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Dec 15, 2021 - Apr 05, 2021

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Hector M.	I see the problem now... they need to complete verifying their identity as well. Last time I spoke to them, Nelson said he wanted to take care of it himself and would get back to me. Guess he never completed it. I am going to contact them now to see.	7:46pm
Hector M.	So I made 2 direct payments of $500 and $400 to try and get account back up and running. However, the primary card is no good. Account has been closed on that CC and it is keeping the account that way. I cannot edit payments since we do not have ADMIN status.	7:38pm
Shane Q.	Payment issue on the account	7:17pm
whitney.zelig@gmail.com	Hey what's going on with this account? none of the ads are running?	6:04pm
Vania J.	I bet the team isnt talking up any financing options. Im telling you people love their 0% financing for aesthetics	11:53pm
whitney.zelig@gmail.com	Ok i'm guessing it's their team	7:31pm
whitney.zelig@gmail.com	interesting thank you	7:25pm
Shane Q.	There isn't much I can do here	4:35pm
Shane Q.	Here is a breakdown of their leads by household income over the last 30 days	4:35pm
Shane Q.	image.png 21 KB • Download	4:35pm
whitney.zelig@gmail.com	Lots of leads can't afford treatment- any way we can tighten up quality	9:09pm
whitney.zelig@gmail.com	gotcha	5:57pm
Shane Q.	His campaign is picking up brand terms. I need to clean that up.	4:11pm
whitney.zelig@gmail.com	He said he found it when he googled key laser	9:16pm
Shane Q.	I'm not really sure it matters all that much. In most cases users will never sign up for info on a service other than the one they searched for. It sounds like a lot of work for little payoff. I'd hate to set a precedent, but you guys know what's best for this client.	4:28pm
whitney.zelig@gmail.com	however, that click off is not good for conversions, correct Shane ?	4:11pm
Hector M.	Good morning whitney.zelig@gmail.com I think that Shane has the keywords chosen carefully. But having said that, what they say is an excellent point. I think perhaps we should consider adding a tab with services they offer when we create microsites. If we can get the client more visits, clicks and leads, it will help us as well.	1:01pm
whitney.zelig@gmail.com	hey Shane client had question. They are concerned when someone types in key laser and their ad comes up ( being it a one-pager landing page) that people won't know they offer other services that are found on their original website . what do you think?	9:04pm
Hector M.	Whitney thank you. But I provided that page to Shane 11 days ago after you told me.. Shane should be ready soon.	7:16pm
Shane Q.	Launching shortly.	4:21pm
whitney.zelig@gmail.com	hey Shane how are we coming along with ads for this account? we have a final landing page of https://keylaser.beautysculpt.net/	5:57pm
whitney.zelig@gmail.com	oh he says he's working on it now	8:22pm
Hector M.	I cannot find this client via the 124294154576485 FB account number you provided. Is there another one Whitney?	6:09pm
whitney.zelig@gmail.com	he said he resolved it	5:42pm
Shane Q.	I can't access the account until it's resolved.	4:38pm
whitney.zelig@gmail.com	i sent an email to cliewnt	6:39pm
Hector M.	Can you please let me know if you can access the account or should we contact the client?	6:37pm
Hector M.	whitney.zelig@gmail.com	6:37pm
Hector M.	Shane, I cannot access this FB account either... Not with the account number they have on their spreadsheet. 124294154576485	6:37pm
Shane Q.	Hector This client's FB ads account is disabled for payment method. I can't add myself to it until that is resolved.	3:41pm