Laser Aesthetic Center - Elias

https://www.laser-aesthetic-center.com

Update Targeting and best protocol to ensure correct targeting.

Assigned to
Shane Quast, Medstar Shane Q.
Notes
I was on a meeting and saw that his FB campaigns for CoolSculpting were running when they were supposed to be paused as of 9-04. This was updated in the sheet. I did pause them myself. Then the guy noticed that we running ads in Google to areas around the neighborhood that were supposed to be excluded.  

I made an update to targeting on Google. The excluded neighborhoods should also be excluded from Facebook. I believe there are additional exclusions in Facebook. 

Moving forward I think it is best we take a screenshot of the targeting and the budgets and send them to the client. This will prevent future errors. Would the best way to do this with a client be to set up a campaign just for targeting ande you can duplicate the targeting in the actual campaigns you build out. Is there a simulator. Curious as how we can scale and not make budget and targeting mistakes. I will handle the communication with the client just want to make it easy on you and them. 

Comments & Events

Shane Quast, Medstar
Hey Chris Zelig, Medstar Chris Making sure I'm understanding everything here. 

Re: Facebook being paused on 9/4 - was there a task for that or just an update made to our tracking sheet? 

Re: Location targeting - There was an issue when this account was launched that it was not showing impressions due to the overlapping included and excluded locations. 

On 3/26 I added all the excluded locations the client requested. The account showed no ads for a week. I removed them on 4/1 and the campaigns started serving ads. 

I suspect now that the changes have been made again the campaign might stop showing ads again. 

Should I make the same location changes to the other campaigns? 
Chris Zelig, Medstar
Yes all the location changes should be done throughout. I reduced the radius so most of the exclusions are outside of the radius. Remind me what happens on this over the next few weeks. I do recall we had issues. I think we are okay here. However, during our meeting, I do want to figure out the best way we can communicate we can determine the best targeting possible. We will talk soon. 
Shane Quast, Medstar
Ok, let's make a note to discuss.  The income targeting is a lot easier to manage than all the random postal codes and small towns. 
Chris Zelig, Medstar
Shane Quast, Medstar Shane  - please extend Google radius to 8 miles out. Clicks have gotten too low and clients wants to expand
Shane Quast, Medstar
Will do
Chris Zelig, Medstar
Shane Quast, Medstar Shane  - the doc now wants the exclusions to be removed as we told him it had affected targeting in the past so remove all the red areas. The income filter you have should help with that. Thanks
Shane Quast, Medstar
Ok. Facebook is still paused, is that ok? 
Chris Zelig, Medstar
YES FB paused. Thanks
Shane Quast, Medstar
Ok, I'll update Google. 
Shane Quast, Medstar
Shane Quast completed this to-do.