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| Hector M. |
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| Hector M. |
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| Ivonne A. |
Chris took care of this. thanks!
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| Hector M. |
Team,,,,,
I cannot do any manual payment because the Checking account on file needs to be verified. |
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| Shane Q. |
Hey everyone. Heads up that I will be out of town next week for vacation. I'll still check in periodically but will likely be slow to respond. If there is anything high priority I don't already have, please get it in today or tomorrow so I can ensure my team has it scheduled for launch next week. Thanks all!
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| Hector M. |
Altman - New Coolsculpting Videos - Meta Campaigns - Altman Aesthetic
Azul - New Coolsculpting Videos - Meta Campaigns - Azul Medpsa - Expressions - New Coolsculpting Videos - Meta Campaigns - Expressions MD - Spitale - New Coolsculpting Videos - Meta Campaigns - Spitale Laser Spa Salon - Willow - New Coolsculpting Videos - Meta Campaigns - Willow Aesthetics |
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| Hector M. |
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| Ivonne A. |
How can I help you roll them out? For example, I know you need them for the following client, should I make individual tasks:
- Altman - Azul - Expressions MD - Spitale - Willow |
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| Ivonne A. |
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| Ivonne A. |
Thank you!
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| Shane Q. |
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| Ivonne A. |
I requested access. Thanks
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| Shane Q. |
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| Hector M. |
Can you tell us if the new ones "CLEAN" that Ivonne has created are being approved?
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| Hector M. |
So what do we do about those videos? We need to see if we can switch them ASAP..
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| Hector M. |
Shane, nicely done.
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| Ivonne A. |
ooooooh awesome thank you
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| Shane Q. |
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| Ivonne A. |
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| Ivonne A. |
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| Shane Q. |
The Belleza facebook page is now restricted.
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| Shane Q. |
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| Hector M. |
Okay.. thanks for double Checking.. I will let them know...
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| Shane Q. |
Already checked, I don't have it. The invite to the account was in August 2022
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| Hector M. |
thanks Shane.
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| Hector M. |
I need you to please check.. be sure... the client has lost all access. if you did have access, I could save them a lot of headache..
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| Shane Q. |
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| Hector M. |
Avanta dental 464-395-5208 - |
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| Hector M. |
I have now moved the following Google ads accounts from mymedstar to our Main MCC 688-011-7927 Epic Plastic Surgery 953-196-6442 Cool Contouring Advanced Beauty & Wellness - 921-227-8190 260-532-1135 Studio50 Fitness 525-975-7731 Invigorate 278-429-4780 Bay Aesthetics 989-565-8054 Elite Concierge Aesthetics 500-362-1217 Wisconsin Medical Weight Loss
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| Alyssa W. |
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| Hector M. |
Thank you for being on top of that Shane... I will task it out to the team to work on this for you right away.
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| Shane Q. |
I have several Meta accounts that are running coolsculpting that only have videos that are rejected more often than not. All of these accounts need new videos for Coolsculpting:
- Altman - Azul - Expressions MD - Spitale - Willow |
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| Shane Q. |
694-640-3050 Smart Medicine 688-011-7927 Epic Plastic Surgery 953-196-6442 Cool Contouring |
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| Hector M. |
As of now, I am not able to see either of the medstar accounts
Medstar Clients - 573434636544781 Medstar New 2023 -1040672660251872 from this page where I add people - https://business.facebook.com/settings/ad-accounts/2294200380643813 |
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| Hector M. |
Chris or you are the only ones who are able to add or remove anyone to that account right now.. or we may have to wait until the account is unsuspended - if that happens a tall.
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| Hector M. |
Yes, Shane, as Ivonne mentioned, Chris removed my access as well.. I figured that he did so because of the appeal and to see what is causing the suspicious activity alarms so frequently.
