Login URL: https://app.medstarmedia.com
Username: info@zivautah.com
Password: YouareCool2023#$

go.lottiaesthetic.com
Lotti Aesthetics - Lead Sheet

Isaac Jenna I see we have all the info we need. Please let us know if this has been submitted for A2P verification.  Emily  fyi

Alyssa Emily Jenna - We will need the pages on the final domain. We can't submit using the preview URL provided by GHL.

I just checked but couldn't find the DNS access to the final domain listed on the other task.

Alyssa - Also I am still see many required things like forms, logo.

Different client name is on the Privacy policy page.

Screenshot 2023-08-29 at 8.37.57 AM.png 133 KB • Download

https://app.medstarmedia.com/v2/preview/vXPvsqjt3MCYqArHjtM9

Isaac  they are changing their name again so we have to wait until they purchase a new domain for it. I will know tomorrow what the new name is. So sorry this is the 5th time they are changing it

Emily ​ - OK. Thank you.

Isaac since we are on the final URL, please proceed with next steps for A2P go.lottiwellness.com. Also, please update the Login email for GHL to be: office@lottiwellness.com

Thank you!

Isaac  the client has still not gotten their new EIN letter from the state

Emily any luck yet? Can you please remind me what date they want to go live? I believe you mentioned mid-october. I will have Isaac get a TF number if needed but it would be better if we can keep working on their A2P. 

Alyssa Isaac  Isaac do I need to get a new letter for their a2p? please let me know. Middle of october they were planning on opening 

Emily yes, we need a new EIN letter please. LPs are ready and we can make things live once A2P goes through. If we cant get the A2P approved before launch, then I will have Isaac get a Toll Free number. 

Can you please let me know what date exactly will they open? What date do we want the ads to start being built-out? Thanks for letting me know so I can help track this. 

Emily - Yes. We need the new letter.

Isaac  I will keep you posted. I'm not sure how easy that is going to be for him to get

Emily - Thank you

Isaac  do we have everything needed for a TF # if it comes down to crunch time? 

Alyssa - Yes. Their TF number has already been submitted for A2P but my fear is that it will get rejected due to the company name changes being made by the client recently so unless we receive the EIN letter soon. We may have no active numbers around 15th Oct on this sub-account.

Emily ^^ fyi

Ivonne looping you in, since it has been difficult for this client to get the EIN letter, what could an alternative solution we can think of if we can't get A2P or TF? I think MailChimp now offers SMS now. Isaac any other ideas if we can't get this by the 15th? The client will be opening their doors around that date. 

Alyssa - Purchasing a new TF number around the same date 15th Oct in their sub-account will give us an active phone number temporarily. Maybe like for a 7-15 days.

Unfortunately I am not aware of any other service at this time that can be quickly setup with active numbers without any requirement of A2P.

Isaac Alyssa  fyi they now are planning to open the first week of November but we will aim for ads launched the last week of October 

Alyssa  so per Isaac's message, we have to get the EIN letter? The only other alternative is for them to work leads from the leadsheet?

Ivonne  yes, thats right. We can get temporary TF #s but they won't last more than 7-15 days. 

Emily Alyssa clients can still store the leads in GHL and move them through the pipeline, but we can't send out text messages.

Isaac  we for sure need their EIN Letter for submission?

Ivonne - Yes. We need their EIN letter. Their brand got failed because of they not able to verify the client's business information. Resubmitting without the EIN letter would result in the same.

Isaac  he is working on getting it

Isaac Alyssa Here is the EIN letter!!! woohooo

LOTTI EIN.pdf 15.6 KB • Download

Isaac do we need to get a TF # before the end of the month? That is when they will want to launch ads. 
 
Also, to confirm, will we have to update it every 7-15 days? How should we track that to ensure we always have and active tracking number? Seems like it will be a little while before we can try again for A2P. Thanks for your advice!

Alyssa - Already purchased a TF and submitted it for the verification. The review time for the TF number is around 7-15 days. In some cases it may take upto 30-45 days before it gets approved or rejected. During this time we can continue using the TF number and sends 2k texts/day. If it gets approved we will have a active phone TF number but it gets rejected due to some reason. It will become inactive.

I will try to escalate the review process of this phone number mid of this week.

Isaac 7-15 days should be enough time. The client doesn't want ads to go live until about 15 days.

Emily  has this client given you a "live-by" date yet? 

Alyssa Emily - Great news. The TF number has now been approved. Now the client can use it until their 10 DLC phone number gets approved.

Isaac can you please make their app live asap and make sure everything is connected?
they are going to start using the app now since we are funneling all leads from the gravity forms on their main website into their GHL as well 

Thank you! 

Emily - DONE. Connected the forms on both the go.lottiwellness.com and femmehealth.com to the automated text/email.

I am not seeing any popups built for this website though. https://femmehealth.com/

Also please ask the client to move their website https://femmehealth.com/ to a good hosting service asap because site is not accessible and gives an error message most of the time.

Jayjay - Please test the form and popups. Thank you.

Hi Isaac just to confirm, since I have already tested the pop-ups and forms on the pages last Oct 10 in this task.

 https://go.lottiwellness.com/botox
https://go.lottiwellness.com/morpheus8
https://go.lottiwellness.com/hydrafacial

Should I retest them or test this page only (https://go.lottiwellness.com/)?

Or would you like me to test the form and popups on this site (femmehealth.com)? This (femmehealth.com) link is also not accessible and gives an error message on my end. Let me know if I need to proceed for a retest. Thank you so much!

Jayjay - Yes. Please re-test to check the leads in GHL.

Yes. Femmehealth.com is same on my end. I have already asked Emily above to request the client to move the website to a good hosting service.

Hi Isaac done testing all the pop-ups and gravity forms on these pages and they are all working fine.

https://go.lottiwellness.com/botox
https://go.lottiwellness.com/morpheus8
https://go.lottiwellness.com/hydrafacial


Thank you!

Isaac they moved the website over from femmehealth.com over to their final domain lottiwellness.com 

is everything still going to be connected?  

also, please let me know how to ask them to grant us access to their hosting since we are doing their monthly seo service and will need that. 

Thank you!! 

Emily - OK. Thank you for letting us know.

What's the reason they don't have 301 redirect setup from the old domain femmehealth.com to lottiwellness.com yet?

For the hosting access. Please ask the client to share the hosting admin credentials. The same they use to get in. If they can't share them. Please ask them to share the hosting service name and I will check if they allow to add users in it.

Also I am seeing this in their wp-admin dashboard. Please ask the client to move to a better hosting service asap. Most of the good hosting now support php8.0+.

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Isaac I believe I have already provided you with the login.

They never had the site live on femmehealth.com  They changed their business name while in the process of already building out their website on that domain. Once they finished the website they put it all onto the lottiwellness.com domain.

I will email SOS support (they are handling their hosting) and share this screenshot with them. I will make sure to cc you on this email

Additionally, the client sent me this screenshot of the email he received when filling out one of the gravity forms on their lottiwellness.com website. It is showing the email came from Femme Health. Can we please update it to say Lotti Aesthetics and Wellness?

Screenshot 2023-10-18 at 1.39.51 PM.png 122 KB • Download

Let me know if you have any questions! 

thank you

Emily - Got it. Thank you. Updated the name in the email.

Isaac  thank you!!!