Laser + Skin Institute - LSINJ - Dr. Lisa Breslauer

www.lsinj.com New website build-out (CoolSculpting) Coolsculpting content, Digital Marketing Setup, Digital Marketing Management

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whitney.zelig@gmail.com
we are switching to google tracking- hector will let you know the clients we start with
Shane Q.
Shane Q.
Another account with multiple phone numbers and formatting all over the place
Shane Q.
👍
whitney.zelig@gmail.com
Shane Quast Shane
 i trust your expertise on targeting. Do your thing. 
Shane Q.
well.. we may want to be a bit softer than that
Vania J.
lol I'm just wondering how we will translate that info to the client. Your spa is in a low income neighborhood therefore you are surrounded by a 5-10 mile radius of broke people. on boy.
Shane Q.
One of our accounts in targeting Norman OKlahoma.  There are no rich people in Norman
Shane Q.
I've just been realizing that on some of these accounts there are no high income neighborhoods anywhere near them
whitney.zelig@gmail.com
she is hiring a new girl - i think it's their fault. they don't follow up good enough
whitney.zelig@gmail.com
Yeah
Shane Q.
only so much we can do, you know? 
Shane Q.
Their lead cost last 30 days is over $300 due to their requests
whitney.zelig@gmail.com
got it
Shane Q.
On expanded reach yes, on specific coolsculpting terms no. It is what it is at this point, we can't make higher income people move into their radius. 
whitney.zelig@gmail.com
do we have a low income filter on this ad campaign? They are complaining about low income
Shane Q.
👍
whitney.zelig@gmail.com
thank you
Shane Q.
Account has undergone some changes recently to improve the quality of the leads. It should pick up quickly. Lead cost is really high at the moment, but is not higher than what we might expect for time of year. 
whitney.zelig@gmail.com
Shane Quast Shane
 can you check into these ads? seems high conversion cost
Shane Q.
This is running. It's doing quite well. The account name is just laser skin
whitney.zelig@gmail.com
cool
Hector M.
Whitney is correct. 
As of 9/5/20 we have $2,000 allocated for FB ads on Coolsculpting
whitney.zelig@gmail.com
we were supposed to
Chris Z. I dont know if she is actively running FB ads?
Hector M.
BTW shane, the report for LSINJ only contains Google ads leads. That I provided to Whitney. We were looking for the FB conversions. 
Hector M.
I was following up because I cannot find their FB account.... 
Hector M.
Shane, Whitney was asking about these figures. If they are in the report, I will fwd them to her.. 
Thanks... 
Shane Q.
Ok, finally. Freaking chat never works for me.
Hector Mota Hector
 Did you not receive a monthly report? 
Shane Q.
test
Hector M.
Shane Quast Shane
good morning. 
Can you please let us know the exact number of leads for coolsculpting the month of september on Facebook?
I am not able to see their account on FB... Do you see it? If so, under what name is it?  
whitney.zelig@gmail.com
whoah I don't think their office is prepared for that follow up. let's discuss during our meeting
Shane Q.
Minimum $4500 for Facebook. $5000 for Google
whitney.zelig@gmail.com
Hey
Shane Quast Shane
 we have the go-ahead to ramp up spending for GA & FB ads for SEPT. What is your suggested budget to cover the whole market ? 
Hector M.
Shane Quast Shane
it appears as if I was able to add the new CC to the account. 
Please check and let me know. 
Shane Q.
Let me know when we get this resolved. Thanks all! 
Hector M.
Hector M.
I am still seeing the same message. Payment not successful 
whitney.zelig@gmail.com
Hey H- try again, they say its good to go?
Hector M.
whitney.zelig@gmail.com whitney.zelig@gmail.com
 
