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Hector M.	Shane I am seeing the cost per leads for this client's MS \| search \| sylfirmx at $486.79 last 7 days.. They were doing better last 14 days. Can you please see if everything is okay??	3:39pm
Hector M.	The ads were off for about 4 days - may 4, 5th to may 9th... Shane saw some issues that concerned him and made some adjustments.	1:19pm
Chris Z.	I responded to her.	11:49pm
whitney.zelig@gmail.com	looks like they wereo ff or something	4:54pm
whitney.zelig@gmail.com	MAY 7	4:53pm
Shane Q.	Over what time period? Last 30 vs 30 days prior they're only down 9%, which is likely seasonal.	4:34pm
whitney.zelig@gmail.com	Hey Shane client is asking why her leads slowed down, whats something good I can tell her?	3:39pm
Shane Q.	Ads are still running, just not showing a ton of impressions. Let me look into it.	4:38pm
whitney.zelig@gmail.com	ads paused Shane - any reason?	7:33pm
Shane Q.	👍	7:44pm
whitney.zelig@gmail.com	Shane LP for threads https://labellals.mysculpt.net/pdothreads/	5:59pm
Hector M.	okay.. let us know what happens.. thanks'	9:10pm
whitney.zelig@gmail.com	i sent here an email	8:39pm
Hector M.	Whitney, I have no record of their account anywhere. I am not seeing any account number on their sheet or tasks.	3:49pm
whitney.zelig@gmail.com	SO i swear i had their ad account in ours- do we need to re-connect?	3:07pm
whitney.zelig@gmail.com	Let me check	10:39pm
Hector M.	We do not have access to their account yet...	6:34pm
Hector M.	whitney.zelig@gmail.com I followed up with you about their FB account access. On the task, you commented on a task before that you and Vania were trying to get into the account and have not been able to.	6:34pm
Shane Q.	What's the name of the account? I don't have an account number on their sheet	4:10pm
whitney.zelig@gmail.com	Hey Shane how we doing on FB ads for this client?	8:15pm
Shane Q.	Yes, she works for me	3:38pm
whitney.zelig@gmail.com	i added u to account. hey do we know who nikki cori is ?	6:42pm
whitney.zelig@gmail.com	account and page	6:40pm
Shane Q.	Do we have the account too, or just the page?	5:43pm
whitney.zelig@gmail.com	-99-Business-Settings (1).png 391 KB • Download	6:24pm
whitney.zelig@gmail.com	We had to create a new page. You have access	6:24pm
Shane Q.	I guess I should have asked when we expect to get Facebook access for this client	5:23pm
Shane Q.	I'm on it!	4:25pm
whitney.zelig@gmail.com	You're clear to use the UGC sitting/standing for this client	2:43am
Shane Q.	I'm not sure what the use other than stock photos. We run the UGC sitting/standing for everyone else	4:21pm
whitney.zelig@gmail.com	She didn’t ask for anything specific. ( just gotta make sure competitors don’t have the same ad )	10:38pm
Shane Q.	I'm happy to run w/ whatever. We know UGC works the best, but sounds like this client is super specific about wanting something unique.	4:58pm
whitney.zelig@gmail.com	Yes but everytime i ask that, it takes weeks to produce. I have two: the one with the girl eating lunch at the end ( its now on trilogy) and the one with me and my friend ( UGC)	4:56pm
Shane Q.	Can we ask the client to shoot their own? Or is that a no?	4:55pm
whitney.zelig@gmail.com	yes they do	4:59pm
whitney.zelig@gmail.com	body envy not a client ever again	4:59pm
Vania J.	well let's confirm with Whitney...	4:12pm
Hector M.	I am still seeing them on our medstar map.... They need to be removed....	3:21pm
Vania J.	I thought Body Envy wasnt a client anymore?	2:54pm
Hector M.	Good morning Whitney. That was extreme to have to create a new account for them. But glad to hear that you got it done. We also got Body envy close to them in LA no?	12:17pm
whitney.zelig@gmail.com	Wondering what video we can use, this client is in LA, so we have to be careful of her competition who might be running cs ads. Sculpt DTLA or CRMC	11:42pm
whitney.zelig@gmail.com	Shane Hector i had to create a new FB account for these people, but we are now ready to build out ads!	11:42pm
Shane Q.	👍	4:35pm
Hector M.	thanks	3:08pm
Hector M.	Shane, side form is now firing so we are good to go...	3:08pm
Shane Q.	Hector Are you still not seeing it firing? I am recording conversions.	1:50pm
Hector M.	Actually Whitney, I informed Shane about this yesterday, I also ran a debug test... Lead forms are not firing when you submit forms... ==== Here it is This client has very low conversion rate. I ran a GTM debug and it seems that the Google Ads - Submit Lead Form is not firing when I submit the pop up. The same for when I submit the side forms. " Can you please check into this. Or this something I need to bring in Isaac for?	9:31pm
Hector M.	Whitney, the LP looks great. Keep in mind that this is still a new campaign. They are getting clicks and conversions are up; albeit by one. I will check to make sure all conversion tracking is working properly.	9:28pm
whitney.zelig@gmail.com	Shane does our landing page suck? conversions are super low https://labellals.mysculpt.net/	6:47pm
