Worked on creating a new Callrail account for Newport Beach client. Created new Callrail account for them. Added team as users and also Eva Verdult. Sent invitation to client to add his own password. Individual Client login - User = Eva Verdult Email - everdult@newportbeachmedspa.com Password - Email sent to client to create it. Updated client and Callrail login spreadsheet. Added tracking numbers, routed calls to 949-239-7773 . Added Javascript for tracking to client's GTM. Created container, published and set to live. Could not see number changing, since it appears to be hardcoded. Informed Isaac to look into it. Cannot call number, test it or verify calls are being tracked and monitored correctly until this is fixed. Updated client and other spreadsheets with new Callrail logins info.
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Hector Mota,Operations Manager
Isaac
Can you please check to see if the number on this site is hardcoded? For some reason, I cannot get it to swap the target. Thanks.
Okay thanks for clearing that up. So then we need to fix the hardcoded issue on the site https://newportbeachmedspacoolsculpting.com The number is not changing. Can you please figure out what or why? Thanks.
Notified 1 person
Isaac Klausnser
Hector
- OK. Will look into it.
Notified 1 person
Isaac Klausnser
Hector
- FIXED
The swap target was wrong in Callrail.
Also, I would recommend changing the label and website URL for this client everywhere from newportbeachmedspa mysculpt or newportbeachmedspa.mysculpt.net to https://newportbeachmedspacoolsculpting.com/ to avoid any confusion among the team members.
Thank you.
Notified 1 person
Hector Mota,Operations Manager
Isaac
Good morning. That's weird since I thought I replaced the swap target. Number seems to be changing now. In any case, I found one of the numbers on the pool was not working and had it replaced. I also tested all of them and they are going through. Thanks.
Added team as users and also Eva Verdult.
Sent invitation to client to add his own password.
Individual Client login - User = Eva Verdult Email - everdult@newportbeachmedspa.com
Password - Email sent to client to create it.
Updated client and Callrail login spreadsheet. Added tracking numbers, routed calls to 949-239-7773 .
Added Javascript for tracking to client's GTM.
Created container, published and set to live.
Could not see number changing, since it appears to be hardcoded.
Informed Isaac to look into it.
Cannot call number, test it or verify calls are being tracked and monitored correctly until this is fixed.
Updated client and other spreadsheets with new Callrail logins info.
Can you please check to see if the number on this site is hardcoded?
For some reason, I cannot get it to swap the target.
Thanks.
At this point, I am not even sure which domain is which.
We now have 3 domains for this client -
https://www.newportbeachmedspa.com
https://newportbeachmedspa.mysculpt.net/coolsculpting/
https://newportbeachmedspacoolsculpting.com
Which one is the one we are going to end up using?
The mysculpt or the new one you made?
I will delete the https://newportbeachmedspa.mysculpt.net. It was a staged website.
So then we need to fix the hardcoded issue on the site
https://newportbeachmedspacoolsculpting.com
The number is not changing.
Can you please figure out what or why?
Thanks.
The swap target was wrong in Callrail.
Also, I would recommend changing the label and website URL for this client everywhere from newportbeachmedspa mysculpt or newportbeachmedspa.mysculpt.net to https://newportbeachmedspacoolsculpting.com/ to avoid any confusion among the team members.
Thank you.
Good morning.
That's weird since I thought I replaced the swap target.
Number seems to be changing now.
In any case, I found one of the numbers on the pool was not working and had it replaced.
I also tested all of them and they are going through.
Thanks.