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Emana Medical - www.emanamedical.com - 🔴 SEO client 🔴 - IA

Website Design + Development * Digital Marketing Set Up Service * Digital Marketing Monthly Management Service
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarMichael, SEO +2 others
From the list: Front Desk Support

✔ SECRET SHOP Emsculpt NEO

Ivonne A. added this on
Completed by Elizabeth R.
Assigned to
Elizabeth Ruffa Elizabeth R.
Notes
Hi Elizabeth Ruffa Elizabeth can you please do a high priority secret shop:

https://emanamedical.com/emsculpt-neo/

thank you!

Comments & Events

Elizabeth Ruffa Elizabeth Ruffa
Began 4/4 Ty
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Elizabeth Ruffa Elizabeth Ruffa
Jessica Marino, Digital Marketing Coordinator at Medstar Jessica  fyi
Jessica Marino, Digital Marketing Coordinator at Medstar ty :)
Notified 1 person
Elizabeth Ruffa Elizabeth Ruffa
Hi Jessica Marino, Digital Marketing Coordinator at Medstar Jessica Ivonne Ackerman, Medstar Ivonne here is the secret shop report and email draft for Emana Medical. 

EMAIL DRAFT:
Hi Team,

You've been secret-shopped! Attached is the full report. 

We input a lead, commenced with text engagement & called the front desk inquiring about Emsculpt Neo. 


You contacted us 3x by phone, 3x by text, sent a welcoming email, and replied to our text messages. This all follows our follow-up protocol. Great job! 

The salesperson that answered our call was friendly, professional, and knowledgeable. She answered pricing questions in a recommended way and mentioned the current promotion going on. Overall great work! 

If you have any questions or wish to discuss please let us know. 
Jessica Marino, Digital Marketing Coordinator at Medstar ty!
Jessica Marino, Digital Marketing Coordinator at Medstar will send 2day
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Elizabeth Ruffa
Elizabeth Ruffa completed this to-do.