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J Walker Salon - www.jwalkerwellness.com

This is for a client who already has 2 websites we can use that we just need to optimize. www.jwalkerwellness.com - www.jwalkersalon.com
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, Medstar

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Hector M.
Those charges are legit... that is how Facebook charges all clients.. in increments of $900 at the end of each cycle... or once they reach that amoutn
Hector M.
whitney.zelig@gmail.com whitney.zelig@gmail.com
 it was $500 on FB... 
whitney.zelig@gmail.com
I know we are disconnected but she keeps asking if the "900 " charge is legit- could that be two months together?
whitney.zelig@gmail.com
Hey
Shane Quast Shane
 on top of your head do you remember the budget for hydrafacail on facbeook for this client?
Shane Q.
💪
Hector M.
Yes, we are good to go on Google ads... I created task for Shane a few days ago. 
whitney.zelig@gmail.com
I know about FB. I meant google ads.
Hector M.
Yes, I created task for Shane yesterday to pause Google ads.. FB, no access
Shane Q.
No, we have no access to their Facebook account. 
whitney.zelig@gmail.com
or
Shane Quast Shane
 
whitney.zelig@gmail.com
Hey
Hector Mota Hector
 can we pause these asap?
Hector M.
I will create a task for Shane for record keeping. 
Hector M.
Good morning Whitney... will take note. .thanks 
whitney.zelig@gmail.com We are pausing this client on aug 1st , no longer working with her . Please take note
Shane Quast Shane
and
Hector Mota Hector
whitney.zelig@gmail.com
We got kicked out some how 
Shane Q.
I don't have access. 
Hector M.
Shane Quast Shane
 she is also complaining about recent charges saying they are higher than normal. But I cannot check. Can you please let me know about about this until I can figure out how to get into the account?
Hector M.
whitney.zelig@gmail.com whitney.zelig@gmail.com
and
Shane Quast Shane
 
What is the FB account for this client? I am not seeing it on my list - 10151034449683300 is that it?
She is asking about the account being hacked and other things. But I cannot check
Shane Q.
👍
whitney.zelig@gmail.com You can restart it Shane just spoke with client
Shane Q.
Yes
whitney.zelig@gmail.com
even when they pause it?
Shane Q.
it technically will go back into learning mode. 
whitney.zelig@gmail.com
So when is it when facebook goes back into the re-learning stage? Diff creative? diff copy? new budgets?
Shane Q.
It's not quite THAT big of a deal. But we do need to be made aware of things like this. 
whitney.zelig@gmail.com
so all that momentum we built goes back to square one, right
Shane Quast Shane
 ?
whitney.zelig@gmail.com
really. wow.
Shane Q.
Client paused their Facebook campaign. 
whitney.zelig@gmail.com Cool thanks
Shane Q.
On FB, client set that limit. I lifted it to $999,999,  but I can't actually remove it. 
Shane Q.
Google hit the monthly budget. Ads will come back on 4/1
whitney.zelig@gmail.com
also fb- looks like we reached limit?
whitney.zelig@gmail.com
hey
Shane Quast Shane
 double checking to why these google ads are paused?
Shane Q.
👍
whitney.zelig@gmail.com
thanks!
Hector M.
Whitney, I believe Shane turned these ads on March 13th. 
whitney.zelig@gmail.com
hey
Shane Quast Shane
or
Hector Mota Hector
 can you give me a date FB ads started? it's an invoice issue for our services
Shane Q.
On it. Hector sent over a few things
whitney.zelig@gmail.com
I'm not finding it
Shane Quast Shane
 we might need you to create it 
Shane Q.
i'll need copy too
whitney.zelig@gmail.com
I got a new video , let me see if i uploaded it
Shane Q.
Do we have Facebook copy for hydrafacial or do I need to write? The icloud link isn't working for me still
whitney.zelig@gmail.com
I think they provided us with a UGC video a while back
Shane Q.
Cool. I'll work on it
Vania J.
 wow...that was a long time coming hah
Hector M.
👍
whitney.zelig@gmail.com
I got FB access and AD account access
Shane Q.
👎
whitney.zelig@gmail.com
same issue I'm having with other accounts. Page ownership. 
Shane Q.
Still waiting on client to approve FB ads access
whitney.zelig@gmail.com
I will send an email to her
Shane Q.
Still waiting on the client to approve access to their Facebook ads account. 
whitney.zelig@gmail.com
Shane Quast Shane
i have these videos if you could use any https://share.icloud.com/photos/0Migvf8-3b9D9LxsycNpaURbQ
Shane Q.
Awesome, thank you!
Melissa Z.
Shane Quast Shane
 we have standard ad copy for hydrafacial on New client spreadsheet
whitney.zelig@gmail.com
Melissa Zelig Melissa
 might have hyudrafacial FB copy
Shane Q.
We are moving Hydrafacial to FB, but I don't have any standard copy we use for hydrafacial. I'm assuming I should draft some? 
Shane Q.
👍
whitney.zelig@gmail.com
nice super hector!
Hector M.
Guys, I took care of this early this morning. 
I sent Jessica an email, called, and then she called back. 
I have updated payment methods. 
Ads have been back on since 11 AM... 
whitney.zelig@gmail.com
Hector Mota Hector
 can you send jessica an email please?
Shane Q.
Google Ads are off due to a payment issue. 
Hector M.
I used tiny blood cells on another site once. 
Hector M.
Hey, there's only so many words you can use to try to make it sound good to Google and the reader 
Vania J.
"tiny bits of protoplasm" lol
Hector M.
image.png 278 KB • Download
Hector M.
I resubmitted sitemap as well Shane... 
Hector M.
Shane Quast Shane
I replaced the word platelets with - tiny bits of protoplasm
Hector M.
These pages are still coming up on Google search... 
Hector M.
image.png 993 KB • Download
Hector M.
whitney.zelig@gmail.com whitney.zelig@gmail.com
when I log into this site, I am still able to see the old HOME Page... 
I thought they removed them?
whitney.zelig@gmail.com
Hector Mota Hector
 please update
Shane Q.
Platelets is on the hair restoration page. Ad approval issues. 
Hector M.
Whiitney, I already took care of the PRP about 2 weeks ago.. I also resubmitted site map to Google... 
We are waiting on Melissa to provide Shane with ad copy
whitney.zelig@gmail.com
or ask jonnamae or isaac
whitney.zelig@gmail.com
can you remove PRP yourself hector?
Shane Q.
We still need a copy for skin tightening and micro needling as well
Hector M.
I will have Isaac add stacy.jwalkersalon@gmail.com to forms. 
Hector M.
I warned you guys 2 weeks ago about PRP on the site... I tried to fix it in time but the ads were dissapproved.
we need to resubmit them again<<<>>>>> I went ahead and resubmitted the site map to google to see if they remove PRP.
Shane Quast Shane
 can you please resubmit them as well. 
whitney.zelig@gmail.com
why aren't ads running?
Hector Mota Hector
 please get on this make sure proper emails are being notified and pop ups are up - also please add stacy.jwalkersalon@gmail.com to forms. lets get these ads going ASAP!!!!!!!!!