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Epic Plastic Surgery - www.epicplasticsurgery.com - Ella

Digital Marketing Set Up Service * Digital Marketing Monthly Management
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarKamie Allen, Content ManagerAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, MedstarIvy Santiago, Creative Project Manager at Medstar
From the list: Pause Campaign Requests

✔ Verify Google Ads Account - Epic Plastic Surgery

Hector M. added this on
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Hector Mota, Operations Manager at Medstar Hector M.
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This client's Google ads account - Epic Plastic Surgery - 688-011-7927  needs to start the verification process by March 14th, 2024. I will send out an email to the client with instructions and files.

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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Hello Doctor, Epic Plastic Surgery Team,

How are you?

In case you are not aware, Google ads is now requiring that all accounts serving ads in the US are verified. This includes providing documentation which demonstrates that the business is eligible to run ads in the USA. 

The verification is for your Google ads account -Epic Plastic Surgery - 688-011-7927. The verification process needs to be started by March 14th, 2024. Otherwise your ads will be paused and the account could be suspended indefinitely. 

The good news is that I have already begun the first part of the verification process for you. I have now verified the business part of the organization. However, we still need to verify your organization. Unfortunately, I am not able to take care of the 2nd part for you since we do not have sufficient permissions.

The only way for me to do this for you is if you initiate the process first. I can then take over from there. You can also follow this link. Please note that you would need to be logged into the orlandollorente@gmail.com Gmail for the link to work. 

Please start the 2nd verification process yourself and then send us the documents, and I can take care of the rest of the verification for you. If not, then we can set up a Zoom meeting with Nicol & I so we can help you take care of it. 

You will need to provide Google Ads with ONE of the following documents:

A document for the organization 
  •  A letter or notice issued or stamped by the IRS, such as CP 575 that confirms your Employer Identification Number (EIN) 
  •  A copy of the organization’s Form 8871, 8872, or 990 from the IRS website 
  •  A state-issued certificate of business registration or incorporation 
  • Your organization’s most recent SEC filing, including Form 10-K, 10-Q, or 8-K 
  •  A business credit report from Experian, Equifax, TransUnion, or Dun & Bradstreet 
An ID to verify it’s really you 
  • Driver's License - Front & Back - High Resolution & in Color  ** See sample below**
  • State ID - Front & Back - High Resolution & in Color 
  • State ID
  • U.S. Passport or Passport Card
  • Green Card
Google uses this information for verification, and to prevent fraud and abuse. We may ask you for additional info, if necessary. 

You can add the requested documents yourself or I can take care of the entire process for you. If not, then we can set up a Zoom meeting with me so I can help you take care of it.

Please let me know if you have any questions or if you need help with this and I will walk you through the process. 

Have a great day. 
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Ella, Client Success Manager at Medstar Ella, Client Success Manager
Hector Mota, Operations Manager at Medstar Hector yes, it should be epic@plasticsurgery.com 

Thanks! 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Thank you Ella for confirming and providing the new correct email address. 
A few questions: 
When did you find out that this was the correct one?
Also, who provided the other one to Alyssa?

We need to be extra careful when it comes to the LEADS TO notifications emails. 
I sent CSMs an email about this. 

I have updated Hubspot as well. 
Thanks. 
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Ella, Client Success Manager at Medstar Ella, Client Success Manager
I agree Hector Mota, Operations Manager at Medstar Hector  ! Thank you for everything. I just asked Alyssa where she got that email address to make sure it wasn't my fault. I email with the Dr from that info@ email address so I'm pretty certain I copied and pasted it where I needed it. Either way moving forward I will triple check! 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
This client's Google ads account - 688-011-7927 Epic Plastic Surgery

has now been moved to our main MCC. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
It appears that these people have removed our access to the Google ads account. It is no longer in our main MCC. 
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Ella, Client Success Manager at Medstar Ella, Client Success Manager
Hector Mota, Operations Manager at Medstar Hector  They are no longer a client as of March :/ 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Thanks Ella. I already had them as no longer a client. 
I was noting that they removed our access since I had to take screenshots. 
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Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.