Hector M.	lol... Texas is messed up right now. So glad I left when I did.	1:49pm
Vania J.	LOL	2:41am
whitney.zelig@gmail.com	shane is building a snow man right now	2:15am
Hector M.	Whitney, this will only happen if shane uses the actual https://www.labellals.com/ link on the ads. If however, he uses the mysculpt url on the ads, we should be good to go... Right Shane?	2:26pm
whitney.zelig@gmail.com	Hey Shane question- i have a microsite for these ads for you: https://labellals.mysculpt.net/. However, is their old site connected to their google ads? https://www.labellals.com/- because this site has PRP all over it and i'm afraid google will crawl it and deny our ads	11:59pm
Shane Q.	lol, thanks	5:59pm
whitney.zelig@gmail.com	good work team. Shane have i ever told you lately how wonderful you are? lol	3:26am
Vania J.	oh stawp blushing...kidding...keep it coming hah	11:32pm
Hector M.	Well done Vania ... Have I told you how awesome you are lately???	11:05pm
Vania J.	yes, its the old marketing firm. I showed her how to request ownership from then and to file a FB dispute for page ownership if they won't. I sent a follow up email this morning. I'll let you know as soon as I hear back	8:47pm
Hector M.	Shane I thought I had sent you access. I just did. whitney.zelig@gmail.com Vania said the owners appear to be their old MKT firm. They are likely not happy with us which is why they do not want to provide us with access. Client should demand they provide her with FULL ADMIN...	8:34pm
whitney.zelig@gmail.com	Oh boy so it's another page owner issue? These are my favorite! Vania any idea who the page owner could be?	7:38pm
Shane Q.	Hector I don't have access to an account w/ that number	6:44pm
Shane Q.	We can run them in the current account, but if I cannot get access to the page the point is moot either way.	5:58pm
whitney.zelig@gmail.com	Ok Questions Shane - are we totally not okay to run ads in their current account? Because sounds like maybe a pain in the ass creating them a new account and getting them ownership- it might delay the project by a few days or month	12:06am
Vania J.	whitney.zelig@gmail.com	11:39pm
Hector M.	Shane, GTM is ready... we have access - GTM-5ZLG6P5 Vania, they have to get these people to turn over the page. If not, they can contact Facebook and they would have to give it up.....	7:40pm
Vania J.	Just want to square up the details of what I discuss with herr	7:07pm
Vania J.	so unless she gets ownership of page we most likely cant run FB ads?	7:06pm
Shane Q.	Are we still waiting on GTM?	7:05pm
Shane Q.	That's an issue. They would have to transfer the page or accept when we request permission	5:52pm
Vania J.	sooooo want me to ask the client to create a new ad acct? The issue is that the page owner is her marketing company not her.	11:12pm
Hector M.	I concur with Shane.... Besides.. I want Shane to work his magic undisturbed.	10:56pm
Shane Q.	I would prefer to not have 2 companies running ads out of the same account. It's a recipe for issues.	6:02pm
Hector M.	Vania , Good morning. This is a great question that I think Shane is best suited to respond to. He is the master of marketing and knows all the ins and outs. Having said that, I don't think we should be using the same page with another company. I believe Shane may agree as well.	1:38pm
Vania J.	So quick question...we now have access to the FB ad acct associated with the page. Page access not yet. Their marketing company owns the page and has to approve our pending request to the page. Which leads me to my question, they have a marketing company currently running ads out of that account. Is this like google where we cant both work out of the same ad account. OR is it ok if two marketing campaigns have access to the same FB ad acct?	9:44pm
Hector M.	u welcome...	10:15pm
Hector M.	😊	10:15pm
Vania J.	Thank you!	11:10pm
Hector M.	We have to create a microsite.. they have PRP right on the home page	11:00pm
Hector M.	Already did it...	10:59pm
Vania J.	Hector we were waiting for Chris to confirm...so yes to microsite lps? I'm going to task it out in bc	10:55pm
Hector M.	Shane, they have a GTM on their site GTM-KMJ7HBR But I am not seeing access to it. I am going to create one now and send you access. And then have Isaac install it on the site. I believe we are creating a microsite for them since they have PRP right on the home page...	10:48pm
Shane Q.	Hector Do we have GTM for this site?	9:28pm
Shane Q.	Are we getting new LPs for this client?	5:36pm
Vania J.	Thank you! dropped log in in task	4:20pm
Hector M.	Vania, I saw your comment in another task about trouble login in. Please share the info with me so I can try on my end and check for you.	2:19pm
Vania J.	Shane hi! I am still working with the client to connect the correct one. There are multiple pages and she's having trouble logging in.	10:16pm
Shane Q.	Hector I don't see the page name and account id for Facebook on the client sheet.	6:55pm