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| Ivonne A. |
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| Shane Q. |
I need my team added back to move the accounts, which I cannot do while the account is disabled
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| Ivonne A. |
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| Shane Q. |
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| Hector M. |
This account got restricted again
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| Hector M. |
I will fwd this to Chris now to see what he says Shane, thank you...
I will get back to you. |
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| Shane Q. |
What we need to do from here is have an admin 1) confirm identity and 2) submit the appeal. Before submitting the appeal, please let me know what message options are available so I can provide the text that gives us the best chance of getting this reversed.
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| Shane Q. |
Are people using the same Facebook account to log into Ads from different countries or far away states? That may be part of the problem.
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| Shane Q. |
I've been launching a lot of "warm up" ads in the account to make sure that we don't get too many rejections. It might be ok.
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| Shane Q. |
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| Shane Q. |
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| Hector M. |
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| Shane Q. |
👎
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| Hector M. |
Medstar clients account - Medstar Clients - 573434636544781 is disabled on Facebook =
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| Hector M. |
Okay.. sounds good. We also have another team member working on the new one. Thank you
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| Shane Q. |
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| Hector M. |
Thank you
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| Hector M. |
Can you please send me that link or sheet via email or here?
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| Hector M. |
Chris says that you have a list of clients GMB which are not linked in Google ads
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| Hector M. |
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| Vania J. |
I've noticed with my 5 that it is a GHL setup issue. The forms are connected to the sub acct but the trigger that puts them into the campaign which adds them to the pipeline and automatic messaging sequence is not correct.
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| Vania J. |
I think it was Marlowe that had a similar problem to the 4 I listed above
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| Ivonne A. |
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| whitney.zelig@gmail.com |
And calista, CRMC, I want a company wide audit please.
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| Vania J. |
I emailed them to Isaac. They accts that seem to the issue related to this were Waters Edge, Toossi, Skin Tight, South Shore's newer campaign. And there was one more...
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| Isaac K. |
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| Ivonne A. |
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| Alyssa W. |
If Isaac can teach me how to check this I can go ahead and audit all.
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| Vania J. |
This issue seems to be that the pop-ups/forms are connected to the sub accts but the trigger that feeds them into the campaigns isn't set up correctly. So the form fills are in leads but theyre not getting the automatic messages are showing up in the pipeline.
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| whitney.zelig@gmail.com |
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| Alyssa W. |
I fixed this
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| whitney.zelig@gmail.com |
who can fix this?
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
team- let's make sure the X is visible on pop ups- and all pop ups say "GET COUPON" here is an example of one that needs to be changed on Dr. Edlemans page
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| Isaac K. |
OK
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
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| Isaac K. |
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| Isaac K. |
It seems shopify had disabled the shopify payment card options from the store. Only seeing Gpay and shop pay options now.
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| Isaac K. |
Sure
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| whitney.zelig@gmail.com |
got it- so can you try another test order on my card and see if that works
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| Isaac K. |
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| Isaac K. |
Yes. The client haven't marked it fulfilled in the dashboard yet that's why it's showing unfulfilled.
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| whitney.zelig@gmail.com |
and it was "unfufilled" ?
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| Isaac K. |
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| Isaac K. |
I'm not seeing any sales other than the test order we did.
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| whitney.zelig@gmail.com |
can we try test sales
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| Isaac K. |
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| Isaac K. |
Thank you. Got it and tried to look into it but couldn't as we don't have the full permissions to their account.
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| whitney.zelig@gmail.com |
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| Isaac K. |
Yes. Will do.
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| Isaac K. |
It got expired
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| whitney.zelig@gmail.com |
can you switch it to your phone
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| whitney.zelig@gmail.com |
2097939
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| Isaac K. |
Please share
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| Isaac K. |
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| Ivonne A. | We’re done with updating all popups | |
| whitney.zelig@gmail.com |
okay i will log out
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| Isaac K. |
I am unable to get in their account. It could be due to you are logged in using the same credentials.
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| whitney.zelig@gmail.com |
thanks
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| Isaac K. |
Let me check. Last time I logged in it wasn't there.
