Forever Young Med Spa -SM

https://www.foreveryoung-medspa.com • Client Success Manager: Sydney

Create New Microsite

Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes
Isaac Klausnser, Medstar Isaac
We are still having trouble with the ads being approved.
Can you please create a basic microsite for this client of only one page?
We need a Coolsculpting page for them so we can run ads from there.

Once you are done, Jonnamae Jumawan, Medstar Jonnamae  we will need the pop ups created for them as well. 
Thanks. 

Comments & Events

Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Can you share the error code you are getting while trying to get ads approved?
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac
Good morning to you...
This is the error below  -
NOT ELIGIBLE - Malicious software, Restricted drug terms, Restricted medical content

Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - OK. I will check.
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Good morning bro...
How are you this Saturday? 
Shane has filed an appeal with them and we have to wait for Google to review the site. 
Could be that the virus has been removed, but Google team has not updated the ads. 
I will let you know... 
Thanks. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Good Morning brother.

That may be the case here.

Let's wait for them to review the website again. If they say the website still has Malicious code on the webstie somewhere. I will contact the wpengine support team.
Hector Mota, Operations Manager at Medstar
How long will it take you to create the one page microsite for them?
Chris still wants to go ahead. 
Client is complaining about not getting any leads and we need to get this resolved ASAP. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Got it.

We will be using the same design they have on the main website?
What will the URL for micro website?
Hector Mota, Operations Manager at Medstar
Yes, let's use the same design they have.. 
The url can be go.foreveryoung-medspa.com
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Any updates on this?
We still have no ads running for this client. 
Google is taking their time approving them again. 
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Thank you.
But I would have to confer with Chris since he only wanted ONE PAGE on this micro site. 
I will ask him later to see what he says. 
Thanks. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector  - Explained to you regarding the above in the other task. Thanks.
Hector Mota, Operations Manager at Medstar
I saw that explanation, thanks. 
I am waiting on Chris to provide his feedback. 
Isaac, I am not seeing the GTM code though. You said you added it, but it is not there. 
Can you please check again?
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector  - Updated. Please check again. Thanks.
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - DONE

Also I received confirmation from the wpengine team that they have cleaned the files on foreveryoungmedspa.com. Can you try publishing the Google ads now?
Hector Mota, Operations Manager at Medstar
Good morning Isaac. 
Thank you for updating the URL for this CS page and the follow up on virus issues. 
I am going to inform Shane of your update. 
Let's see if Google ads agrees with the WP team. 
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac
Shane is reporting that there are still links and malicious malware on the site.
Here is the info to pass on to the WP team.

