else google won't track it. Correct
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| Hector M. |
Shane, what do you mean you removed callrail from their site? |
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| Shane Q. |
I took this screenshot after I had already removed CallRail from their site.
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| Hector M. |
Yes, |
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| Hector M. |
This client's phone number is (410) 356-0000
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| Hector M. |
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| Vania J. |
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| Vania J. | ||
| Shane Q. |
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| Shane Q. |
What is this client's phone number?
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| Hector M. | ||
| Hector M. |
Here is the page Shane.
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| Shane Q. |
Do you know what FB page they want to use? Do we have access to it?
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| Hector M. |
Lase doc md
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| Hector M. |
Shane, we do have FB access to them - 3544072502327334
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| Shane Q. |
Any luck getting FB access to this client?
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| whitney.zelig@gmail.com |
this site is live
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| whitney.zelig@gmail.com |
You know what maybe pause those ads
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| Vania J. |
The dr is getting new page copy from his Aerolase sales rep for this. Aerolase does everything from skin tightening to curing skin conditions.
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| Shane Q. |
What is it supposed to be an LP for? Headline says skin tightening. Copy says stuff about nail fungus, etc.
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| Hector M. |
Shane, that is the LP... and the site is now live...
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| Shane Q. |
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| Hector M. |
Or use it at all.
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| Hector M. |
My apologies, I am not too fond of Facebook.
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| Hector M. |
In any case, can you send the request or let me know how to do it?
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| Hector M. |
I hope they do break them up... them and Google... they have too much power...
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| Shane Q. |
Let's send another request from our Business Manager. Logging in as someone else on FB is a gigantic pain.
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| Shane Q. |
They won't break them up. It's just noise.
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| Hector M. |
So how do I send the request from our business manager account if they have already added us?
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| Hector M. |
FCC announced that they are breaking them up.... hope they do..
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| Hector M. |
Do you want their login so you can do it? Since you know more about facebook than me.. I hate FB...
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| Shane Q. |
We need to send the request from our business manager. Just having Chris as an admin won't give us what we need to get these campaigns live.
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| Hector M. | ||
| Hector M. |
would you like me to add you as well?
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| Hector M. |
The client sent us FB page login info - I logged in and I can see Chris is added to the page
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| Hector M. |
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| Shane Q. |
Access to the client's Facebook page.
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| Hector M. |
3544072502327334
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| Hector M. |
Waiting for what? FB access Shane?
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| Shane Q. |
Still waiting on this one.
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| Hector M. |
I already sent Chris my suggestions on this. Client can open a case to reclaim ownership. But it is easier for them to get old marketing company to release ownership.
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| Hector M. |
Sorry, wrong client.. I was following up on Eltra Self.
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| Hector M. |
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| Hector M. |
But you can create an ad now with the access we have.
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| whitney.zelig@gmail.com |
They aren't page owner- we are trying to figure this out
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| Hector M. |
We have their ID... 3544072502327334
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| Vania J. |
Hi Shane, I don't see it listed on Whitney's FB under pages she manages, and I wasn't in this onboarding so I'll let her chime in here
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| Shane Q. |
Do we have access to this client's Facebook page?
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