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
what's this error on chic
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| Isaac K. |
It should save cookies on your browser and then wouldn't ask again the next time you get in.
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| Isaac K. |
OK. Temporary enable it and then disable it once you are in.
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| whitney.zelig@gmail.com |
same with chic
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
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| Isaac K. |
Sorry
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| Isaac K. |
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| whitney.zelig@gmail.com |
it says incorrect password on shopify
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| whitney.zelig@gmail.com |
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| Isaac K. |
Seems like cache issue on you end
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| Isaac K. |
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| Isaac K. |
OK. Checking
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| Isaac K. |
Please try this
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| Isaac K. | ||
| whitney.zelig@gmail.com |
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| Isaac K. |
Sure. Sendig.
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| whitney.zelig@gmail.com |
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| Isaac K. |
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| Isaac K. |
Yes. Sure.
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| Isaac K. |
Pelle - DONE
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| whitney.zelig@gmail.com |
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| Ivonne A. |
Sorry |
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| Alyssa W. |
I don't see anything is done yet on NUMA fyi
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| Alyssa W. |
Done with ETERNAL, I need to shift my focus. Let me know if that is non-negotiable.
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| Isaac K. |
OK
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| whitney.zelig@gmail.com |
why is PELLE going out today when they sent a text yesterday
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| whitney.zelig@gmail.com |
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| Ivonne A. | We’re missing Pelle who is going out today. | |
| Gerlie H. |
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| Isaac K. |
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| Isaac K. |
OK
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| Alyssa W. |
ok
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
i am on admire
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| Alyssa W. |
Done on DripGym. I am moving on to ADMIRE
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| whitney.zelig@gmail.com |
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| Ivonne A. | We’re missing Pelle, Eternal, clearfield, surface ( I don’t know who is an offender) | |
| Isaac K. |
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| whitney.zelig@gmail.com |
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| Isaac K. |
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| whitney.zelig@gmail.com |
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| Isaac K. |
OK
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
Oh gotcha! yes go to drip
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| Alyssa W. |
You didn't tell me Drip, I'll start them now
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| whitney.zelig@gmail.com |
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| Alyssa W. |
Let me know who is next
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| Isaac K. |
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| Alyssa W. |
I am seeing some are done before I get to them
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| Alyssa W. |
Whitney I think he is working on Haus....
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| whitney.zelig@gmail.com |
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| Gerlie H. |
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| whitney.zelig@gmail.com |
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| Gerlie H. |
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| Ivonne A. | Ok | |
| whitney.zelig@gmail.com |
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| Alyssa W. |
Ok, I will start on Haus
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| Ivonne A. | Kp aesthetics, eternal, contour, inspire, admire aesthetics | |
| whitney.zelig@gmail.com |
Actually
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| whitney.zelig@gmail.com |
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| Alyssa W. |
Who is next?
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| Alyssa W. |
Done on Cocar
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| Ivonne A. |
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| Isaac K. |
Sure
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| whitney.zelig@gmail.com |
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| Ivonne A. | Ok then provide the full list of clients that still need please | |
| Isaac K. |
OK
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| whitney.zelig@gmail.com |
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| Ivonne A. |
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| Isaac K. |
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| Gerlie H. |
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| Ivonne A. |
Can u do soma |
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| Gerlie H. |
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| Ivonne A. | I’ve u included in the cag sheet the websites that have been completed | |
| whitney.zelig@gmail.com |
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| Alyssa W. |
Here to help if needed. Let me know what website(s)
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| Isaac K. |
Sure
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| Ivonne A. |
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| Isaac K. |
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| Ivonne A. | What website can I do? | |
| Alyssa W. |
Let me know what you need me to help with
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| Gerlie H. |
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| whitney.zelig@gmail.com |
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| Isaac K. |
OK
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| whitney.zelig@gmail.com |
okay
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| Gerlie H. |
I'm up!
