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KP Aesthetics - www.kpaesthetics.com - 🔴 SEO client 🔴 - Paige

https://www.kpaesthetics.com - This is for a client who already has a website we can use that we just need to optimize.
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarMichael, SEO +2 others

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Judi V.
Shane Quast Shane
 i just saw that there isn't an offer yesterday. working on this with client. 
Alyssa W.
Hector Mota Hector
Judi Vallano Judi
semaglutide was resumed by
Chris Zelig Chris
 - I don't think we ever got clarification about resuming them. 
Alyssa W.
Shane Q.
The semaglutide landing page really could use an offer. Performance on Meta is struggling. 
Hector M.
I found several issues with Skinney medspa. I have informed Chris about it via Slack 
Hector M.
image.png 132 KB • Download
Hector M.
Already Fixed... 
Ivonne A.
Thanks
Hector Mota Hector
 
Hector M.
403 error - Forbidden
Hector M.
Ivonne Ackerman Ivonne
 
Seeing website issues with this client as well. It appears that their Robot text is not accessible. I will create a task for Isaac and me on Click up.. 
Nicol R.
Thank you
Ivonne Ackerman Ivonne
 
Ivonne A.
Nicol Razon Nicol
just tagging if you don’t see this
Shane Q.
lifted on 10/1
Shane Q.
No restriction
Nicol R.
Shane Quast Shane
can you please confirm if this account is still restricted? I see 2500 as the daily budget for the last 30 days, but lower spending. 
Shane Q.
👍
Nicol R.
TY
Shane Quast Shane
 I got the approval we will be using our own accounts today.
Shane Q.
Nicol Razon Nicol
moving away from Orange Trail. Check with
Chris Zelig Chris
 if he wants to do this in our account
Nicol R.
Shane Quast Shane
Hector Mota Hector
 are we doing our own accounts now or, are we still working with Orange--?
Hector M.
Duly noted. I will let Chris know.. thank you. 
Shane Q.
Hector Mota Hector
 the account is also restricted because they're only running Botox and SemaG. I suggest we move to a whitelabel account. 
Hector M.
and have them verify it as soon as possible
Hector M.
Hector M.
This client's account has been flagged for suspicious activity. The client needs to verify it so the restriction can be lifted
Hector M.
Good morning
Nicol Razon Nicol
 
Nicol R.
Hector Mota Hector
 Kp Aesthetics which is running Semaglutide and Botox through Meta has a restricted ad account. Can you please see if there's any action we can take before I alert them of white label ad accounts?
Hector M.
I got a new CC from them. Old one had fraud charges. I got ads back up and running. 
Hector M.
Google ads are off for this client due to a payment issue. CC on file has been closed. Willl need to contact them to find out what is going on.. 
Shane Q.
👍
Hector M.
I will reach out to client now and see what they say. 
Shane Q.
Client has an overdue Facebook balance. I can't make any changes to their account until this is resolved. 
Alyssa W.
Awesome, thanks for all the tips and investigation Shane!
Let me know if you need help with the changes
Ivonne Ackerman Ivonne
. 
Chris Z. Thank you Shane for all of your suggestions
whitney.zelig@gmail.com
good suggstions, also that funny icon is for handicap accessibiity unfortunately we have to have it 
Ivonne A.
Shane Quast Shane
 I'll make these changes. Thank you!!
Shane Q.
image.png 76.3 KB • Download
Shane Q.
8) Why is there a CS disclaimer on the LHR page? 
Shane Q.
7) only two sets of before-and-after photos and they're both men. Isn't LHR at least 80% women? We need before-and-after photos of women!
Shane Q.
image.png 43.4 KB • Download
Shane Q.
6) Form stinks.  There's this logo that is confusing above the form that is distracting. No one knows what excel is at this point. We can remove the open text field, conversion rate will go up. "Submit" is the worst CTA, can we use something like "Get a Free Consult" ?
Shane Q.
image.png 48.9 KB • Download
Shane Q.
5) WTH is this Code n' Roll Popup that won't go away? 
Shane Q.
image.png 222 KB • Download
Shane Q.
4) Look at the way the LP renders on mobile. No offer, no selling points, just a big picture of legs
Shane Q.
image.png 290 KB • Download
Shane Q.
3) CS promo should not be on the LHR landing page. I'd also suggest moving the nav on this page if possible 
Shane Q.
image.png 93.4 KB • Download
Shane Q.
2) landing page has 2 phone numbers, which is correct? 
Shane Q.
Just did a test, conversion event is firing on Form submission but volume has dropped off a ton last 30 days vs 30 prior. SOME of this is seasonal, but not all.  Let's do these things 1) Form took 5 seconds to submit, this is an eternity. 
Alyssa W.
Hey
Shane Quast Shane
is something up with conversion tracking for Laser Hair removal on google? 
I see leads in the lead sheet but it is showing no conversions in ads manager in the last 14 days. 
Hector M.
Thanks Shane. 
Shane Q.
wow, nice work
Hector M.
Shane Quast Shane
and
whitney.zelig@gmail.com whitney.zelig@gmail.com
 
