Hi Hector  - Yes, I will make sure to take care of this!

Hi Hector Can you please verify that they received this lead? So far no contact attempts, and I will continue to update. Thanks!
whitney.zelig@gmail.com

Website - https://injectiongal.mysculpt.net/coolsculpting/
Confirm - https://injectiongal.mysculpt.net/c/coolsculpting/
Date: 2/25/21
Time: 2:51 PM (EST)
Name - Kathryn Coco
Email - kathryncoco@yahoo.com
Phone - 860-670-5468
Message - I have always been self-conscious of my love handles. I was wondering if coolsculpting can help get rid of them. I'm looking forward to hearing from you. Thank you!

Hello Amy
Here is the proof that they have received the lead you entered.
Looks like Whitney will have something to discuss with them if they do not get back to you.
Thank you Amy, well done.

image.png 118 KB • Download

Amy  
Any updates on this secret shop?
I never heard back from you as to what transpired. 

Hi Hector  I never received any e-mails, text messages, OR phone calls from this client. Were there any issues on our end? 

Do you think I should try to secret shop them again before writing a report to be sure there are no mistakes here? Hector  

I'm just gonna call them

i spoke to maurice you don't need to write this up Amy  

Amy thank you for letting me know.
whitney.zelig@gmail.com thanks for following up with Maurice, 
I was going to secret shop them myself again one last time. 
Please be aware that both times they did not respond in any way shape or  form. 
If this is how they are treating leads then they will never get any results out of what we are doing for them.