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| Isaac K. |
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| whitney.zelig@gmail.com |
thanks
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| Ivonne A. | I’ll do all the popups | |
| Isaac K. |
Sure. Thanks
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| whitney.zelig@gmail.com |
when done lmk and i will assign the next.
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| whitney.zelig@gmail.com | ||
| Isaac K. |
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
so basically add to the forms language: Reply 'STOP' to opt-out of marketing at any time
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| whitney.zelig@gmail.com |
team
All gravity forms and pop-ups need to be updated with language that says "by submitting this form you agree to text, email, and phone communications. Reply 'STOP' to opt-out of marketing at any time" |
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| Hector M. |
What time tomorrow? You know on Friday's I leave early to go on errands..... I will be gone by 1 PM EST...
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| whitney.zelig@gmail.com |
how about tomorrow super
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| Hector M. |
Okay. We can do that.. let me know when you are set to go
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| whitney.zelig@gmail.com |
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| Hector M. |
let me know how the suspension for your account goes...
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| Hector M. |
Okay, will do... The last call was in regards to CWC FB issue if I recall...
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| whitney.zelig@gmail.com |
Next time call me in
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| Hector M. |
Do you wish me to try for you to see if I can get the process started? Then I can transfer it over to you so you can finish verifying ???
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| Hector M. |
I did it via chat by the way... I verified 2 clients accounts that way...
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| Hector M. |
WZ... I have received 4 phone calls at my office number from Meta.. asking for you.. to help you.. from their support.. lol.. not sure why they call my number...
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| whitney.zelig@gmail.com |
NOPEEEEEEE .
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| Shane Q. |
Don't give a medstar card. They won't just accept an ID?
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| Hector M. |
You should be able to verify the other way... via ID... that is the best option.. contact support and work with a live person in chat to help you....
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| whitney.zelig@gmail.com |
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| Hector M. | ||
| Hector M. |
10 Meta Investors Lose $211 Billion On Mark Zuckerberg's Madness |
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| Hector M. |
META stinks...
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| Hector M. |
I have not used your FB account for a while... Any idea why it was restricted?
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| whitney.zelig@gmail.com |
Team- My facebook account has been restricted. Please do not login for a minute until I fix this.
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| Hector M. |
Thank you.. I know you are also trying to catch up with so many tasks, clients. |
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| Shane Q. |
Yeah, I can try. we've just been moving at warp speed.
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| Hector M. |
Thanks
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| Hector M. |
Can you please make sure to let me,
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| Hector M. |
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| Vania J. |
*writes down HeWow in notebook* Awesome.
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| Hector M. |
@hewow... my new name... lol... |
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
thanks @hewow thank you
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| Shane Q. |
I think you're doing pretty good! Trust me, I've been with big agencies that are communication cluster F#@!
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| Hector M. |
No worries Whitney, I got your back and totally understand. |
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| whitney.zelig@gmail.com |
Hey Team! I just want you all to know I am so sorry I haven't been able to get to BC3 notifications. I have been buried in client calls and emails. I will get to them ASAP- but if something is urgent, can you please send me a text or email ? I think this will resolve after Black Friday. Thanks for all your hard work. We really appreciate you guys. Best team in the world!
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| Hector M. |
Okay... thanks for responding Shane. I will let the team know to go ahead and leave the articles alone. Let's hope they do not cause any issues.
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| Shane Q. |
That's a tough one. My first impulse is to say no. Reason is that first a spider might just be looking for words like "CBD" to trigger an alert. Second is that a lot of these sites are reviewed by a live person overseas. They are probably not sophisticated enough to determine what is and is not relevant.
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| Hector M. |
We have an article for Skinney with that ... 2nd one actually - https://www.skinneymedspa.com/cbd-for-sunburns/
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| Hector M. |
Is it okay to have CBD for sunburns on a site or will that be the same as PRP? I am not seeing any ads on Google with for that service so I am thinking yes?