It took me about 5 phone calls and hours of work. But I finally managed to get a new payment user added and paid the balance, added new CC. ADS are back on now.. 
Hector M.
I am working on it now but there is a problem with login to the main account we created. I am online with support about it... Will keep you posted. 
Hector M.
whitney.zelig@gmail.com whitney.zelig@gmail.com
and
Shane Quast Shane
 Google ads are off for this client due a payment issue... 
Hector M.
Awesome news... great work... Good morning team!!! 
Isaac K.
whitney.zelig@gmail.com whitney.zelig@gmail.com
- She provided the access to their Stripe. It's LIVE.
whitney.zelig@gmail.com
Isaac Klausnser Isaac
 do you need me to follow up with Kim?
Isaac K.
Vania J Vania
 - No we don't. I have already followed up with her twice.
Vania J.
Isaac Klausnser Isaac
do we access to their payment gateway yet? Can you please follow up with Kimberly? Thanks!
whitney.zelig@gmail.com
OoooO that's awesome then. Good conversion costs everywhere ! thanks so much! 
Shane Q.
I just checked. It is tracking properly. The only way it would be overreporting is if there is another page on the site other than the confirmation page that has "/c/" in the url
whitney.zelig@gmail.com
Shane Quast Shane
 any way conversions are over counted on CS google ads? it seems odd
Hector M.
whitney.zelig@gmail.com whitney.zelig@gmail.com
 no need to do it. I have already created task for shane. 
whitney.zelig@gmail.com
Okay let's take 500 and put it on Cooltone build out - I will make a task for you tomorrow
Shane Q.
Yeah, I never got a task for it. Google only. 
whitney.zelig@gmail.com
It was in the spreadsheet. Yikes. we prob aren't running FB ads huh?
Shane Q.
Are you sure we have Facebook for this client? Am I going crazy? 
whitney.zelig@gmail.com
Hey
Shane Quast Shane
 how is their FB campaigns doing? We are thinking about moving the hydrafacial budget & vivace budget to Cooltone- what are your thoughts?
Hector M.
But on the GMB, Sosa said Kim is the primary owner. 
I just sent Kim an email with a request to access to GMB page. 
Hector M.
Yes, I finally got access from them to their GTM account. 
Chris Z. Hector did we get this figured out
Hector M.
I sent them an email 2 days ago requesting access from Chris inbox  and Chris followed up. 
Hector M.
I see an email from Chris inbox went out about 2 hours ago requesting access to GMB and GTM
Hector M.
They have a GTM but we do not have access to it yet
whitney.zelig@gmail.com
Hector Mota Hector
 if we don't let's create one- We will be taking over their site completley soon
Shane Q.
Do we have GTM for this client?