Front Desk Support (SME CSM) ✔ Front Desk Training Scheduled - 10.24.23 2 Judi V. ✔ Confirm Client has Access to Lead Sheet (CSM) ✔ Secret Shop Request Template {Date} (CSM assign to Emily 30 days after ads live) ✔ Lead Protocol & Script sent to client (Emily) ✔ Set up High Level Automation 4 Emily