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| Hector M. |
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| Alyssa W. |
Sure send it my way
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| Vania J. |
We can ask
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| Ivonne A. |
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| Melissa Z. |
I added something about botox. Yeah it needs to be proofread by someone besides me because I wrote it
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| Ivonne A. | I can email her and ask. | |
| Ivonne A. |
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| Vania J. |
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| whitney.zelig@gmail.com |
ok perhaps we can do the lorem ipsum on botox so I can send it anyway- done is better than perfect and we can update later. pretty sure for botox you want to avoid needles.
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| Ivonne A. |
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| Selena V. |
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| whitney.zelig@gmail.com |
i think its on medstar?
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
The stoma is only temporary. I said "Shag" for Shit-Bag. I can't believe she MADE me write that. ^ lol
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| Hector M. |
This made my day... along with a message Melissa sent me last night about the flowers and chocolates I sent her... I did not get to upload my picture since I did not want to send her one of me in a happy situation... :) |
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| Isaac K. |
Sorry but I am also the same as Vania coming up with the funny names but I really hope Melissa has her Stoma only for temporary.
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| Vania J. |
LOL MZ. Keeping it real. awwwww! I'd put the stoma question on FB because some people had really funny names when I asked for names for the kidney stone. I'm not clever on puns. Alyssa is though!
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| whitney.zelig@gmail.com | Words from Melissa : thank you guys so much for your cards . I have them displayed in my room and they are literally the most popular thing in this hospital. They have made quite the reputation for themselves. Doctors I’ve never met have came in just to look at them. They’re twice as funny as they are because I’m on so many drugs. Also this is the first time I’ve ever seen a picture of Isaac. And would like to schedule more video calls in the future with him. I now have a stoma and ostomy bag. Basically that means I now have a new butthole up towards my belly button and poop into a pouch. I am trying to figure out what to name it . If any of you want to suggest names for my stoma I would really appreciate it. Ps I appreciate that no one has pointed how smoothly the SEO operations have gone in my absence . I love you guys like family ! | |
| whitney.zelig@gmail.com |
thanks team. You guys are the best. She will love these!
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| Vania J. |
I made sure to add a few shirtless pics...thankfully not of me lol
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| Selena V. |
OMG I’m so very sorry this happened to Melissa. Sending her my wishes for a quick recovery and good health! I hope each new day brings her closer to a full and speedy recovery! |
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| Hector M. |
Whitney, I have Melissa in my prayers each night and day... |
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| Isaac K. |
Hey
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| whitney.zelig@gmail.com |
HI TEAM! As most of you know, Melissa was in a near-fatal car accident and is in the hospital. It will be a long recovery. She is in a lot of pain but LOVES to read cards and well wishes. I have created a canva project if any of you would like to contribute. I will print these cards out and take them to the hospital. ** I've created a few templates you can use. Please address to Melissa and sign your first name and last name, so everyone else knows the card has already been designed ( so they don't edit or delete the work ) Design as many as you want! Please upload a funny picture of yourself, she would love to see your face. If you are a handsome man, please make sure you upload a shirtless pic ( that's you
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| whitney.zelig@gmail.com |
LOL. it does look like me kinda
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| Hector M. |
Hey that looks like Whitney doing Coolsculpting
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| whitney.zelig@gmail.com |
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| Shane Q. |
👍
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| Hector M. |
Okay so I will tick on ALL WEBSITE data instead of import site metrics... thanks
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| Shane Q. |
You can, I don't always use it though. Generally I just want All Web Site Data linked and checked to Import Site Metrics.
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| Hector M. |
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| Hector M. |
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| Jonnamae J. |
noted. Thanks..
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| Selena V. |
Got it!
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| whitney.zelig@gmail.com |
Hey web development team
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| Kristabel |
Got it, Whitney.
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| Isaac K. |
Got it. Thanks.
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| Vania J. |
got it!
