whitney.zelig@gmail.com  so weird. I don't know why it's not working. I even changed the spelling because weird capitalization isn't allowed but it still doesn't work. I'd create a new one for them but it has to be under their main user's account doesn't it?

It would suck for them to lose their 79 followers and start back from 0 though

Yeah let's create a new one

Would that be any problems Shane  with an ad account already tied to the page ? 

huh?

We have to create a new account for "New Skin Aesthetics " who used to be "om aesthetics"

fb is giving us issues re-naming the page.

Can we create a new page and tie it to the existing ad account?

Shane  

Shane when we try to request a name change for the page this is the error message we get. And I've tried several variations of the name.

That's crazy. Have we tried all variations of their name possible to see if one might get approved?

Vania lets NewSkin Aesthetics LV
and different variations

If that doesn't work we can create a new page, but I would prefer not to. 

whitney.zelig@gmail.com  they don't allow for weird capitalization (like in the middle of a word) so that's why I split it up into New Skin, but I'll try a few more variations today.

whitney.zelig@gmail.com Shane   I have tried every spelling and name variation there is and no luck. I keep getting the error message below for each name I try.
I updated their cover and profile icon at least, for the interim.

Does anyone know how I can contact FB directly for help? I searched the help forum and topics looking for contact info but no luck.

Screen Shot 2020-11-05 at 1.58.19 PM.png 175 KB • Download

I think you should be able to open a support ticket with their business team. What a pain...

please do Vania  although the person we were dealing with left the business- so i'm not sure what we are doing now

I figured this out so I'm closing.