This client has a payment issue on google ads. The card is being declined. 
whitney.zelig@gmail.com
ONLY CS ads on FB- once we get the cooltone page up we will let you know
Hector M.
I have - Laser & cosmetic Surgery Specialist 
and Vein and laser  
None of them belong to LSINJ. 
Shane Q.
Paused. 
Shane Q.
It's called Laser Skin
Hector M.
Shane under what name is this FB account on? or the number?
whitney.zelig@gmail.com
EEckk I gave her another number because I thought we didn't have FB ad spend. Can we pause CS ads and then just allocate 500 to Cooltone ( once i build the page) I can make todo in basecamp
Shane Q.
Feb 13. $428 total spend. 
whitney.zelig@gmail.com
And how much has she spent so far?
whitney.zelig@gmail.com
When did that start?
Shane Q.
Yes. $500 / month budget. 
whitney.zelig@gmail.com
Do we have FB ads for this client?
Shane Q.
Issue was resolved and campaigns are live. 
Chris Z.
Shane Quast Shane
 what eneded up happening here?
Shane Q.
I'm seeing what I can do on my end first. 
whitney.zelig@gmail.com
Should I ask the client?
Shane Q.
I don't really know. We got no warnings at all so it could be anything. 
whitney.zelig@gmail.com
It could be that they are posting too sexy or something IDK. 
Hector M.
Whitney, I thought Facebook wanted you to spend money on boosting your posts? So they can suspend your account for boosting your ads? 
whitney.zelig@gmail.com
gah. Could it be that they are boosting their own stuff by chance? 
Shane Q.
It looks like their Facebook account got suspended. It's weird though because I'm not getting any errors. I'll start working on it. 
Shane Q.
👍
whitney.zelig@gmail.com
Shane Quast Shane
 payment info updated - you're good to go
whitney.zelig@gmail.com
will do
Chris Z.
whitney.zelig@gmail.com whitney.zelig@gmail.com
- can you reach out to client please
Shane Q.
Client needs to set up a payment method on the FB account. 
Hector M.
We now have ADMIN status on GMB for LSINJ ... I have also added Shane to users, sent him an invitation.
You are good to go
Shane Quast Shane
 
whitney.zelig@gmail.com
Cool
Hector M.
Actually now that I looked, I asked her to grant us ADMIN status yesterday which she was more than happy to do. I even made her a video showing how to do so. I just sent Erin another screenshot to see if she changes us to ADMIN... that way, I can add Shane.  If not, then we will create a new one. 
How does that sound Whitney?
whitney.zelig@gmail.com
Maybe it would be easier to make a new one
Hector M.
Or we can ask them to add shane to the user panel. 
Hector M.
If shane does NOT have access to our Support@Medstarmedia.com account then we will have to. If he does, then all we have to do is ask client to update our status to ADMIN to see if he does it. 
whitney.zelig@gmail.com
should we create another one?
Hector M.
We only have USER status which may explain why shane.quast@gmail.com, does not have access. However, it is under the Support@medstarmedia.com account. ]
Shane Q.
I don't see this in my list of GTM accounts. Am I looking at something wrong? 
Hector M.
LSINJ - GTM-PVQKCV 
Shane Q.
Any idea what the name of the GTM account is? I have a bunch and I don't see which one it is. 
Hector M.
Shane Quast Shane
 I was able to guide client into giving us ADMIN status. Please check now as I have verified that we have it. Thank you. 
Hector M.
Email sent to client requesting ADMIN status. 
Chris Z.
Let's ask their team for Admin Status if they do not grant it then set up a new one. 
Hector M.
I don't think we need to create a new one since they have given us access - 
User name -  info@lsinj.com 
Password -  LSI417##
But when I tried to log in this morning to upgrade our status to ADMIN, I got a message saying "THIS DEVICE IS NOT RECOGNIZED" and they needed to send a Text or call to the number on file for this account. 
whitney.zelig@gmail.com
If we need to make a new one - do it
Hector M.
client GTM... But only as  USER, not ADMIN which is why I never sent you invite like I do when I create them myself. Is the USER role sufficient for you? 
Hector M.
We have access to this clint
Shane Q.
Are we going to get access to the client's GTM so I  can set up conversion tracking? Google campaigns are live now, but the conversions it is report are somewhat bogus.