these are the links: https://ideaanstudy15.live/8260065085/?utm_campaign=QPF8euu28II5lw7O2iHhCidoSOXmw5oLxD6bwphw43U1&t=main9&f=1&sid=t3~mjmfvto25wbdjdsvdrh0cgp1&fp=Juqt87nTDx6afX%2FxkV4qdjx6ZSX2hbUWtq20c5In%2B1iWqe6KSCUgtl2rpNdv1eADdNYf6XvRi2kmMlNlmdWSQYSx%2BT2lfHsmciqBVVsSt2dBY96kf3Vuvh9EJBmHm%2FDXcsoYlLTOX1GmMKpYpMm014zfLhrPYzIallJH6hEfYWsZT5HcJeCSP8NaT9hrR08up9%2Bk4MCgBTshGZaDhNcUAPp0tc8fV99zIw41ta%2FQ2PQUFvNE1S2NyuxwCLMP1%2B23hHXPRw1Fkz0Mo66vlRlliDW23202ZDCR3l%2BoXOFVPkUAVt65HpnjHmce1qdzd1bdrkMIVHfwXXuAu%2BeR9%2B3v8LZRo5xZ1aEKQoKVBsi1kXMbV8kbGDpBIbVG438erkOJcYm3r2fTzP8iXyRJYR8tp2nf%2BTA%2F2dF91pUaKN1tHvx3KKtpdN0%2Bz6FI58IsxBZvdVajxPXNrv5k78DFsww%2FC02kax0mh316SDzZ8pIsBBwMW3xtB3zGHUlHX8fmFnd1FvKAs1VyP4b1PJ%2FyatN4oz0ssLmqpO5z8sXokFVsuGKyXT57AA8lx0HEmn3PkHenj7MSqZHt9XKLpiYIRyAuNjqpGWDwR78oRK5K%2FIQ9NKSZUIQlzhJaxUd9yZ5uzdf%2BohcMZJ9WCDeQbN4IclAWzYRHu020KOBsA3Wj9f%2FyBmHGA6TAgM5Kf%2FR0Wx0wNZh4VdsSLHzSP%2Bb3hM50FhBVA4lvGyA5aSgV7Whn%2BPRHUhVhx%2F3c3iDrZDmenR73kPyp7zf%2Fr3A4zb7Smz3sUiRNXogzsf6kRGxSKdxMSF53NYHhjw%2FIBqeJcV0o49Dv9NLEy6higFa9PqrnM6u5fLKzeBEE2v17vyLxUJIsYu%2FJN3ipdAv%2BI6XtQSN7vY2A2fdELdjTGlgcbuCgAM0O16Gbts0aND8tCg1%2FO8Tz0ws7lOrsF7rH6go2GHr%2BfJhs2wcqkEpXV8rXqULXK5IN8E17uIWHtf97olOgGzxuRb9ayBQszfssn%2FU0eXh996BzKmI2Km5DY%2FdCvW5I04muz853iWzkqrQBxhTwu%2FJErjeKpGtXelOwvW44aLvsMCT2hApFSAGRM022q5dcqtTfPanuq%2Bf7o4eEhcMd6yjBW1MkcF13rD%2FOlqkKij4G7%2F8dwHVybLPZ1XE0leU6%2F8YiOOflNywX17PLZUgNUTiQ83RViILzao7RN%2B0fFJKahrsw3UIOGlgczxhQ5mIGzIKvdWhAJygRdDeK3Oh1gb0RmYUuqQpxZJ8cAS2qfGTBTdtDe095O%2FpwpOZ%2BhiA5a3%2FZM383heuebE9e4auSYfV4m6JhPMlwNTWLU8QCrMSoyT%2FrLqY6UJfrr9Y0%2BhjtvZBO%2Ber9qPnoGJuQzX7oGhu1hmogYv8buKc0BiGTGUtn49ZkyFVHhB8UTFliyB6wzFreFdFCLviQVtEmMX3gA1E7T1plKQ841rBjREUkHNj6Pb2alEjNBkG8PD0YgcUVCleRd9ArVljwEPiC532sKJdesAalz%2Fm3DWt9nV4Jz5VG1LLilmwX8mStbtaeVxAwkLgelWBjNNrlDq7cwTJci1n0m3XId6yaL44cIU%2FIq8HeqAoXT8FW, https://ideaanstudy15.live/?utm_campaign=QPF8euu28II5lw7O2iHhCidoSOXmw5oLxD6bwphw43U1&t=main9, https://ideaanstudy15.live/media/mainstream/pixel.html, https://ideaans
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Thanks. I just sent a new message to them. Included above links in it.
Hector Mota, Operations Manager at Medstar
Good morning Isaac Klausnser, Medstar Isaac  
Let us hope they can finally get to the bottom of this. 
This virus has sidelined our campaigns. 
Thanks 
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Shane just informed me that Google said the malware is also on the Microsite!!!!!!
How can this be possible?
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - That's strange. We didn't use any files from the main website while building the micro website. Both websites are running on different themes and on a different server.

Did they share the Malicious links that they found on the micro website?
Hector Mota, Operations Manager at Medstar
That's what I said to Shane. 
Google doesn't really share anything. 
I will ask Shane. 
I doubt that they did. 
They put the burden on you, not them. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Hmm..OK. Let me check on my end.
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - It seems GoDaddy guys have suspended this domain as well. Were we able to unlock our Godaddy account? I'm not able to get in on my end. We need to first unlock that account before we can debug this issue.
Hector Mota, Operations Manager at Medstar
Good grief..... 
This has been a nightmare. 
I been on the phone, chat with Godaddy the past few days. 
I just sent them another email trying to get a response from them. 
Did you make or try to make a purchase for this domain through Goddady?

I will keep you udpdated as soon as they respond. 
Isaac Klausnser, Medstar
Yes - I purchased this domain from our Godaddy account linked to support@medstarmedia.com (mailto:support@medstarmedia.com) email.

Did you try their phone support? Their chat support is not good.
Hector Mota, Operations Manager at Medstar
We can only use phone support if we have the PIN number which I do not.. 
Do you know it?
I've looked everywhere for it. 
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
I got the account unlocked. 
We are good to go. 
Can you please look into the foreveryounggil.com site?
thanks. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - You da man. Checking for the website now.
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - I just checked and it seems they have still not restored our domain. Can you please check with them?

To speed you up.

Order Number: 1777306452
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Thank you. 
I am on chat support now. 
It appears that they cancelled the order. 
We need to make the purchase again. 
I went ahead and purchased it again. 
Please do your thing Isaac. 
Hector Mota, Operations Manager at Medstar
Finally. 
Great work Isaac. 
Let's hope we don't run into any more problems. 
I have informed Shane so he can restart campaigns again. 
Isaac Klausnser, Medstar 👍
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Thanks to you for working with GoDaddy support to restore our account. 
Hector Mota, Operations Manager at Medstar
You got it buddy. 
That's what I do... try to keep this well oiled machine running smoothly. 
You are an integral part of that machine. 
Thank you as well.