Hi Hannah -
Confirming this is the link you want me to shop:
https://go.aaronfletchermd.com/emface-atlanta-non-surgical-facelift/ 
and the number to call:
678-940-9420

Thanks!

Hi Hannah - below is the email draft & secret shop report. I did mention in the report & email how the texts were not live so they were unable to be tested.

EMAIL DRAFT:
Hi Team,

You've been secret-shopped! Attached is the full report. 

 

We input a lead & called the front desk inquiring about the Emface treatment.  

Here is the recorded call: 

https://drive.google.com/file/d/1EzVhJDPIkkoRb-MJDJ4bId5THHZl2qlb/view?usp=sharing 

We received 1 phone call from you after we input the lead. A direct phone call is the best way to ensure that the lead is converted into a potential patient. We would love to help set up a plan for you to be contacting leads 3x in the first week with direct calls. 

 

The salesperson that answered our call was friendly, knowledgeable, and professional. She answered pricing questions in a recommended way, mentioned the current promotion going on and built excitement around the treatment. This is great!

We recommend that you schedule a Front Desk Training so we can help set up a follow up process for you to be contacting leads 3x in the first weekl. It will help the overall customer acquisition of your business! 

Please schedule a call here: http://calendly.com/Vania-medstar/front-desk 

Georgia Center for Ear, Nose & Throat.pdf 113 KB • Download

Hi Hannah  - just making sure you saw this. Please close out the task once you have sent it to the client. Thanks so much