Hector M.

Shane

I am seeing the cost per leads for this client's MS | search | sylfirmx at $486.79 last 7 days..
They were doing better last 14 days. Can you please see if everything is okay??

3:39pm

Hector M.

The ads were off for about 4 days - may 4, 5th to may 9th...
Shane saw some issues that concerned him and made some adjustments.

1:19pm

Chris Z.

I responded to her.

11:49pm

whitney.zelig@gmail.com

looks like they wereo ff or something

4:54pm

whitney.zelig@gmail.com

MAY 7

4:53pm

Shane Q.

Over what time period? Last 30 vs 30 days prior they're only down 9%, which is likely seasonal.

4:34pm

whitney.zelig@gmail.com

Hey

Shane

client is asking why her leads slowed down, whats something good I can tell her?

3:39pm

Shane Q.

Ads are still running, just not showing a ton of impressions. Let me look into it.

4:38pm

whitney.zelig@gmail.com

ads paused

Shane

- any reason?

7:33pm

Shane Q.

👍

7:44pm

whitney.zelig@gmail.com

Shane

LP for threads https://labellals.mysculpt.net/pdothreads/

5:59pm

Hector M.

okay.. let us know what happens.. thanks'

9:10pm

whitney.zelig@gmail.com

i sent here an email

8:39pm

Hector M.

Whitney, I have no record of their account anywhere.
I am not seeing any account number on their sheet or tasks.

3:49pm

whitney.zelig@gmail.com

SO i swear i had their ad account in ours- do we need to re-connect?

3:07pm

whitney.zelig@gmail.com

Let me check

10:39pm

Hector M.

We do not have access to their account yet...

6:34pm

Hector M.

whitney.zelig@gmail.com

I followed up with you about their FB account access. On the task, you commented on a task before that you and Vania were trying to get into the account and have not been able to.

6:34pm

Shane Q.

What's the name of the account? I don't have an account number on their sheet

4:10pm

whitney.zelig@gmail.com

Hey

Shane

how we doing on FB ads for this client?

8:15pm

Shane Q.