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| whitney.zelig@gmail.com |
Hey another thing Team- We need to make sure all numbers are formatted the same on ALL websites. Let's stick to " - " dashes to separate the numbers. This helps with google ad tracking. for example 222-222-2222 should be consitent across the website instead of being 222-222-2222 and (222) 222- 2222 and 222 222 2222 . Make sense?
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| whitney.zelig@gmail.com |
Just spoke with Melissa. Try to include keyword in the ALT title- the location and name doesn't matter!
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| Vania J. |
ok
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| Hector M. |
💪
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| Jonnamae J. |
noted
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| whitney.zelig@gmail.com |
Hey Web Development team,
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| Isaac K. |
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| whitney.zelig@gmail.com |
Hi Development Team, for now on we are going to be removing the extra field on our gravity forms that say "Notes, what time / area are you interested in" thank you! So it will only be "name, email, phone number"
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| Isaac K. | Sorry to hear about that Shane. Hope you feel better soon. 💪 | |
| Hector M. |
Hey Shane. |
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| Vania J. |
Sorry to hear about your arm but glad the surgery went well! Best wishes for a lightning-fast recovery period.
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| Shane Q. |
Hey guys, I'm back! I'm mostly typing with one hand or doing voice to type because my arm is in a stupid machine for the next six weeks. I'll be able to get plenty of work done, but communication would be significantly easier if we could keep it extremely brief on text or if we could just do a quick call. If you need some thing please create tasks as before. But if we have to discuss some thing I might just asked to do a call. Excited to be back. Surgery went well I should be back to full strength in no time
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| Hector M. |
Yes, it was the BLOG page itself, not the post. I did not check on the particulars of the posts.
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| Kristabel |
The post has its meta description, I put that when I published the post.
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| whitney.zelig@gmail.com |
was it blog meta
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| Jonnamae J. |
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| Hector M. |
LOL... No wonder it changed as I was about to edit it. I was like WOAH, I got magical powers!!! Lol
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| whitney.zelig@gmail.com |
Thank you
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| Jonnamae J. |
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| whitney.zelig@gmail.com |
I found nu images number on our forms on https://medstarmedia.com/blog/ . we need to be very careful on what numbers we put on our forms . How did this happen?
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| Hector M. |
You put in NEW PASSWORD in yellow.. But if you look to the left, I already had the new one. .
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| Hector M. |
I had already done so.. THe medstar login sheet
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| whitney.zelig@gmail.com |
I updated it thanks hector
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| Hector M. |
xvio?
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| Hector M. |
what is the user name?
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| Hector M. |
Should I update the spreadsheet?
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| whitney.zelig@gmail.com |
Hi Team, new xvio password for Shutterstock : Chris2020#$
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| Christina |
🙏😀
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| Hector M. |
Noted on my end as well
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| Chris Z. | Yes well leave christinas alone | |
| whitney.zelig@gmail.com |
speak with
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| Hector M. |
Thanks, I did not have access to that one..
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| Chris Z. |
FYI - https://docs.google.com/spreadsheets/d/1pW0EBOV54zPMcu2hOjG1bPJHeyK_ejFCHtpYC271Fbg/edit#gid=0 this is a doc Christina and Whitney are working on
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| Chris Z. |
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| Chris Z. | Thx guys. J will will audit zaps | |
| Hector M. |
And do you mean you want me to audit Zaps or Zappier client zaps?
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| Hector M. |
Chris, I believe this is the sheet you are referring to = https://docs.google.com/spreadsheets/d/1ZEnIKflZFQv5dydmD94qAL1XQ3VLAeQz0w6y1olNByY/edit#gid=0
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| Isaac K. |
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| Chris Z. |
Where Do we list contact emails on the Weekly Client CS Sheet
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| Chris Z. |
ok no worries.
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| Jonnamae J. |
Sir
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| Chris Z. |
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| Chris Z. |
Team for some reason when I looked into a Zapier I noticed that
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| Chris Z. |
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