New Beauty and Wellness - 🔴 SEO client 🔴 - IA

https://newbeautywellness.com

Secret Shop Botox

Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Ivonne Ackerman, Medstar Ivonne A.
Notes
Hector Mota, Operations Manager at Medstar Hector  - Ivonne will do the calling perhaps you can help her put together the report. 

Comments & Events

Hector Mota, Operations Manager at Medstar
Chris Zelig, Medstar Chris
So I am going to fill out the lead using a female name and then Ivonne Ackerman, Medstar Ivonne can use that information to call them back?
I will go ahead and start this. 


New Beauty Wellness  - Botox - Secret Shopper Leads Test
Website - https://newbeautywellness.com/botox/
Confirm - https://newbeautywellness.com/c/botox/

Date: 09/09/21
Time:  10:26 AM EST
Name - Diana Madison
Email - babyXioG25@gmail.com
Phone -  216-584-5618

Message - Looking to have some work done on my frown lines which are really visible when I smile. 
Ivonne Ackerman, Medstar
Thanks Hector Mota, Operations Manager at Medstar Hector ! Can you please send them a text from that number asking about botox to see how they respond and if they call? 
Hector Mota, Operations Manager at Medstar
Ivonne Ackerman, Medstar Ivonne and Chris Zelig, Medstar Chris  
We should be somewhat concerned. They have not contacted me at all in any way. 
Would you still want me to contact them to see? Or should I wait so we can use that against them when we do the report?
Ivonne Ackerman, Medstar
Hector Mota, Operations Manager at Medstar Hector  let's wait 24 hours and see if they contact you, if not, then send the text asking botox question. 
Ivonne Ackerman, Medstar
Hector Mota, Operations Manager at Medstar Hector  but you did receive an automated text correct?
Hector Mota, Operations Manager at Medstar
Good morning Ivonne Ackerman, Medstar Ivonne  
That is a negative. They did not contact me in any way except for an automated email... 
No text, 
No call, 
One email - Thu, Sep 9, 12:58 PM 
Should I respond to them via text?
Ivonne Ackerman, Medstar
Isaac Klausnser, Medstar Isaac is the form you fill out on New Beauty Wellness hooked to patient now? Because we filled it out and didn’t receive a text.

Thanks Hector Mota, Operations Manager at Medstar Hector ! Please send me the report and I’ll call them. 
Hector Mota, Operations Manager at Medstar
I will prepare it for you and send it.. I will CC you on it. 
Ivonne Ackerman, Medstar Thank you!
Isaac Klausnser, Medstar
Ivonne Ackerman, Medstar Ivonne - Yes, I just checked and confirm. All static forms and the popup on this website are connected to their patient now account through zapier.

If you didn't see the text. The client needs to contact the patient now supporting team. It's on their end.
Hector Mota, Operations Manager at Medstar
Chris Zelig, Medstar Chris Good morning. 
Should I mention the form not being hooked up on the report? Or would you like me to contact the client about it directly via email to let them know about this issue. Or will you reach out to them yourself? 
Ivonne Ackerman, Medstar
Hector Mota, Operations Manager at Medstar Hector  we'll contact them tomorrow. 
Hector Mota, Operations Manager at Medstar
Good morning Ivonne Ackerman, Medstar Ivonne  
Sounds good, thanks for letting me know. 
Ivonne Ackerman, Medstar
Ivonne Ackerman completed this to-do.