Elite Dermatology - www.elitedermatology.com

Free microwebsite - Ad set up -Ad management We need to be super sharp on this as is other location is being served by Merkava.

Create Call Rail Account with two numbers

Assigned to
Hector Mota, Operations Manager at Medstar Hector M.
Notes
Please set up 2 forwarding numbers one for the vintage park and one for kingwood. Have Isaac hard code them in. Also, have him add another floating button with the new numbers on the bottom left. Then tell Shane to update the tracking numbers on the GTM

Comments & Events

Hector Mota, Operations Manager at Medstar
I am done with the first account.
Isaac Klausnser, Medstar Isaac here is the first number for you to hard code to the site.
I will provide you with the other one in a few.
Vintage park  - 281-501-5599  - Forward to = 281-957-6016
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac
Here's the 2nd number for their Kingwood location.
Kingwood - 281-982-4302 - Forward to = 281-747-5533

Please let me know once you are done so I can notify Shane.
Thanks.
Chris Zelig, Medstar
Hector Mota, Operations Manager at Medstar Hector  - please add the code to the GTM so the numbers swap. On certain accounts we will hard code in the number onto the website on other accounts we will swap them. I will come up with a protocol
Chris Zelig, Medstar
Isaac Klausnser, Medstar Isaac  - can you please set this up so the phone number gets added to the leadsheet. 
Hector Mota, Operations Manager at Medstar
Chris, good morning.
I have added the Java snippet code to the GTM and set to live. It should firing now.
Isaac Klausnser, Medstar Isaac my bad. I actually copy pasted the same number on the Kingwood location. I just noticed. 
The Callrail number is actually this one - 281-982-4302 
Calls will be forwarded to 281-747-5533
Can you please fix it?
Thanks. 
Hector Mota, Operations Manager at Medstar
And the vintage park numbers just in case. 
Tracking number - 281-957-6016 
Forward calls to -  281-501-5599
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - I just checked on the website and the correct phone numbers are already set on the website and are getting swapped with the calltrail tracking phone number
Isaac Klausnser, Medstar
Chris Zelig, Medstar Chris  

can you please set this up so the phone number gets added to the leadsheet. 

DONE
Hector Mota, Operations Manager at Medstar
Thank you Isaac. 
We are all set here then. 
Chris Zelig, Medstar
Isaac Klausnser, Medstar Isaac  - I do not want a swap number. I want these call tracking numbers hard coded in. 
Hector Mota, Operations Manager at Medstar
Chris, thanks for clearing that up for us. 
But wouldn't  the numbers swap with the Java snippet?
Isaac Klausnser, Medstar
Chris Zelig, Medstar Chris - I have now hardcoded the numbers.

Hector Mota, Operations Manager at Medstar Hector Chris Zelig, Medstar Chris

Advantages of hardcoding the numbers.

#1 We don't have to worry about the leads who use adblocker in their browser as most of the adblockers block the CallRail script due to which the numbers wouldn't swap.

#2 We wouldn't have to add the CallRail script on the pages and worry about the page load speed.

Disadvantages

It takes almost double or in some cases, it may take even triple amount of the time to hardcode numbers on both mobile and desktop versions in comparison to swapping the original numbers method. 
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac
Thank you for breaking that down for us. Chris, please let us know which of the two options you want to go with. 
Chris Zelig, Medstar
Isaac Klausnser, Medstar Isaac  - thank you. I think we will hard code most of the numbers
Isaac Klausnser, Medstar
Chris Zelig, Medstar Chris - OK. Thank you for confirming.
Hector Mota, Operations Manager at Medstar
Chris, thank you for confirming. Isaac, thanks for taking care of this. 
So this means I don't have to add the script to the GTM anymore?
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.
Hector Mota, Operations Manager at Medstar
Hector Mota re-opened this to-do.
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
I tested this, called both numbers. I thought there might be an issue. But leads just taking more than 10 minutes to show up on the leadsheet. Is that normal Isaac?
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Yes, it's normal. The Callrail system takes some time to upload the recording and mark the call as completed and then update it in their system and then only it gets forwarded to the webhook through which it gets in the sheet.
Hector Mota, Operations Manager at Medstar
Okay, thanks. I was about to say that they weren't working until I waited and saw my leads show up. 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.
Chris Zelig, Medstar
Isaac Klausnser, Medstar Isaac  - can you put a floating number on the bottom on mobile?
Isaac Klausnser, Medstar
Chris Zelig, Medstar Chris - Added