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| Hector M. |
👍
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| Shane Q. |
I'll take care of it.
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| Hector M. |
thanks.
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| Hector M. |
I saw them on now. Shane will need to turn those off....
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| whitney.zelig@gmail.com |
I told him . We were running FB ads.
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| Hector M. |
Please be sure to tell them that lest they think they were running and he still had no leads coming in.
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| Hector M. |
The ads have already been off since Nov 3rd.. they never sent a new CC we needed.
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| whitney.zelig@gmail.com |
Hey Team! Pausing Eastalnd and Body this January until further notice
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| Hector M. |
He finally responded to me yesterday about the CC.. but has not sent one thus far.
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| Vania J. |
Chris emailed him.
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| Hector M. |
Well I spoke to Chris. He said he did not call Jon. Their ads have been off for more than a month now. He said he would provide me with CC a month ago, never responded. I guess we wait until December anyway to see... But are we going to charge them now? HE was asking if we would charge them if ads were not running. I told him he needed to speak to either Whit or Chris.
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| Vania J. |
hahahahah thats such a good idea actually
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| whitney.zelig@gmail.com |
let's secret shop them and just get them on the phone haha
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| Vania J. |
yes I know. Since then both Chis and I have tried to reach out to Danielle to schedule a meeting. She isn't responding as quickly as she once used to. I last texted her Tues am. I will email and text her again now.
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| Hector M. |
Wait a minute... I remember now... I spoke to the owner.. Jon Patterson... he said he would send me new CC... Then Chris asked and I told him he should call this client directly since he was on the fence asking a bunch of questions about how much we were charging him and so on. I believe Chris spoke to him as well.
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| Hector M. |
I call, leave message... no call back. I will call again to see today what happens. |
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| whitney.zelig@gmail.com |
what about calling the spa?
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| Vania J. |
I have sent two texts to Danielle and no reply. I'll try calling tomorrow
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| Hector M. |
Shane, Whitney, please be advised that this client's Google ads are down due to a payment issue. They have closed their Visa account. I sent the client an email.
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| Hector M. |
Thank you team...
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| Shane Q. |
Well done
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| Hector M. |
😊 you're welcome..
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| whitney.zelig@gmail.com |
thanks super H
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| Hector M. |
Yey
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| Hector M. |
I called them directly.. spoke to jon for a while.. I obtained the documents from him, logged into his account and verified it. They are up and running again.....
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| whitney.zelig@gmail.com |
Did he ever reply? can we call them
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| Hector M. |
Actually, I had it right |
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| Shane Q. |
haha
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| Hector M. |
wrong client...
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| Hector M. |
Good morning
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| Shane Q. |
I removed the age and income restrictions. Things should pick up. I'm not 100% in love with their landing page either.
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
hey
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| Shane Q. |
For.... Google?
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| whitney.zelig@gmail.com |
hey
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| Hector M. |
👏
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| Shane Q. |
Just talked to Whitney. We've got it figured out.
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| Vania J. |
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| Hector M. |
Good morning |
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| Vania J. |
I have a mtg with them Tues. Want me to ask then? I don't think we'll get a reply before then anyway...long weekend
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| Hector M. |
Good morning Shane... Whitney.... |
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| Shane Q. |
The issue wasn't account access. It's that we don't have sufficient privileges to create or work with their pixel
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| Hector M. |
thanks
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| Hector M. |
Now I am finally seeing it...
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| Hector M. |
Good morning Whitney.
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
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| Hector M. |
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| Hector M. |
Hate to be the bearer of bad news... but I am not seeing it
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| whitney.zelig@gmail.com |
106529392833203
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| whitney.zelig@gmail.com |
it's under john patterson
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| whitney.zelig@gmail.com |
You guys we are connected to this account
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| Hector M. |
👍
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| whitney.zelig@gmail.com |
i need to share a screen with them again apparently
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| Hector M. |
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| whitney.zelig@gmail.com |
I'm not seeing it now either ugh
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| Shane Q. |
Me either
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| Hector M. |
Good morning team. |
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
We created a new page for them!
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| Shane Q. |
Still waiting on correct FB access for this client.
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| Shane Q. |
Thanks Hector. Appreciate you staying on top of this stuff.
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| Hector M. |
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| whitney.zelig@gmail.com |
thx
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| Shane Q. |
Just finishing up conv tracking. Can go live now.
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| whitney.zelig@gmail.com |
weird we cant attach a pixel? i created that account? can we at least start on google?
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| whitney.zelig@gmail.com |
whats going on with google ad account
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| Shane Q. |
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| whitney.zelig@gmail.com |
got access to ads to page https://www.facebook.com/Eastland-Face-Body-110863931146808
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| whitney.zelig@gmail.com |
but we can start on google ads
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| whitney.zelig@gmail.com |
Looks like i'm still waiting for approval from this, and we have to create a new FB page
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| Hector M. |
Shane, I am seeing this account number on the sheet but it is not linked to ours yet. |
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| Shane Q. |
Will someone please ping me when we get FB access?
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