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Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, Medstar +1 others
Posted by Chris Zelig ·

Medstar Instruction Guide

Team e are trying to put together an instruction manual on all the tasks we need to perform for clients. Jonnamae Jumawan, Medstar Jonnamae - can you please send a link to any training docs or instruction docs. I would like to put together a google sheet and list the task in one column, the directions in another and the video doing it another. Can you please list all docs or guides we have here. Once we have them I would like Hector Mota, Operations Manager at Medstar Hector to compile everything and any videos we are missing we can try to find third party vids that other places have made. Our goal is to create a complete training manual. 

Thank you.

FYI - Here is a link to all of the screen shares I have made. This may help you compile stuff. https://drive.google.com/drive/folders/0B1bKJAdc44fTQnh2NkpuWVMyTUk?usp=sharing

Comments & Events

Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
I have already sent a PING to Whitney to see if we can open up a new section in the Medstar team project folder. We can add the old and new videos there as well.
BTW, I have all the tutorial videos you and Whitney have sent me saved with descriptive titles. 
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Chris Zelig, Medstar Chris Zelig
Awesome. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
I just contacted Basecamp to see if they can tell me how to add an extra tools box at the Medstar team folder. 
I am not sure if I am unable to because that's how the app works or because I do not have Admin status. I received a ping from Whitney and I let her know about it. That way, in case it is the latter, she can go ahead and create it for us. 
FireShot Capture 016 - Medstar Team - 3.basecamp.com.jpg 266 KB • Download

We need another box like this whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com . This way, we can place all of our tutorial videos and manuals there. 
Thanks.... 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Looks like we are going to have to find another way to do this video library thing Chris. 
Basecamp support just sent me an email telling me that IT IS NOT Possible to create another Tool box section. 
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whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
Yes let's make a folder on google drive from support@medstar  that has all the employee information. We can then share it on basecamp. 

I am doing interviews today. I think I found someone who would be good for a client success manager. 

Whomever we hire will also be writing down each task in an organized fashion ( onboarding a client step-by-step ) so we can pass it on to future employees.

I would like hector to be very involved in training new people that come in because he's the best. 
Hector Mota, Operations Manager at Medstar 🥇 great idea!
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Thanks Whitney, I appreciate that you want to include me in the process and that you value my input. 
Your idea should work so I am going to go ahead and begin working on it right away. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Chris Zelig, Medstar Chris , Team, I went ahead and began putting together a list of Tutorial videos - and manuals later - for everyone to use. Especially new members of our team. Here is the link to the drive. 
https://drive.google.com/open?id=16IX-zi0UnHE_h0ywY6r-SPFKkVfcfRZt

Also, I have created an Index page with all the videos titles, description, creators and tags. This will make finding a particular video that much easier. 

https://docs.google.com/spreadsheets/d/1cI2xuPi9Ioa_4bMvi5ge5VjbJ8qcDqqJmjMvOI3IWF8/edit?usp=sharing
whitney.zelig@gmail.com, Medstar wow awewsome
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Chris Zelig, Medstar Chris Zelig
Nice work man!! 
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Jonnamae Jumawan, Medstar Jonnamae Jumawan
OK Sir..
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Melissa Zelig, Medstar Melissa Zelig
I have a bunch of tutorial videos that we can add to this collection. Can I share those with you Hector?
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Please do Melissa. I already have a few from Whitney and a ton from Chris. 
Kindly provide me the link so that I can begin adding them as I move along. 
Thank you. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Good morning Jonnamae Jumawan, Medstar Jonnamae . 
Thank you for the doc with the links. 
I will take a look at them and begin adding them to the index. 
Have a great weekend. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Team, I found a great way to add the Tutorial videos from Chris or anyone else without having to download them then upload them to the index. This will make adding them much more simpler and faster. Better yet, I can also rename them and tweak settings even when Medstar is not the original owner of the video. 
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Chris Zelig, Medstar Chris Zelig
Awesome thx hector 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Lisa Harp, Medstar Lisa
Charmae Arcayan, Medstar Charmae
Gerlie Hazel Isubal, Medstar Gerlie
Melissa Neil, Medstar Melissa
This is a great place to find tutorial videos on a lot of the things we do here.
Here is a list of Tutorial videos - and manuals later - for everyone to use. Especially new members of our team. Here is the link to the drive.
https://drive.google.com/open?id=16IX-zi0UnHE_h0ywY6r-SPFKkVfcfRZt

Also, I have created an Index page with all the videos titles, description, creators and tags. This will make finding a particular video that much easier.

https://docs.google.com/spreadsheets/d/1cI2xuPi9Ioa_4bMvi5ge5VjbJ8qcDqqJmjMvOI3IWF8/edit?usp=sharing
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Chris Zelig, Medstar Chris Zelig
Awesome 
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Melissa Neil, Medstar Melissa Neil
thank you this looks great! 
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