Yes, she works for me

3:38pm

whitney.zelig@gmail.com

i added u to account. hey do we know who nikki cori is ?

6:42pm

whitney.zelig@gmail.com

account and page

6:40pm

Shane Q.

Do we have the account too, or just the page?

5:43pm

whitney.zelig@gmail.com

-99-Business-Settings (1).png 391 KB • Download

6:24pm

whitney.zelig@gmail.com

We had to create a new page. You have access

6:24pm

Shane Q.

I guess I should have asked when we expect to get Facebook access for this client

5:23pm

Shane Q.

I'm on it!

4:25pm

whitney.zelig@gmail.com

You're clear to use the UGC sitting/standing for this client

2:43am

Shane Q.

I'm not sure what the use other than stock photos. We run the UGC sitting/standing for everyone else

4:21pm

whitney.zelig@gmail.com

She didn’t ask for anything specific. ( just gotta make sure competitors don’t have the same ad )

10:38pm

Shane Q.

I'm happy to run w/ whatever. We know UGC works the best, but sounds like this client is super specific about wanting something unique.

4:58pm

whitney.zelig@gmail.com

Yes but everytime i ask that, it takes weeks to produce. I have two: the one with the girl eating lunch at the end ( its now on trilogy) and the one with me and my friend ( UGC)

4:56pm

Shane Q.

Can we ask the client to shoot their own? Or is that a no?

4:55pm

whitney.zelig@gmail.com

yes they do

4:59pm

whitney.zelig@gmail.com

body envy not a client ever again

4:59pm

Vania J.

well let's confirm with Whitney...

4:12pm

Hector M.

I am still seeing them on our medstar map.... They need to be removed....

3:21pm

Vania J.

I thought Body Envy wasnt a client anymore?

2:54pm

Hector M.

Good morning Whitney.
That was extreme to have to create a new account for them.
But glad to hear that you got it done.
We also got Body envy close to them in LA no?

12:17pm

whitney.zelig@gmail.com

Wondering what video we can use, this client is in LA, so we have to be careful of her competition who might be running cs ads. Sculpt DTLA or CRMC

11:42pm

whitney.zelig@gmail.com

Shane

Hector

i had to create a new FB account for these people, but we are now ready to build out ads!

11:42pm

Shane Q.

👍

4:35pm

Hector M.

thanks

3:08pm

Hector M.

Shane, side form is now firing so we are good to go...

3:08pm

Shane Q.

Hector

Are you still not seeing it firing? I am recording conversions.

1:50pm

Hector M.

Actually Whitney, I informed Shane about this yesterday, I also ran a debug test... Lead forms are not firing when you submit forms... ====
Here it is

This client has very low conversion rate.
I ran a GTM debug and it seems that the Google Ads - Submit Lead Form is not firing when I submit the pop up.
The same for when I submit the side forms. "
Can you please check into this.
Or this something I need to bring in Isaac for?

9:31pm

Hector M.

Whitney, the LP looks great. Keep in mind that this is still a new campaign. They are getting clicks and conversions are up; albeit by one.
I will check to make sure all conversion tracking is working properly.

9:28pm

whitney.zelig@gmail.com

Shane

does our landing page suck? conversions are super low https://labellals.mysculpt.net/

6:47pm

Hector M.

lol...
Texas is messed up right now.
So glad I left when I did.

1:49pm

Vania J.

LOL

2:41am

whitney.zelig@gmail.com

shane is building a snow man right now

2:15am

Hector M.

Whitney, this will only happen if shane uses the actual https://www.labellals.com/ link on the ads.
If however, he uses the mysculpt url on the ads, we should be good to go...
Right Shane?

2:26pm

whitney.zelig@gmail.com

Hey

Shane

question- i have a microsite for these ads for you: https://labellals.mysculpt.net/. However, is their old site connected to their google ads? https://www.labellals.com/- because this site has PRP all over it and i'm afraid google will crawl it and deny our ads

11:59pm

Shane Q.

lol, thanks

5:59pm

whitney.zelig@gmail.com

good work team.

