Glō Medical Aesthetics - www.glomedicalaesthetics.com - Katharine

Micro Website Development * Digital Marketing Set Up * Marketing Management Service (Monthly)

Adwords set up: secure access or create new account to build out adwords account/ input billing info

Assigned to
Hector Mota, Operations Manager at Medstar Hector M.

Comments & Events

Hector Mota, Operations Manager at Medstar
Good morning whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com Nicol Razon, Medstar Nicol Vania J, Medstar Vania
I am seeing that this client sent Go@medstarmedia.com an invitation to their Google ads account 107-236-9115. However, before I could accept it, it was revoked.

I am not sure who onboarded this client. But we do not send out Google invites to Go@medstarmedia.com email.

The good news is that the account is now under our Main Chris MCC... so we are all set.
Thank you.



Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.
Nicol Razon, Medstar
For documentation from this task here

" Hector Mota, Operations Manager at Medstar Hector , the invitations were sent to that email because go@ is still listed as an option in one of the initial emails sent to clients before their onboarding. Whitney made a video about updating this email and sent it to Chris and Jenna.

To confirm: I need to ask Michelle to re-send both the GoDaddy delegate access and the Google ads account invitation to support@medstarmedia.com
Is that right?

Jenna Maschino, Senior Support Specialist  at Medstar Jenna , I'm pretty sure Whitney sent an email with update video to you, but if you don't know what the heck I'm talking about, LMK. 
I know you've got a lot going on and a lot on your desk. I think this needs to get rushed to the top since it's affecting our timeline with client project start dates. LMK if you need help with this.
Thank you!!"
Nicol Razon, Medstar
Hector Mota, Operations Manager at Medstar Hector - just want to get confirmation on :  I need to ask Michelle to re-send both the GoDaddy delegate access and the Google ads account invitation to support@medstarmedia.com
Is that right?
Hector Mota, Operations Manager at Medstar
As I mentioned in my notes above, I was able to add it to our main MCC account. We are all set on this Nicol Razon, Medstar Nicol ... no need to add support or anyone else. 
Jenna Maschino, Senior Support Specialist  at Medstar
Nicol Razon, Medstar Nicol Hector Mota, Operations Manager at Medstar Hector

Hey y'all, sorry for the delayed response! Below is a screenshot of the asset request segment, included in a new client's Welcome email. Just want to clarify and assure you that we are not asking people to utilize the go@ email for anything besides Google Analytics. It's been like this since I've started here. 

Nicol, I did get Whitney's video about updating this email to remove unnecessary assets and rewording certain elements. We are updating this Welcome email to make it more clear for the client, stay tuned! :)

If there is anything I could do better or differently in the future to help avoid this confusion, please just let me know. Thanks so much!
Nicol Razon, Medstar TY! 🙏🙏🙏
Jenna Maschino, Senior Support Specialist  at Medstar Anytime! :)
Hector Mota, Operations Manager at Medstar
Thank you Jenna for following up and dropping this. 
It looks like there was a mix up so no worries.  
We are all set for now.... 
Jenna Maschino, Senior Support Specialist  at Medstar Got it, thx H!
Nicol Razon, Medstar
Jenna Maschino, Senior Support Specialist  at Medstar Jenna  thank you! I'd love to see that updated email when it's ready. The screenshot above seems a little too bare-bones b/c a lot of our clients say things like "I inject botox, I don't do Facebook" lol
Jenna Maschino, Senior Support Specialist  at Medstar
Nicol Razon, Medstar Nicol  I totally agree! I think our new version will make the steps more clear. Will definitely share with you when we are ready to test it out. SOON!