Elite Dermatology (Kingwood) - Coolsculpting - Secret Shopper Leads Test

Website - https://elitedermatology.beautysculpt.net/coolsculpting-in-kingwood/
Confirm - https://elitedermatology.beautysculpt.net/c/kingwood/

Date: 07/08/21
Time:  10:20am (MST)
Name - Rose Delaney
Email - rosedelaney33@gmail.com
Phone - (816) 367-4777

Message - N/A

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Lead  Not Verified

Isaac this is not generating leads, I submitted this morning and did not see it on the leadsheet. Kingwood specific location. Can you look into this asap? 

https://elitedermatology.beautysculpt.net/coolsculpting-in-kingwood/

Just to test, I submitted an additional lead, and still no verifiable lead

Elite Dermatology (Kingwood) - Coolsculpting - Secret Shopper Leads Test

Website - https://elitedermatology.beautysculpt.net/coolsculpting-in-kingwood/
Confirm - https://elitedermatology.beautysculpt.net/c/kingwood/

Date: 07/08/21
Time:  11:19am (MST)
Name - Alessandra Brooks
Email - alessandrabrooks2@gmail.com
Phone - (816)533-5859

Message - N/A

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Lead Not Verified

Website - https://elitedermatology.beautysculpt.net/coolsculpting-in-kingwood/
Confirm - https://elitedermatology.beautysculpt.net/c/kingwood/

Date: 07/07/21
Time:  6:42pm (PST)
Name - Alice Peterson
Email - girlwithatent@gmail.com
Phone - 267.826.4265

Message - N/A

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Alyssa  I cant remember exactly but do you think mine worked because I entered the info on the pop-up? usually on thee leadsheet it says which form was filled. This one doesnt.

I'm not sure Vania , did you enter yours through the pop-up? I did not enter mine through the pop-up, perhaps that's why.
Should I re-submit?
Weird I just got a text....so maybe there is a delay, however, it seems that they input it? Because I got a text that wasn't automated.

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Isaac  further investigation. I did get contacted, but it was not an automated HL response. 

Also, Vania weren't you submitting to Vintage Park? maybe didn't click that before submitting. 

no. We weren't shopping that location because they were doing well. That's Marissa's location. ALTHOUGH....now it looks like we will shop both..per Chris' request.

Alyssa  it may have been a HL response. I worded theirs to look super natural not canned. What did the text say?

Okay got it. Vania do you want to create a separate task for that location? Just until we figure out whats going on with the Kingwood Leads with Isaac. 

Here's what the message said (over two hours delayed):

"Hi rose, this is Allie with Elite Dermatology. Congrats on getting your coupon! Coolsculpting is a great way to reduce unwanted fat permanently. What areas are you looking to treat?"

yup this is a HL template. They got super special templates lol

and will do!

Okay Isaac I figured it out, there is a delay upon lead submission. Vania submitted through the pop-up, and I submitted directly through the website. The Website has the delay, not the pop-up. 
Also, the lead sheet does not verify how it was submitted. Thanks for your help!

Alyssa - I have now updated the API to include "popup" or "static form" info in the lead service type column in the leadsheet based on how the lead was submitted.

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For the delay. I submitted two test leads from two different forms on this website and both of these leads came in the leadsheet just after a couple of secs. How much time delay you are seeing on your end?

Isaac  thanks for looking into this and for making those updates. For me, the delay was nearly three hours. 

Alyssa - It may be due to a server lag.
Please try again now on your end. If you still see the delay. Please let me know. Thanks.

Elite Dermatology (Vintage Park) - Coolsculpting - Secret Shopper Leads Test

Website - https://elitedermatology.beautysculpt.net/c/vintage-park/
Confirm - https://elitedermatology.beautysculpt.net/c/vintage-park/

Date: 07/19/21
Time:  1:22pm (MST)
Name - Alyssa Collins
Email - starbirddancer@gmail.com
Phone - (801)362-0980

Message - N/A

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Lead Verified

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Alyssa  will you give me the final details for the vintage park shop so I can wrap up the report? Thanks!

Vania  

1st text- 7/19/21 at 1:22pm (MST) - it was automated
2nd text - 7/21/21 at 7:56am (MST) - it was automated

1st email - 7/19/21 at 1:23pm (MST) - it was automated
2nd email - 7/20/21 at 7:43am (MST) - personal and inviting email from Marissa 

1st phone call & VM - 7/20/21 at 7:42am (MST) - personal and inviting phone call and message left by Marissa 


No additional follow-up has occurred. 

Thanks lady!