Shane

 it's good to go now. Thank you for reminding us of this!

What's going on with client approval of new ad copy? They were pushing all sorts of urgency to update it and have been sitting on the new copy for weeks now. 

Shane

, Chris is still showing client will follow up soon! 

Jenna

 can you ask cz the status on this please?

I sent over ad copy for approval. Does anyone know if the client looked at it yet? 

This is already set up

Shane

- we spoke about this via text. Let use use the confirmation page as a lead conversion and a phone call and we can figure out acquity when we can https://medconciergela.com/c/

Conversion tracking is not working. I told them on our call. 

Shane

 I see IV ads on Meta were turned off?

Shane

 thanks. We reached out to the client. 

It's 1, it's just outperforming the target. It still needs more budget. 

Thanks for finding out about this for us Ivonne.... Roas was lowered to 100% I believe. 

Shane

, Chris says that for both campaigns the ROAS should only be 1, since the campaigns are underreporting. Chris looked at the settings and he thought the ROAS was 1?

Hector

 can you let CZ know about this please

IV Therapy campaign is now limited by budget. We're on pace to spend $20k this month with a 1.5 ROAS. They should add 25% to the budget. 

will be secret shopping them soon!

I've seen several calls like this where no one is available to take the call

Have not had a chance to review it myself. 

Shane

, did you start them up again since Isaac said this has been resolved?

the IV therapy page would not let a user check out so I paused the campaigns until it is resolved. 

The account is only spending ~$200 for Covid. that is all it can spend and remain profitbale

client is wondering why they are not getting any conversions today

Shane

 is there anything off? they said its the first day they've ever not seen any conversions

Vania

 have we trained this team yet?

Thank you all... 

Nice work

Hector

 !

VERIFIED!!! 

wasn't... There is only so much we can do when we do not have FULL ADMIN payment access to clients Google ads account. We can only initiate the first one. the 2nd one can only be started by the client. or the email tied as PAYMENT master in the account. 

No it wasn

Gotcha

Hector

 , I think the client completed this today. I wanted to make sure it wasn't our fault before I showed him the receipts :D

I sent them an email and they never responded.. I completed the first part of the verification form them But I could not begin the process for them without any documents. 

It says it was started but not completed?

I see the email- but he hasn't written you back

Hector

 ? I need to know before I school him

Client is upset because he was under the impression we were doing this for him

Hector

 is that true?

Google account is paused due to identity verification