Onboarding Meeting
Date: 10/14/20
Time: 11am PST
Attendees: Whitney, Vania,
Will Schuller, Management team: Mariah, Elena, Jessica, Michelle (2 locations: 1 mgr at each, 1 assistant mgr)
NOTES:
Time: 11am PST
Attendees: Whitney, Vania,
Will Schuller, Management team: Mariah, Elena, Jessica, Michelle (2 locations: 1 mgr at each, 1 assistant mgr)
NOTES:
-They have an SEO person already working with them, Jenn Jarvis. She currently does SEO work for them and updates promotions to the website once a month, right before the first of the month.
-Discussed Juvederm and Voluma pages. Dr currently has them separate to link back from emails that go out monthly with current promotions. Not opposed to combining them.
-They don’t currently run Google ads. They said they don't have to. Mentioned he already has about 21,000 "finds" on Google (11,000 for the Hesperia location and 9,000 for Redlands).
- We will create google ads accts, CC payment will be texted to WZ.after meeting. Any billing issues could be handled by both mgrs at either location.
- Social Media and FB is handled by the asst mgr at Hesperia. Mariah, mgr at Redlands, also assists.
- Social Media and FB is handled by the asst mgr at Hesperia. Mariah, mgr at Redlands, also assists.
-Currently they have 2 FB accts. One for each location. Removed PayPal from FB and updated payment
-Coolsculpting: Google budget $2000, FB $1000 for each location (x2) to hit their 6k total
- Agreed to the 25% off popup. Currently CS lowest prices in CA for almost every service
-Zipcodes requested for targeted advertising. Hesperia doesn’t want to overlap Redlands zip codes. Will share with WZ via email.
-They have Care Credit. CA has specific rules about use of Care Credit.
-Website colors purple and black but want to modernize the website. They like Skinney Med Spa. They want something "more edgy". They want a mix of lifestyle models and skinny glam models.
-Doc wanted to specify that the look of the medspa is very "clinical" looks like a standard drs office. No location or interior photos available.
-They’re very straightforward but want the hybrid feel of medspa and clinic for online presence. Want CS patients from other companies.
-Number 2 of TOP 50 company with Allergan primarily botox/Juvederm business. Allergan Premier member.