whitney.zelig@gmail.com - Yes, it's because the campaign only stops when a lead replies back directly to the Highlevel Phone number. If the leads confirm the consultation or reply back outside highlevel the campaign will continue sending the follow-up text. In this case, the client will have to manually remove the lead from the campaign.

whitney.zelig@gmail.com - Please disregard the above. I misunderstood.

I have now set up a trigger in their account that will automatically remove the lead from all campaigns when it's moved to the "Connected" stage in the pipeline.

Let me know if moving forward we need to set up this trigger for all clients?

Isaac we defientely want to keep the lead in the pipeline in case they are "sold"

I thought "connected" or any other stages of the pipeline meant they wouldn't get texted again?

Vania  check this out 

Yes, this is how we discussed setting up all the campaigns moving forward once the automatic texts went live. There are a few client setups where we discussed this?

Oh gotcha i read this wrong.

Vania whitney.zelig@gmail.com   - OK. I will set up this trigger for all of our clients.

Yes we defientely need to set this up for the automations. Ktherapy is still sending texts when people are moved into connected? can you look into this? 

whitney.zelig@gmail.com - 

Can you provide an example? I couldn't find any.

Cade Allen

whitney.zelig@gmail.com - The campaign has already finished for this lead on the third step. 

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