Shane

have i ever told you lately how wonderful you are? lol

3:26am

Vania J.

oh stawp *blushing*...kidding...keep it coming hah

11:32pm

Hector M.

Well done
Vania
...
Have I told you how awesome you are lately???

11:05pm

Vania J.

yes, its the old marketing firm. I showed her how to request ownership from then and to file a FB dispute for page ownership if they won't. I sent a follow up email this morning. I'll let you know as soon as I hear back

8:47pm

Hector M.

Shane
I thought I had sent you access. I just did.
whitney.zelig@gmail.com
Vania said the owners appear to be their old MKT firm. They are likely not happy with us which is why they do not want to provide us with access.
Client should demand they provide her with FULL ADMIN...

8:34pm

whitney.zelig@gmail.com

Oh boy so it's another page owner issue? These are my favorite!

Vania

any idea who the page owner could be?

7:38pm

Shane Q.

Hector

I don't have access to an account w/ that number

6:44pm

Shane Q.

We can run them in the current account, but if I cannot get access to the page the point is moot either way.

5:58pm

whitney.zelig@gmail.com

Ok Questions

Shane

- are we totally not okay to run ads in their current account? Because sounds like maybe a pain in the ass creating them a new account and getting them ownership- it might delay the project by a few days or month

12:06am

Vania J.

whitney.zelig@gmail.com

11:39pm

Hector M.

Shane, GTM is ready... we have access - GTM-5ZLG6P5
Vania, they have to get these people to turn over the page. If not, they can contact Facebook and they would have to give it up.....

7:40pm

Vania J.

Just want to square up the details of what I discuss with herr

7:07pm

Vania J.

so unless she gets ownership of page we most likely cant run FB ads?

7:06pm

Shane Q.

Are we still waiting on GTM?

7:05pm

Shane Q.

That's an issue. They would have to transfer the page or accept when we request permission

5:52pm

Vania J.

sooooo want me to ask the client to create a new ad acct? The issue is that the page owner is her marketing company not her.

11:12pm

Hector M.

I concur with Shane....
Besides.. I want Shane to work his magic undisturbed.

10:56pm

Shane Q.

I would prefer to not have 2 companies running ads out of the same account. It's a recipe for issues.

6:02pm

Hector M.

Vania
, Good morning.
This is a great question that I think
Shane
is best suited to respond to. He is the master of marketing and knows all the ins and outs.
Having said that, I don't think we should be using the same page with another company. I believe Shane may agree as well.

1:38pm

Vania J.

So quick question...we now have access to the FB ad acct associated with the page. Page access not yet. Their marketing company owns the page and has to approve our pending request to the page. Which leads me to my question, they have a marketing company currently running ads out of that account. Is this like google where we cant both work out of the same ad account. OR is it ok if two marketing campaigns have access to the same FB ad acct?

9:44pm

Hector M.

u welcome...

10:15pm

Hector M.

😊

10:15pm

Vania J.

Thank you!

11:10pm

Hector M.

We have to create a microsite.. they have PRP right on the home page

11:00pm

Hector M.

Already did it...

10:59pm

Vania J.

Hector

we were waiting for Chris to confirm...so yes to microsite lps? I'm going to task it out in bc

10:55pm

Hector M.

Shane, they have a GTM on their site GTM-KMJ7HBR
But I am not seeing access to it.
I am going to create one now and send you access.
And then have Isaac install it on the site.
I believe we are creating a microsite for them since they have PRP right on the home page...

10:48pm

Shane Q.

Hector

Do we have GTM for this site?

9:28pm

Shane Q.

Are we getting new LPs for this client?

5:36pm

Vania J.

Thank you! dropped log in in task

4:20pm

Hector M.

Vania, I saw your comment in another task about trouble login in. Please share the info with me so I can try on my end and check for you.

2:19pm

Vania J.

Shane

hi! I am still working with the client to connect the correct one. There are multiple pages and she's having trouble logging in.

10:16pm

Shane Q.

Hector

I don't see the page name and account id for Facebook on the client sheet.

6:55pm